I got a Geek Squad membership back in May because I was told I could get a discounted installation of my Sonos Sound bar and Sub Woofer - they also said you can get protective screen protectors on all your devices for free, cineplex rentals every month and phone support etc... They said you can cancel anytime.
The rentals are worth $5/month - the information about the screen protectors wasn't true - they charge you for that service and product. I realized I was paying $20/month for just a rental - I called to cancel my membership and they want to charge me over $100. This wasn't mentioned at all.
This is awful service and the woman on the phone was an unhelpful rude person. I wish I never signed up for this and I definitely would warn anyone considering it.
- Approximate cost of services: