Gas Fix

Formerly Gasfix Repair
601 Burlington Street East Hamilton ON L8L 4J5
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HomeStars  >  Fireplaces in Hamilton  >  Gas Fix  >  Poor workmanship, dishonest and rude
Private User
Private User
Private User reviews Burlington, ON

Poor workmanship, dishonest and rude

Gas Fix repaired a non working gas fireplace in my home by replace the Gas Valve for a total repair cost inc. tax of $1400. There was a consistent odour in my home which I had become nose blind to but was advised by visitors to follow up on. 5 months after the instal of the gas valve Union Gas confirmed a gas leak from the fireplace. Gax Fix attended, work order stated the leak was repaired, the unit was checked and confirmed no further leaks. 3 days later the odour was still present, Union Gas attended again and confirmed a leak from a difference part of the gas valve. Gas Fix attended again 4 days later (soonest I could get an appt) to replace the gas valve. I asked what they would do with the old gas valve and was told they would follow up with the manufacturer. I aksed for a refund of my original $1400 or some consideration for the months of leaking gas and the faulty part used. I noted that a new part should not fail within 5 months of use. I was denied any compensation. The technician did not do his job on the first visit - did not repair the issue and did not confirm a further leak even though that was clearly stated on the invoice. Poor workmanship and rude service. I highly discourage anyone using this company. They are not honest and do not stand behind their work or their parts.

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