Gasfix Repair

Fireplaces
601 Burlington Street East Hamilton ON L8L 4J5
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Gasfix Repair
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94%

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Best of 2019 winner 6 timesBest of 2019winner 6 times

Reviews for Gasfix Repair

Average customer rating:
9.5 10 (260 reviews)

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Cory in Stoney Creek
Cory in Stoney Creek
1 review Hamilton, ON
10/10

Gas Fireplace Repair [Gasfix}

Our fireplace had a starting issue, their Gasfix tech Dwayne arrived on time, who was very kind and knowledgeable. He diagnosed and fixed the issue quickly, having all parts in stock with him and ready to go. These guys are professional, from giving you an advanced call that they are on route and on time for the service to putting down work sheets to keep area clean and your house flawless while they diagnose and repair. I'm Very pleased with level of service and professionalism. Dwayne is an awesome tech an asset to your company.
Thank you.

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Company Response

Thank you Cory for having Dwayne out to service your Instafame fireplace. Dwayne has been with Gas Fix for over ten years now and he has over 25+ years experience in this industry. As noted, we put down a heavy blanket to keep the work area clean as we do our cleaning and diagnostics. Fortunately, your fireplace just needed a little TLC to make it happy again. Though we don't carry all fireparts parts, we do carry over 300+ of the most common parts on our service vehicles. When parts are required, we have them on our vehicle over 95% of the time. Thank you again for your kind comments regarding Dwayne. Should you ever require service in the future, please do not hesitate to contact us. In most circumstances, I can arrange a service call with 24 to 72 hours. ~ Jason, Office Administrator ~

Steve in Toronto
Steve in Toronto
2 reviews Oakville, ON
10/10

Great service on our gas fireplace, thank you Scott

Our gas fireplace wouldn't turn on; I was at first worried that it was just me being a dummy and not understanding the pilot light, but Scott observed that the on/off switch actually needed replacing, and he patiently and professionally tutored me on all aspects of the pilot light too after thoroughly cleaning and checking the rest of the system, and humoured me by listening to my (incorrect) theories of how it all worked too. Thank you Scott.

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Company Response

Thank you Steve for your review and for having Gas Fix service your Heat-N-Glo fireplace. When servicing a gas fireplace, our technicians will test the various electrical components including the ON/OFF circuit. With the testing the technicians complete during a service call, they can determine which part failed and explain to the customer how and why it failed. As we carry over 300+ of the most common parts on the vehicle, we had the ON/OFF switch required to complete the repair to your fireplace. Should you require any service in the future, please do not hesitate to contact us. ~ Jason, Office Administrator ~

Melissa in Ancaster
Melissa in Ancaster
0 reviews Hamilton, ON
10/10

installation of a gas fireplace with mantel

We were very pleased with the service and installation of Gas Fix. Scott was helpful and informative and we enjoyed working with him. Again, very pleased with the look and service we experienced.
lee cecchini

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Company Response

Thank you for your review and having Gas Fix supply and install your new Continental fireplace. Unfortunately, your prior Cambridge/Clair unit needed a new command centre which is no longer available. When it comes to gas fireplaces, Scott is the expert in the field. We too are pleased that you had a good experience. Should you require any service in the future, please do not hesitate to contact us. ~ Jason, Office Administrator ~!

don in Waterloo
don in Waterloo
0 reviews Waterloo, ON
10/10

Fireplace service

Gasfix Repair has been my goto for service on my two gas fireplaces for over 10 years. They have always been prompt, clean, honest and friendly. I believe the prices for service and parts used on my units have been fair and their maintenance advice was easy to understand. I would have no problem referring them to others.

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Company Response

Thank you Don for your review and for using Gas Fix to service your Instaflame fireplaces for 10+ years. We make the best efforts to advise our customers when we will be there by calling first. Upon arrival, the technicians put down a heavy blanket to ensure the work space is kept clean. We believe our prices for service and parts are in line with the competition. By carrying over 300+ of the most common parts on the service vehicle, we can take care of our customers that same day when others cannot. Should you require any service in the future, please do not hesitate to contact us. ~ Jason, Office Administrator ~

Angela in Burlington
Angela in Burlington
1 review Burlington, ON
10/10

Gas fireplace service

Gasfix was recommended to us by my brother who had great things to say. We had just had a bad experience with another company and we needed the problem fixed. From the initial call with Gasfix right through Scott's speedy visit to our home, the service was awesome! and fair priced. Scott was able to save us a lot of unnecessary expenses from repair work that was not required but suggested from the other company. I would and am recommending Gasfix is to co-workers, neighbors etc. Gasfix is honest, friendly, professional and very knowledgeable. Definately your best choice!

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Company Response

Thank you Angela for having Gas Fix service your Majestic gas fireplace. We get a lot of calls for second opinions. Another contractor will go in and tell you need a new fireplace because they don't know how to repair the unit and don't carry the parts to do the repair. Essentially, those service contractors are just an extension of their sales department. Your fireplace just needed some TLC to make it happy again. It also required an ON/OFF switch which we had on the service vehicle. Again, thank you for your review and for recommending us to others. ~ Jason, Office Administrator ~

chris in Hamilton
chris in Hamilton
0 reviews Hamilton, ON
10/10

Gas fireplace back to new again!

We have a gas fireplace that is roughly 25 years old. Was serviced in 2009 and then just recently it finally gave up the ghost (it's Halloween !).
These guys are really good and Dwayne was the repairman. Very thorough and professional. Did a super job and very neat and tidy while doing the work....which is so nice to see!

Had to basically change out the entire burner system as it was well out dated and not working.

A heck of lot cheaper than buying a new fireplace !!

Highly recommend this company.

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Company Response

Thank you Chris for contacting Gas Fix and for having Dwayne service your Montigo gas fireplace. Your gas fireplace had a mercury flame switch (MFS). As the MFS is no longer available as it's an obsolete part, the repair is upgrading the operating system with a new gas valve and a new pilot assembly which contains the electrode, pilot tube, thermopile and thermocouple. It's an expensive repair but our technicians always have those parts on their service vehicle and can do the repair in a couple of hours. As you noted, it's much cheaper than spending $4000 to $6000 on a new fireplace. If you need us in the future, please do not hesitate to contact us. ~ Jason, Office Administrator ~

Rochelle Martin in Toronto
Rochelle Martin in Toronto
2 reviews Hamilton, ON
10/10

Repaired and serviced gas insert

I appreciated the ease of scheduling this repair service (good reception/scheduling staff), and the serviceman Dwayne arrived right at the scheduled time. He did the repair and maintenance on my gas insert efficiently and expertly, and now it works and looks great! Thanks, Dwayne and Gasfix Repair!

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Company Response

Thank you Rochelle for your review and for using Gas Fix to service your Kingsman fireplace. As the office administrator, I try to be as efficient as I can to make booking easy for the customer. When a call comes in, I put the phone number into the calendar and it usually brings up past customer history so I already have the customer's name, address, phone number as well as the make and model of the gas appliance. Our service technicians call with an ETA and arrive prepared. Fortunately, your unit required no parts as Dwayne only had to repair the piezo wiring and thoroughly clean the unit. Should you require any service in the future, please do not hesitate to contact us. ~ Jason, Office Administrator ~

Private User
Private User
Private User reviews Toronto, ON
10/10

Gas fireplace and pool heater service

We moved here a dozen years ago and tried other companies. Gas fix is money well spent for excellent service. I highly recommend Gas Fix for all gas-related needs in your home.

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Company Response

Thank you for having Gas Fix service your gas fireplace and pool heater. We like to think that we are different from other contractors out there. As we specialize in the repair and maintenance of gas fireplaces and pool heaters, we come prepared. Our maintenance to gas appliances is very meticulous. We also carry over 300+ of the most common parts on our service vehicles so when parts are required for your fireplace or pool heater, we have it on the vehicle. Should you require us in the future, please do not hesitate to contact us. ~ Jason, Office Administrator ~

Private User
Private User
Private User reviews Bracebridge, ON
10/10

Pool Heater

Scott and Dwayne did an outstanding install replacing our old pool heater. I got quotes that were less but paid extra for Scott's expertise and knowledge. He was aware of all the updated codes for installation od Raypak Heater. The company had repaired our old heater and it limped along for 4 seasons. We first used their services on ajustments made to our indoor gas fireplace. They responded quickly and came out immediately to give us their quote. Not hesitate to use them in the future.

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Company Response

Thank you for choosing Gas Fix to have Dwayne and Scott install your new pool heater and having us service your prior pool heater. As we also provide warranty services for some of the manufacturers, our technicians are very familiar with the gas codes and how these units should be installed. We upgraded the install to include a check valve, bonding the other pool equipment and an indoor ventcap. Should you have any issues in the future, please do not hesitate to contact us. We can typically book a service call with 24 to 48 hours. ~ Jason, Office Administrator ~

Private User
Private User
Private User reviews Brantford, ON
10/10

HIGHLY RECOMMEND - EXCELLENT SERVICE for Pool Heater Installation

We have been using Gas Fix for several years now. At our last house, they have serviced and repaired our fireplace and also did the gas line and installation for the garage heater we had. We were always impressed that they called first to let us know when they were on their way. When we needed to replace our fan, they had the one we needed for our Instaflame fireplace on their vehicle. When we moved, we contacted them for a gas line for our BBQ. The technician installed the gas line, installed the BBQ and even converted it from propane to natural gas for us. We most recently used their services near the end of June when we needed to replace our pool heater. When I called the office, I didn't even need to give my name or address. Their administrator Jason found all my info just with my phone number and was already setting up my appointment with the general manager to provide a quote. They even matched the price on the pool heater from another company and even upgraded the installation for us to install a check valve and bond the other equipment. These guys are well prepared and organized. I wouldn't hesitate to recommend Scott and his team at Gas Fix.

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Company Response

Thank you Mr. L for your review and being a Gas Fix customer for eight years now. We appreciate your repeat business over the years and your recommendation for the excellent service we provide. We first provided service for the Instaflame HE20 fireplace. As we specialize in the repair and maintenance of gas fireplaces, our technicians carry over 300+ of the most common fireplace parts (and pool heater parts) on the service vehicle. When parts are required, we have those parts on the vehicle 98% of the time and complete the service call that very same day. When we needed to replace the ignitor and fan, we had them on the vehicle. As noted, we have also installed gas lines for the garage heater at your prior house as well as the gas line for your BBQ at your new house last year. When you called us this year, we were able to bring up your history with just your phone number. It does make booking calls more efficient when we already know your name, address and past service history prior to answering your call. Your prior pool heater was a Laars Lite that was about 12 years old. As we also specialize in pool heaters, we had a Raypak unit in stock for a quick turn-around. Since we do warranty work for a couple of the manufacturer's, we ensure that our installations are done in accordance with the gas code and the manufacturer's installation instructions. As noted, we installed a check valve and bonding wire ensuring an installation that is professional and to code. The warranty on the new Raypak is one year for both parts and labour. If you have any issues, please contact us and we will send out a technician at no additional cost to you. Should you have any issues in the future with any of your other gas appliances, please do not hesitate to contact us. We can also service furnaces, water heaters as well as the existing fireplace you have. Again, thank you for choosing Gas Fix. ~ Jason, Office Manager ~

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Gasfix Repair

GASFIX has been solving problems since 1982, servicing those areas from Grimsby to Etobicoke. Our factory trained technicians specialize in the repair and maintenance of gas fireplaces and pool heaters of all makes and models. We also service furnaces, water heaters and can install gas lines for all your requirements. Contact us today for a quote!

Hamilton/Burlington: (905) 523-8751
Oakville: (905) 845-0701
Mississauga: (905) 816-9710
Brampton: (905) 866-5882
Etobicoke/Toronto: (416) 483-9777

Gas fireplaces that Gas Fix services though not limited to this list include:

• ARCHGARD
• CENTURY HEATING
• CFM
• CLARE BROTHERS
• CONTINENTAL
• DOVRE
• DROLET
• DRU
• GSW
• GTI
• HEARTH & HOME
• HEARTHSTONE
• HEAT N GLO
• HEATILATOR
• HERITAGE
• HUNTER
• INSTAFLAME
• JOTUL
• KINGSMAN
• LENNOX
• MAJESTIC
• MHSC
• MONESSEN
• MONTIGO
• NAPOLEON
• NORTHERN FLAME
• OSBURN
• PACIFIC ENERGY
• POLARIS (POLAR)
• PORTLAND WILLAMETTE
• RASMUSSEN
• REGENCY
• RH PETERSON
• SECURITY
• SELKIRK
• TEMCO
• TOWN & COUNTRY
• VALOR
• VERMONT CASTING
• WATERFORD
• WOLF STEEL

At Gas Fix, we recommend an annual “clean and check” to your gas fireplace.

A clean & check service call to your gas fireplace includes:

• Vacuuming out the fireplace
• Blowing out both the burner and the pilot assembly with an air compressor
• Checking all electrical components
• Testing the pilot sensor - Thermopile / Thermocouple
• Checking the safety on the gas valve
• Doing a draft test on the ventilation and a carbon monoxide test
• Cleaning the glass
• Checking the window gasket
• Checking the fan, if applicable
• Checking the fireplace on start up

Our technicians do carry over 300 of the most common gas fireplace parts with them enabling them to provide same day service on your gas fireplace.

Gas pool heaters that Gas Fix services:

• COMFORT ZONE
• GALAXY
• HAYWARD
• JANDY
• MINI MAX
• PENTAIR
• RAYPAK
• RHEEM
• STA-RITE
• TD LAARS
• ZODIAC

A light and check service call to your gas pool heater includes:

• Lighting pilot
• Checking operation of pressure switch
• Checking ON/OFF safety circuit
• Checking for spiders in burner orifices

A clean and check to a Gas Furnace includes:

• Check filter for replacement or upgrade options
• Check all wires for damage and state of repair
• Check all hoses for connections, cracks and past or present water leaks
• Visual camera inspection inside duct work on A coil (AC) and heat exchanger
• Heat rise calculation and compare to manufacturer’s specifications
• Full carbon monoxide test of air ducts and venting
• Full air compressor cleaning and vacuuming to ensure product runs smoothly
• Full inspection report on completion

CATEGORIES
Fireplaces
SERVICES
At Gas Fix, we specialize in the repair, maintenance, service and sales of: * Gas Fireplaces * Gas Pool Heaters * Hot Water Heaters (Conventional and Tankless) * Furnaces * Gas Lines * Gas Appliance Hook-Ups
WEBSITE
http://gasfix.ca/
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
4
PAYMENT METHOD
VISA / MASTERCARD / DEBIT
LICENSES
TSSA Contractor / City of Hamilton Masters & Contractor Trade Licenses
MEMBERSHIPS
TSSA / CFIB / HRAI / WSIB / Pool & Hot Tub Council
LIABILITY INSURANCE
Yes
DIPLOMAS
All Gas Fix technicians are TSSA Licensed G2 Gas Technicians & Gas Fix is a TSSA licensed contractor
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
30 Day Labour Warranty / 90 Day Parts Warranty (Parts must be purchased from & installed by Gas Fix)
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.