My wife and I felt very confident we choose the right compony to have our windows and doors replaced by this vendor. Did all what a home owner can do “check out the reviews”.
At the beginning our sales rep AP was good, acknowledged the style and color of windows and doors we wished to purchase, ensure us that he personally takes charge and is on site on all of his projects, start to finish, ya right!!.
Upon the sales guy and installer showing up to do there final measurements and to pick up the deposit did the true BS really begin.
The job to this day is still not completed. it's been already 6 months and counting, they owe us a forested window for downstairs bathroom which will make it the third attempt to get it right.
There are way too many issues to list, plus they have all excuses in the world, more importantly they are never at fault, only the customer are at fault according to them.
Would Not Recommend Them At All, We were totally fooled and got a ugly looking job that we have to live with while they look for the next sucker.
key word on the contract people "retrofit" means no custom windows only standard and not brick to brick, don't be fooled like us.