Clera Windows + Doors

Windows & Doors Installation & Service
31 Pennsylvania Ave. Vaughan ON L4K 5V5
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Reviews for Clera Windows + Doors

Average customer rating:
9.3 10 (2913 reviews)

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Randy
Randy
8 reviews Toronto, ON
10/10

New front door

We received a number of quotes for a new front door with 2 sidelights and Clara had the best price by thousands. We are totally happy with the results.

0 of 11 people found this review helpful.
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Company Response

Hi Randy,
After so many quotes, we're very happy that you chose us to replace your front door. At Clera we always aim to provide all our customers with top quality products, excellent services and the best possible price. We're thrilled that we were able to accomplish that with you.

Thank you again for your business and for your great feedback!

acdc
acdc
0 reviews Edmonton, AB
10/10

Parts

I have had a very positive experience with Clera. Rita the manager responded quickly and was very helpful. Thank you.

I had our 4 front windows installed, and recently the front door. Very pleased with outcome.

0 of 2 people found this review helpful.
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Clera
Clera
0 reviews Colborne, ON
8/10

Patio door

After a few delays due to covid and weather we finally have our doors, we love how quiet they are opening and closing, the noise muffling is great,as we back onto the hwy, installers were terrific, very friendly ,courteous, and followed covid protocols. After the bumps on the road a good experience . Will recomend

0 of 2 people found this review helpful.
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Company Response

Hi Clera,

Thank you so much for your thoughtful review! We apologize for the delay and we appreciate your patience. It's wonderful to hear that the new door has made such a difference for you. Your recommendation is much appreciated.

Enjoy the tranquility!

Peter in Ajax
Peter in Ajax
0 reviews Ajax, ON
9/10

Excellent windows and doors Great service too

We had a full install of new windows and new doors in our three story house over a couple of years.
Jerry and his crews did a great job installing and we’ve had excellent follow up after sales service as well.
The windows were a very noticeable improvement in the look of the house and a marked decrease in the cost of heating our house!

0 of 4 people found this review helpful.
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Company Response

Hi Peter,

Thank you very much for your business and your kind words. Jerry and his crew take pride in their work and they do their best to meet all our customers expectations. I'm sure your home looks just fabulous with all the new windows and doors.

Enjoy in good health!

Wolfgang in Strathroy
Wolfgang in Strathroy
0 reviews , ON
8/10

Window installation

Windows replaced in late Fall, had to wait until April to have caulking replaced, no doubt due to COVID 19 restrictions. The work was done in professional manner and results are looking good. Staff very friendly. I would recommend this company.

3 of 4 people found this review helpful.
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Company Response

Hello Wolfgang,

Thank you so much for sharing your experience with Clera Windows and Doors! We apologize for the delay and we're very happy to hear that the job was done in a professional manner and to your satisfaction. We appreciate your business and your recommendation.

All the best!

Private User
Private User
Private User reviews Calgary, AB
10/10

Windows, doors

It was a good service, respectful and kind staff, good customer service and satisfied Overall .

0 of 5 people found this review helpful.
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Company Response

Dear Clera Customer,
We absolutely love hearing from happy customers! Thank you for sharing your experience and for your 10-stars.

Enjoy the new look!

Private User
Private User
Private User reviews Brockville, ON
10/10

Windows installation

Jerry was an excellent salesman. He came to my home to take measurement and listened to what I wanted and needed. He didn't try to oversell me but made sure he talked through the whole process and all costs involved. He noticed a few Windows that the seals were gone and have me a fair price. I didn't need to get another quote. I'm very happy with my new windows!

0 of 3 people found this review helpful.
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Company Response

Hello Private User,

We are delighted that Jerry met all your expectations. We thank you for your business and look forward to working with you again.

Best wishes!

Robert
Robert
0 reviews Toronto, ON
10/10

Basement windows

I bought basement windows last year. Happy with quote and install. On time and did a nice job cleaning up before leaving. Definitely helped with heating bill over the winter and a whole lot more comfortable in those rooms now.

0 of 5 people found this review helpful.
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Company Response

Hi Robert,

Thank you for this 10-star feedback. We're thrilled to see that everything went as you hoped and you're pleased with the end result.

Enjoy your new windows!

Private User
Private User
Private User reviews Mallorytown, ON
9/10

Window replacement

Salesman was very knowledgeable and experienced. Very professional and a great product. Installers very very professional and clean. Came home and did nothing. Jerry( sales rep) came after the project was completed to ensure customer satisfaction. Awesome ethics.

0 of 5 people found this review helpful.
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Company Response

Good Day Clera Customer,

Thank you for your wonderful remarks. It was a pleasure to serve you. I'll be sure to share your comments with Jerry and the rest of the team.

Looking forward to your next project with us!

Gilligan
Gilligan
0 reviews Oxford Mills, ON
0/10

Change main floor windows

My whole experience with clera was horrible! Initial installs done very poorly had to come back 5 times so far to fix installation errors. It's now been a year and I'm still fighting to get my brand new door that blows open in the wind replaced, my three out of six windows that freeze closed in the winter, my two missing screens yes a year later and a few other issues.
I have been chasing my local rep since Oct 8 2020 for answer on when my doors will be in. I've paid in full over a year ago and still have a list of 7 things that need repair.
Oh and by the way the works left an olfa knife blade out that my 3 year old brought to me and ask what it was.
As unhappy as it gets
Martin

5 of 5 people found this review helpful.
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Company Response

Hi Gilligan,

Thank you for taking the time to provide us with your feedback. Our local dealer has informed us that he has called you several times to update you on the status of your door slabs. Also, your service appointment was already set up for April 19th.

Regards

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Clera Windows + Doors

Clera Windows + Doors by FM Industries has been manufacturing and installing windows and doors throughout all of Ontario since 1978. They add beauty and value to nearly 1000 homes every month and can easily service the entire province via one of their 37 sales and installation offices.

Clera Windows + Doors has been recognized as one of Canada’s Best 50 Privately Managed Companies and the City of Vaughan’s Company of the Year. Clera was recently awarded the Houzz service award for 2014 and is a proud recipient of the Homestars Best Award for 2012 and 2013. Add to these achievements a stellar A+ Better Business Bureau rating and you’ll understand why Clera Windows + Doors is the best choice for new windows and doors for your home.

We manufacture. We install. You save.

Toronto, East York, Stratford, Goderich, Oshawa, Essex County, Pembroke, Ottawa East, Ottawa West, Kitchener, Orangeville, Welland, Barrie, Newmarket, Peterborough, Belleville, Cobourg, Kingston, Brantford, Guelph, Oakville, Mississauga, Kanata, Brockville, Woodstock, London, Cornwall, Burlington, Hamilton

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
windows and doors, vinyl windows, replacement windows, new windows, casement windows, double hung windows, awning windows, slider windows, fixed windows, replacement windows and doors, new windows and doors,
SERVICES
windows and doors installation, replacement windows installation, new windows installation, brick to brick installation, retrofit installation, custom windows installation, custom colour windows and doors installation
BRANDS
Clera Windows & doors,
STYLES
Casement windows, Fixed Windows, Awning Windows, Double Hung, Single Hung, Double Slider, single slider, bay window, bow window, shaped windows, custom windows, Entry door, Patio Door, Garden Doors, Single Door, Double Door, Sidelites, Transoms, Side Doors, Back doors
SPECIALITIES
Windows and doors installation, selling direct to consumers, no middleman, no hassle, straight talk, honest approach
WEBSITE
http://www.clerawindows.com/
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
125
RETURN POLICY
None
PAYMENT METHOD
Cheques, Visa, Mastercard, Financing upon approval
MEMBERSHIPS
CSA, IGMAC, ENERGY STAR, BBB, SAWDAC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Non Prorated Lifetime Warranty.
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