Clera Windows + Doors

Windows & Doors Installation & Service
31 Pennsylvania Ave. Vaughan ON L4K 5V5
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88%

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Reviews by rating (past 12 months)
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Reviews for Clera Windows + Doors

Average customer rating:
9.3 10 (3138 reviews)

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Andy Hammond from Ajax
Andy Hammond from Ajax
6 reviews Ajax, ON
9/10

Parts needed

Needed replacement parts for two windows. Rita contacted her parts department and they were shipped immediately. Great service from Rita. I have no hesitation in recommending Clera Windows and doors.

0 of 8 people found this review helpful.
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Company Response

Good day Andy,

Thank you so much for your kind words. It was my pleasure to assist you. Always available if you need my assistance again in the future.

I wish you the best!

Rita.

mesdaille
mesdaille
0 reviews Vaughan, ON
10/10

Perfect Windows

The installers did a very professional job installing my windows. I no longer experience cold air or draft seeping through.

0 of 1 people found this review helpful.
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Company Response

Dear Mesdaille,

Thank you for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be "ten stars"!. We are so glad that you love your new windows and you are enjoying the warmth this very frigid winter. It's so nice to read that our installation team helped to make your experience such a positive one. They will be thrilled to hear about your wonderful 10-star review.

Enjoy your new windows and thank you again for your business!

Rose in Scarborough
Rose in Scarborough
0 reviews Toronto, ON
10/10

Outstanding service company!!!

We had our windows and sliding doors replaced by Clera many years ago. To this day if we have an issue, they are always there to help us! They are professional and treat their customers with a gold class approach. Highly recommend them!!!!

0 of 1 people found this review helpful.
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Company Response

Dear Rose,

It was a pleasure speaking with you, thank you so much for your wonderful 10-star feedback. I'm happy I was able to assist you with your door issue. The Clera team is always available to provide the very best service to all our customers. Your recommendation is greatly appreciated. Please let me know if I can be of any further assistance.

All the best,
Rita

gary.richardson
gary.richardson
0 reviews Vaughan, ON
10/10

all new windows in one storey house

We are very satisfied good quality windows and we were equally
impressed with the attention to detail of the installers

0 of 1 people found this review helpful.
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Company Response

Good day Gary,

We are incredibly grateful that you took the time to leave us this amazing review. We're happy to hear that you are very satisfied with the quality of your new windows and with the great job provided by the installation crew. Your business is greatly appreciated, we look forward to working with you again.

Thank you for trusting Clera Windows and Doors with your window project!
Best wishes!

Chickmeister
Chickmeister
0 reviews Innisfil, ON
10/10

Windows, Patio Doors and Front Door

I recently had 10 windows replaced, had 2 sliding glass doors installed and a new front entry door installed. Even in the dead of winter, the amount of disruption was minimal. Chris, Rory and Christian were quick, professional and very courteous. They were an amazing crew. They worked hard so that it would get done before a recent cold snap set in. The install, the framing and the clean up was all incredibly well done. I would not hesitate to recommend Clera windows for their services. Kudos to all of you!!

0 of 1 people found this review helpful.
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Company Response

Hello Chickmelster,

Thank you for choosing Clera Windows and Doors for your special project! It was our pleasure and privilege to serve you. We are delighted that we exceeded all your expectations. Chris, Rory and Christian will be very happy with your 10-star feedback. Our team is extremely proud of the work they do and their attention to detail on each and every project. We appreciate the trust that you have placed in us and look forward to serving you again.

Thank you again for your business and for your recommendation!

Enjoy your new beautiful Clera look!

Private User
Private User
Private User reviews Toronto, ON
10/10

New custom bay window to replace existing

Prompt service for quote and measure
Window ready when promised
Install team was excellent curteous tidy followed
An input I had
Product is well made and are happy with the results

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Company Response

Hi Clera Customer,
Thank you so much for your 10-star feedback regarding your bay window replacement project. We're glad to see you found everyone that was appointed to your project to be cordial and professional throughout your experience with us and that everything was completed seamlessly and to your satisfaction.

We look forward to the opportunity to working with again on your possible door replacement project.

jennileeliersch
jennileeliersch
0 reviews Harrowsmith, ON
10/10

Windows and patio door

Amazing service and professionally done , Hans and his team are very friendly and the finished product is amazing.

0 of 1 people found this review helpful.
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Company Response

Hello Jennilee,

Your support makes all our hard work worthwhile. Thank you so much for your business and for this excellent 10-star review. We are very happy that you are pleased with the entire process. Please recommend us to your family and friends.

We hope to work with you again very soon!

Catherine in Burlington
Catherine in Burlington
1 review Burlington, ON
10/10

New Front Door

Obtained quotes from several companies and decided to go with Clera and I have to say we were not disappointed, it was the best decision! We love our new front door! The sales rep Terry helped us choose a style that was best suited to our home and the installation went without a hitch. We appreciated all the communication from Terry we received even with COVID challenges.

0 of 1 people found this review helpful.
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Company Response

Dear Catherine,

This is great to hear! We are incredibly grateful that you took the time to leave us this feedback. A huge thanks for choosing Clera Windows and Doors among the huge market of competition. We are constantly striving to provide ideal experience to all our customers. Your input has confirmed that we met and exceeded all your expectations. We will make sure to let Terry know of your great feedback.

The clera team wish you the best!

Private User
Private User
Private User reviews Markham, ON
10/10

Windows

Took a little longer then usual to get the windows, but we expected that do to Covid-19. Installation went very smoothly, 4 days to take out and install 13 windows.

0 of 1 people found this review helpful.
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Company Response

Hi Private User,
Your support makes all our hard work worthwhile. Thank you so much for your business and for your 10-star review. It's wonderful to hear that everything went smoothly with the installation of your 13 windows. We are so excited at the chance to service you again.

Enjoy your new beautiful Clera windows!

Private User
Private User
Private User reviews Oshawa, ON
10/10

Entry doors

I was happy from the sales person to the 2 installers. The doors are awesome and installed to perfection. Will consider using your product in the future. Good experience

0 of 1 people found this review helpful.
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Company Response

Dear Clera Customer,

Thank you for your kind comments regarding your experience with Clera Windows and Doors as well with the sales rep and the installation team. We wholeheartedly appreciate your recommendation and are delighted that you love your new doors.

Looking forward to your next visit with us!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Clera Windows + Doors

Clera Windows + Doors by FM Industries has been manufacturing and installing windows and doors throughout all of Ontario since 1978. They add beauty and value to nearly 1000 homes every month and can easily service the entire province via one of their 37 sales and installation offices.

Clera Windows + Doors has been recognized as one of Canada’s Best 50 Privately Managed Companies and the City of Vaughan’s Company of the Year. Clera was recently awarded the Houzz service award for 2014 and is a proud recipient of the Homestars Best Award for 2012 and 2013. Add to these achievements a stellar A+ Better Business Bureau rating and you’ll understand why Clera Windows + Doors is the best choice for new windows and doors for your home.

We manufacture. We install. You save.

Toronto, East York, Stratford, Goderich, Oshawa, Essex County, Pembroke, Ottawa East, Ottawa West, Kitchener, Orangeville, Welland, Barrie, Newmarket, Peterborough, Belleville, Cobourg, Kingston, Brantford, Guelph, Oakville, Mississauga, Kanata, Brockville, Woodstock, London, Cornwall, Burlington, Hamilton

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
windows and doors, vinyl windows, replacement windows, new windows, casement windows, double hung windows, awning windows, slider windows, fixed windows, replacement windows and doors, new windows and doors,
SERVICES
windows and doors installation, replacement windows installation, new windows installation, brick to brick installation, retrofit installation, custom windows installation, custom colour windows and doors installation
BRANDS
Clera Windows & doors,
STYLES
Casement windows, Fixed Windows, Awning Windows, Double Hung, Single Hung, Double Slider, single slider, bay window, bow window, shaped windows, custom windows, Entry door, Patio Door, Garden Doors, Single Door, Double Door, Sidelites, Transoms, Side Doors, Back doors
SPECIALITIES
Windows and doors installation, selling direct to consumers, no middleman, no hassle, straight talk, honest approach
WEBSITE
http://www.clerawindows.com/
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
125
RETURN POLICY
None
PAYMENT METHOD
Cheques, Visa, Mastercard, Financing upon approval
MEMBERSHIPS
CSA, IGMAC, ENERGY STAR, BBB, SAWDAC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Non Prorated Lifetime Warranty.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.