We replaced several windows and a Patio Door. We experienced poor communication, poor order accuracy, very poor customer followup, very poor fixing of errors . We never got exactly what we had ordered.

We own an island cottage built on site in1969. It was time to replace the air leaking California windows in our living room. We chose Clera due to price and availability. Three large windows and a new 10’ slider to our porch. While it took three months for delivery of our custom windows we had an absolute blast with Chris and his team of installers. One day and done.......done right!

Initial sales and install went great, and we were happy with Clera. Unfortunately some internal politics in the company resulted in 3 sales reps fighting over a future deal, cancelled appointments, and then used car salesman techniques in order to justify a higher price for another door with less features. Several emails to head office went unanswered and clearly no one cares, they just let there sales reps battle it out. This is how you turn a loyal customer, into a disloyal customer. Hence 3 star rating, they could have had 5 if the6 got there act together!

We had a very positive experience using Clera Windows & Doors to install a new bay window for our dining room. From the initial estimate to the final completion of the project, everything went smoothly. The quality of the work was excellent and it was a pleasure dealing with the Barrie location of Clera Windows & Doors.

I had water come into my basement through the window wells and windows resulting in the need to replace the old metal framed windows. The young man who came to provide a quote was very professional, punctual, and the job was explained in detail. The installers were reliable, efficient, friendly, they explained what they were going to do and cleaned up any mess they made and took away the old windows and frames. The price quoted was the price I paid. When I am ready to replace other windows I will certainly call Clera.

The work was excellent. The crew arrived on time and completed the work within the time frame they quoted. The door looks great. They even managed to salvage the existing dead bolt and straighten a slight bend in the bolt so I didn't need to get a new dead bolt and have it re-keyed. They even expertly put spray foam around the door and it looks much better than what was there before. This is the second time I've had Clera Windows and doors do work on my home and I would highly recommend them.

I have used Clera windows many time throughout my lifetime. As a Realtor I highly recommend their products and services to my clients. Always professional, always caring, and always doing A top notch job! Keep up the great work everyone ❤️

I am beyond satisfied with the service I received and the quality of the workmanship and products by Clera Windows and Doors at my home in LaSalle, ON. Not only did Gary quote the job at a substantially lower cost than four local window companies, but his price included an additional window. The installers worked diligently to ensure that my 8 windows, patio door and exterior door were replaced quickly and properly. They were hard working, professional and cleaned up all work areas when finished. Thank you to Gary and his team. I will definitely recommend Clera to my family and friends.

We like the appearance of the windows. Installation was very professional. But, we do not know what to think about quality.?
There is exterior glass condensation on windows. "Google" sad this about
exterior condensation : "As the surface of the glass is cold, the air around it reacts with this temperature and condenses, creating moisture on the outside. ... If you have condensation on the outside of your double or triple glazed windows, then it's likely to be because they're doing the job they're meant to do". We did not have this with other(26 years old) windows. This condensation make us uncomfortable. This morning there is exterior condensation also. We are sending pictures.

I was very happy with the whole process from meeting with the salesman to installation. The new windows are beautiful and met all the standards for the coop. The installers were neat and tidy and left everything clean.