We are happy with the quality of our door, transom, and sidelights. The colour is beautiful and came out very nice. Alex and his team were very professional and did an excellent installation. They started and finished on time the day of install, we're courteous and polite and cleaned up any mess at the end.

Want to give credit to our sales rep. Muneeb for recommending the taller 95" door and multi point locking system as it is impressive and really makes the entrance look grand. We never would of thought of doing this on our own.

2 issues I need to mention. After finalizing our glass choice for the transom and sidelights (we selected a designer glass called "superline") was told few weeks later we could not have that particular glass because Clera could not manufacture glass sidelights in 95" size. We could only have sandblasted glass in 95". We are a bit disappointed. Second issue is we were told our door would be ready in 6-8 weeks, it ended up taking 16 weeks to be delivered.

Overall I would recommend Clera Windows. They make quality windows and doors, just be aware it may take longer to get them to you.

I have had Carl at my house twice first time did all windows and exterior doors. The last time was to replace window in my garage. He always shows when he says he will and does things quickly without sacrificing quality . Always cleans up and you barely would know he’s been there!

Very much enjoying the new windows. Local rep, John was very helpful with suggestions including latest style trends. Scheduled installation date was met right on time. Trevor and crew were very polite and very meticulous. Thorough clean up after job was complete.

We were shopping around for a while, (as we wanted to have all the Windows and Main Doors redone in this home we recently purchased), and knew that it would be a very big job/financial expense. There's never too much research when you are about to spend so much money and the research was well worth it. After meeting with Mike and getting to work things out with him, we couldn't have been more convinced that Clera Windows and Doors was the best decision for us. Mike was amazing from the beginning and having Jeremy and John doing the windows and doors in our home was absolutely fantastic. Unfortunately during the time of installation, I ended up in hospital a few times and dealing with my own health issues and, (after meeting Jeremy and John initially) never once did I worry about how things were going. One's house is not in normal order when any kind of construction is being done and things can tend to become stressful but I never felt that having this job done. They were both extremely careful and respectful of everything they came in contact with. They were precise and meticulous and the job was done beautifully. The company / management even noticed a small pricing error and provided us a gift card to make up for that in the end (which again they did not have to do). We found ourselves feeling so happy and lucky we didn't end up with any other company that wouldn't show nearly as much care. Our Windows and Doors are simply amazing and now I have to work to make the rest of my house look as good!
Thank you all so much for all you did.

Hi Ken,
I just wanted to send a special thank you.

I absolutely love the new windows - what a difference.

Jeff and his crew were absolutely incredible, just as you mentioned. Jeff has incredible work ethic and integrity and I’m so grateful to have had you both help me bring my old house back to life.

Stay safe from all the corona virus madness!

Take care.
Lisa Orridge
Brighton, Ontario

Workers walked in and throughout polished hardwood floors without taking shoes/boots off. Were not very receptive to making adjustments.
A set of Keys were not supplied for each door.

The product is great and the two gentlemen that installed our windows and doors were amazing.

I recently had a abysmal experience with Clera, and would enthusiastically recommend you go somewhere else for your windows & doors. Dealing with Clera included numerous issues, primarily related to install but here's a full list:

1) After taking a deposit, Clera came back to finalize measurements. During this time, they brought up that they only supply one style of trim and tried to charge extra for trim that would match my existing windows. While this eventually went away and we proceeded at no additional cost, I should've known that I'd be dealing with an unprofessional contractor.

2) 2-3 Months delivery turned into 6 months. Don't bother talking to your sales rep, it's a waste of time.

3) While replacing a large window in my home, they managed to damage the existing plaster walls. This wouldn't be a problem except they refused to fix it, stating that "they only install windows & doors".

4) In addition to leaving holes in the wall, they also damaged the trim that they installed; leaving places where compound, sanding and fresh paint are needed just to finish the job. Guess they really mean "only windows & doors".

5) Brand new rear door doesn't open all the way. I acknowledge that my floor isn't level, however some care while taking measurements would have identified this and we could have agreed on a possible solution before the brand new door is ordered, delivered and installed.

6) Other windows had the same damage to brand new installed trim, or new trim wasn't purchased of similar size to existing. They even damaged the dry wall in one spot.

I've attached some photos for examples.

At the end, they leave with a mess and excuses that they clearly verbally told you about of this when you hired them. Except, I don't think I would've hire someone to do half a job.

I just ordered it but have been a previous customer and I love my door installed previously. The door fits perfectly and looks great. The sales person was very helpful and informative and made good suggestions which is why we called again to get this work done this year.