Clera Windows + Doors

Windows & Doors Installation & Service
31 Pennsylvania Ave. Vaughan ON L4K 5V5
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87%

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Best of 2020 winner 13 timesBest of 2020winner 13 times

Reviews for Clera Windows + Doors

Average customer rating:
9.4 10 (2700 reviews)

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BOBBATH
BOBBATH
16 reviews Markham, ON
10/10

Patio Door

We recently had a patio door installed. When I contacted Clera, who had previously installed windows for us, Mike called me back. He was very professional and pleasant as were the two guys who did the installation. I am very happy with the look of the door and, more importantly, the ease with which it opens and closes. I would not hesitate to recommend this company.

0 of 8 people found this review helpful.
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Company Response

Good day Bob,
Thank you so much for your very kind words and your continued loyalty to our company. We are thrilled that your experience with our sales consultant Mike was a positive one. It is also great to hear that we met your expectations with both the installation as well as your opinion of our products. We appreciate you taking the time to share your experience and thank you sincerely for your recommendation.

KBryant in Tottenham
KBryant in Tottenham
6 reviews Caledon, ON
10/10

Great from start to finish

Dennis was very upfront and honest from the first meeting. Not pushy at all but very helpful and transparent. He followed up a few times in person to ensure the color we chose was what we wanted, and that the siding would match perfectly. Ranjan and his partner did the install and we couldn't have been happier. They were very knowledgable and courteous. They cleaned up after every day and really did a great job on the windows. Would definitely recommend this company!

0 of 15 people found this review helpful.
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Company Response

Dear KBryant,
Thank you for your kind words and for the 10 star review, we appreciate you sharing your experience with us and the community. Quality is undoubtedly an important aspect of our business, not only for our top quality products, but our customer service experience as well. We are very pleased to hear that you had exceptional communications with Dennis and Ranjan.
We appreciate your recommendation, and we will be delighted to assist you in your next project.

crazylarry in Toronto
crazylarry in Toronto
0 reviews Kirkfield, ON
3/10

Replacement windows

Job started out well...ended up not good .... poor attention to detail, quality & attitude did not supply materials paid extra for.

2 of 2 people found this review helpful.
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Company Response

Hello Crazy Larry,

Thank you for taking the time to leave a review. We strive on a daily basis to deliver a top notch sales and installation experience. We are very sorry that your experience did not match your expectations. We value our customers opinions and would like to thank you for bringing this to our attention. As per our conversation, if you have any questions, comments or concerns please feel free to call our head office.
Best regards,
Rita

AlbertL
AlbertL
0 reviews Georgina, ON
5/10

Windows

Still waiting for job to be finished 2 years after order 1st placed. House and property damaged although some compensation still have damaged eaves trough. One window received damaged still not replaced still waiting, still getting runaround, after many phone calls. This post would not be necessary if sales and owners lived up to promises made. Not sure when damage occurred why I had to deal with installers very poor business etiquette.

4 of 4 people found this review helpful.
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Company Response

Dear Albert,
Thank you for posting a review on HomeStars and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further unfortunately, your message provides no details as to how to contact you. Please contact me Rita at 905-738-1870 x 240 to discuss your issue.

dunemus in Toronto
dunemus in Toronto
1 review Caledon, ON
10/10

Payio door instaĺlation

Russell and his colleague did an excellent installation job. Dennis is an accommodating no pressure salesman.

0 of 3 people found this review helpful.
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Company Response

Hello Dunemus,
Thank you for the 10-star review! We are pleased that your experience with Russell and Dennis was a good one and we hope that you will recommend us to your friends and family.
Enjoy your new patio door!

DDeGeer in Brampton
DDeGeer in Brampton
2 reviews Guelph, ON
10/10

Replacement Windows

Terry, the Branch Manager, was very professional and helpful. He gave as a number of excellent suggestions to help us make decisions. He ensured that we were satisfied throughout the process. Eric and his team of installers were excellent. He was meticulous as well as considerate of our needs. We purchased windows from Terry twice before and did not hesitate to go back again. The windows we purchased in 2008 and 2015 work as well as they did when they were new. I have confidence that the ones we just purchased will serve us well.

0 of 5 people found this review helpful.
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Company Response

Thank you so much DDeGeer!

This is great to hear, We are very proud of our products and our employees, and they will be happy to hear about this glowing review of their work.
Our ongoing success relies on the loyalty and support of customers like you.

Thank you again!

wilf.hill47 in Toronto
wilf.hill47 in Toronto
1 review Amherstview, ON
10/10

Bow window

They arrived when they said they would, and were friendly, courteous and professional. The removal of the old window and the install of the new window went quickly and without surprises, right down to the custom window trim.

We have had many compliments about our new window.

0 of 5 people found this review helpful.
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Company Response

Dear Wilf,
We're so glad to hear of your positive experience with us! We work hard to make sure our customers are satisfied and love the finished product. We appreciate your great feedback and the 10-stars.
Enjoy your new bow window!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Basement Window Replacement

We are so pleased with the look and efficiency of the basement windows, not to mention the customer service provided by Marcello.

0 of 5 people found this review helpful.
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Company Response

Thank you so much for the awesome review Private User!. At clera Windows and Doors we work hard to meet expectations like yours and we are thrilled to hear that you had a great experience interacting with Marcello.

Thank you again for choosing us.
Looking forward to serving you again.

Renata
Renata
0 reviews Vaughan, ON
10/10

CLERA WINDOWS AND DOORS

great service!
Alan and his team were great!
The install of 9 windows and a front door were completed in one day.
Price is great, and every detail I requested was done.
I am very happy with the product.
Thank you Alan and Clera Windows and doors.
Renata of Port Hope Ontario.

0 of 5 people found this review helpful.
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Company Response

Dear Renata,

Thank you for choosing Clera Windows and Doors for your recent window and door replacement project. We're glad you had an excellent experience with Alan and his team. Your kind feedback goes a long way to motivating everyone at Clera to continue to offer top quality products, great value and excellent services.

Enjoy your new windows and front door!

Private User
Private User
Private User reviews Vaughan, ON
10/10

Windows

They did great work, they left the place as clean as it was when they arrived

0 of 5 people found this review helpful.
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Company Response

Hi Private User,

We are happy to hear your experience with our company, especially with our installation team!
We take pride in the quality of products we produce and the experience of our installation teams. Your positive comments and the 10 stars are what we strive for every day.
It was a pleasure to serve you.

Best wishes!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Clera Windows + Doors

Clera Windows + Doors by FM Industries has been manufacturing and installing windows and doors throughout all of Ontario since 1978. They add beauty and value to nearly 1000 homes every month and can easily service the entire province via one of their 37 sales and installation offices.

Clera Windows + Doors has been recognized as one of Canada’s Best 50 Privately Managed Companies and the City of Vaughan’s Company of the Year. Clera was recently awarded the Houzz service award for 2014 and is a proud recipient of the Homestars Best Award for 2012 and 2013. Add to these achievements a stellar A+ Better Business Bureau rating and you’ll understand why Clera Windows + Doors is the best choice for new windows and doors for your home.

We manufacture. We install. You save.

Toronto, East York, Stratford, Goderich, Oshawa, Essex County, Pembroke, Ottawa East, Ottawa West, Kitchener, Orangeville, Welland, Barrie, Newmarket, Peterborough, Belleville, Cobourg, Kingston, Brantford, Guelph, Oakville, Mississauga, Kanata, Brockville, Woodstock, London, Cornwall, Burlington, Hamilton

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
windows and doors, vinyl windows, replacement windows, new windows, casement windows, double hung windows, awning windows, slider windows, fixed windows, replacement windows and doors, new windows and doors,
SERVICES
windows and doors installation, replacement windows installation, new windows installation, brick to brick installation, retrofit installation, custom windows installation, custom colour windows and doors installation
BRANDS
Clera Windows & doors,
STYLES
Casement windows, Fixed Windows, Awning Windows, Double Hung, Single Hung, Double Slider, single slider, bay window, bow window, shaped windows, custom windows, Entry door, Patio Door, Garden Doors, Single Door, Double Door, Sidelites, Transoms, Side Doors, Back doors
SPECIALITIES
Windows and doors installation, selling direct to consumers, no middleman, no hassle, straight talk, honest approach
WEBSITE
http://www.clerawindows.com/
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
125
RETURN POLICY
None
PAYMENT METHOD
Cheques, Visa, Mastercard, Financing upon approval
MEMBERSHIPS
CSA, IGMAC, ENERGY STAR, BBB, SAWDAC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Non Prorated Lifetime Warranty.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.