Clera Windows + Doors

Windows & Doors Installation & Service
31 Pennsylvania Ave. Vaughan ON L4K 5V5
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Reviews for Clera Windows + Doors

Average customer rating:
9.3 10 (2970 reviews)

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dave in kawarthas
dave in kawarthas
1 review Kirkfield, ON
9/10

Windows

Our window installation with FM began on a very sour note with what we felt were both unprofessional installers and an unacceptable installation of a very large bow window and 2 basement windows. However, once Head Office was made aware of the situation, action was both immediate and very effective. Vito Mastrorillo, one of the owners, very quickly got in touch with us and asked that we give him a chance to make it right. While a solution was worked out, Vito was in constant contact with us and within 2 weeks we had a brand new window manufactured that was installed by a very special crew. Dan and Jesus did an amazing job and obviously take great pride in their work. As installers, they were more than we could have ever asked for. They were professional in every way, yet were also warm, friendly, and a genuine pleasure to have in our home for the two days that it took them to do the installation. We would have them back in a moment! As for the window itself, as you can see in the pictures, it is absolutely beautiful and we are completely satisfied. The low E and the sound reduction features are truly amazing. Vito and his "master" crew of Dan and Jesus more than made it right. When all is said and done we feel that it is what happens when something goes wrong that reveals the true nature of a person or a company and we are very pleased to say that FM Windows, Vito and his installers Dan and Jesus definitely stepped up. Because of the way in which this situation was acknowledged and ultimately rectified we would not hesitate to get more windows from FM.

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D. McMurray in Fergus
D. McMurray in Fergus
1 review Fergus, ON
10/10

Window replacements

Very pleased with new living room picture window and all other windows FM has installed in my home. Thanks to Jacqueline G. our sales Rep. for her professionalism and the great job the installer did installing, capping and caulking.

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mike reid
mike reid
1 review Concord, ON
10/10

replaced windows

I have just replaced my windows on the main floor by FM windows. The project went very smooth, the installers were both professional and courteous. I have also referred friend and family.

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Janice in Pembroke, Ontario
Janice in Pembroke, Ontario
1 review Pembroke, ON
10/10

Windows & Doors

We attended the Petawawa Home Show and met Al & Gary from FM. They were both very friendly & knowledgable.
They didn't try to sell us anything that we didn't need
We are very happy with everything from purchase, installation,& service.
We would highly recommend this company to anyone!!!!
Thanks again FM!!!!!!!

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quincy
quincy
2 reviews Markham, ON
0/10

Window Installation

They installed my sliding door lock/handle upside down. I called and asked why they installed it upside down and the Manager said "we're sorry about that by why didn't you tell us before the installer left!" They say the only way they will come is if I pay them before they show up. So I hired another company for the rest of the windows and they fixed the problem for. This was an installation issue not product defect, way to honour your work FM!

7 of 7 people found this review helpful.
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satisfied customer Woodstock
satisfied customer Woodstock
2 reviews Woodstock, ON
10/10

Windows and doors

Exceptional product and very experienced installers. Would highly recommend to friends and family. Work was done quickly and professionally. Salesman was very knowledgeable and helpful. A Family run business with a spotless reputation.

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Company Response

Thank you for the lovely review.

Faye F Mississauga
Faye F Mississauga
1 review Mississauga, ON
10/10

Patio Door

Thanks to Don Liddell for his input on style and the various options that he suggested for my back patio door. I am extremely happy with the end result and my neighbours are envious. Great service and on time. Thanks again Don!

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Clera Windows + Doors

Clera Windows + Doors by FM Industries has been manufacturing and installing windows and doors throughout all of Ontario since 1978. They add beauty and value to nearly 1000 homes every month and can easily service the entire province via one of their 37 sales and installation offices.

Clera Windows + Doors has been recognized as one of Canada’s Best 50 Privately Managed Companies and the City of Vaughan’s Company of the Year. Clera was recently awarded the Houzz service award for 2014 and is a proud recipient of the Homestars Best Award for 2012 and 2013. Add to these achievements a stellar A+ Better Business Bureau rating and you’ll understand why Clera Windows + Doors is the best choice for new windows and doors for your home.

We manufacture. We install. You save.

Toronto, East York, Stratford, Goderich, Oshawa, Essex County, Pembroke, Ottawa East, Ottawa West, Kitchener, Orangeville, Welland, Barrie, Newmarket, Peterborough, Belleville, Cobourg, Kingston, Brantford, Guelph, Oakville, Mississauga, Kanata, Brockville, Woodstock, London, Cornwall, Burlington, Hamilton

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
windows and doors, vinyl windows, replacement windows, new windows, casement windows, double hung windows, awning windows, slider windows, fixed windows, replacement windows and doors, new windows and doors,
SERVICES
windows and doors installation, replacement windows installation, new windows installation, brick to brick installation, retrofit installation, custom windows installation, custom colour windows and doors installation
BRANDS
Clera Windows & doors,
STYLES
Casement windows, Fixed Windows, Awning Windows, Double Hung, Single Hung, Double Slider, single slider, bay window, bow window, shaped windows, custom windows, Entry door, Patio Door, Garden Doors, Single Door, Double Door, Sidelites, Transoms, Side Doors, Back doors
SPECIALITIES
Windows and doors installation, selling direct to consumers, no middleman, no hassle, straight talk, honest approach
WEBSITE
http://www.clerawindows.com/
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
125
RETURN POLICY
None
PAYMENT METHOD
Cheques, Visa, Mastercard, Financing upon approval
MEMBERSHIPS
CSA, IGMAC, ENERGY STAR, BBB, SAWDAC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Non Prorated Lifetime Warranty.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.