Hello Clera Valued Customer,

Thank you for choosing Clera for your window replacement needs and for providing us with this 10-star review!. We appreciate your kind words recognizing Hans and the installation crew. Your satisfaction is very important to us, and it's wonderful to see your experience was amazing with zero complaints. We are passionate about our business and strive to provide all our customers with the best service possible.

We truly appreciate your support and can't wait for the opportunity to serve you again.

Hello Private User,

We thank you so much for taking the time to provide us with your feedback. We are delighted that you are happy with the quality of your windows and our warranty. We apologize for the short delay, however all delays are beyond our control. For the first time in modern history, demand, supply and workforce availability are affected globally due to the Covid-19 pandemic. All these disruptions, have unable all manufacturers to fulfill orders on time.

We thank you again for your business and understanding!
Enjoy your new windows!

Dear Lisa,

We absolutely love hearing from happy customers like yourself! Thank you so much for taking the time to share such a wonderful experience with Vito, Dennis and Al. We will make sure to let them know of your great feedback and your satisfaction. We are delighted to read that you love your new windows and we're sure the extra savings in your heating bill is also a plus.

From all the Clera team, we thank you again for your wonderful 10-star review, your business and your recommendation!

Hello Frank B.

Thank you so much for your amazing feedback and your 10-stars! We're happy to hear that everyone involved in your project provided you with an organized and professional experience. Our focus is to make sure we take care all of our customers, by proving them with excellent customer service and quality products, that suit their needs. We're glad to hear that Mike, Jeremy and Jon met and exceeded all your expectations. We will make sure to let them know about your kind words about their work. Your recommendation is greatly appreciated!

The Clera team from Durham wish you the very best!

Dear Andrew,

Thank you so much for your wonderful remarks and your 10-stars! It was a pleasure to serve you. Always available should you need my assistance again.

The Clera team wish you the very best!

Hello Mobina,

Thank you for choosing Clera Windows and Doors for your recent windows and door replacement project. We're very happy to hear that Rayan and the installation team were kind, courteous and they also did an amazing job with the installation. Meeting and exceeding our customers expectations is always our number one priority. Your 10-stars and recommendation are greatly appreciated!

Enjoy your new beautiful Clera look in good health!

Dear Bob,

Thank you so much for your glowing review! We appreciate your kind words and are happy to hear you had a very positive experience with Jerry and his crew. If the minor things that you found need our attention, please make sure to contact Jerry, he will be more than happy to come over for a cup of your great coffee and also attend to the minor issues.

Thank you again for your business and your great feedback!

Good Day Clera Customer,

Thank you for your wonderful review! Our goal is to have all our customers receive an extremely positive experience. We're thrilled to hear that you are very happy with the great service that you were provided with. We would be delighted to assist you again soon.

Thank you again for your kind words and for choosing Clera!

Dear Brenda,

Thank you for sharing your feedback with us!. We're so happy to hear that everyone involved in your project provided you with an organized and professional experience. Your satisfaction is very important to us and it's wonderful to see your experience was nothing short of that.
We are sure the new and improved curb appeal is a nice touch too!

Enjoy your new improved Clera look!

Hello Chef Ashley Johnson,

We thank you for providing us with your feedback. However, we are very sorry to see your 0 review and read your dissatisfaction. At Clera we take our customers satisfaction VERY seriously and 100% total customer satisfaction is always and will always be our full and complete uncompromised objective at all times. While we highly regret that you were not 100% satisficed with our service, we strongly believe that the above accusations are not entirely accurate. As per your signed purchase agreement, you purchased your door in late November and not in August, as indicated in your review. Also, during that period we were approaching the Christmas early cut-offs from all manufacturers. At the same time several Covid-19 restrictions and closures were in place which prevented all manufacturers to work at full capacity. Covid-19 has changed the way business across the world used to operate, there were and still are several shortages in raw materials and lack of staff due to sickness. All these interruptions, which are beyond our control, have impacted the timely production of our customers orders. Because all our products are customized, depending on the size and details of each order, ready times vary. Your local branch manager informed us that he notified you about the short delay and he was to contact you again as soon as he was informed that the door was ready for installation, in which he did.

We thank you for your business and wish you the very best!