Clera Windows + Doors

Windows & Doors Installation & Service
Vaughan ON L4K 5V5
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91%

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Reviews for Clera Windows + Doors

Average customer rating:
9.2 10 (3612 reviews)

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erobpepper
erobpepper
0 reviews Port Dover, ON
10/10

Patio door replacement

We had a difficult install on our lakefront property. Eric and his team did a great job handling the situation. The guys were careful and cleaned up as they were installing. I paid exactly what I was quoted. I had a small issue with one of the doors which was dealt with promptly. I would recommend this company and their installers to anyone. The patio doors look magnificent

Approximate cost of services:
$17,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Erobpepper,

We really appreciate this great review that you left for us! Eric and his crew will be thrilled with your kind words about their work. We're also very happy to hear that after all obstacles everything was addressed to your satisfaction. We thank you for your business and your recommendation.
Best wishes!

Private User
Private User
Private User reviews , ON
10/10

Replace windows & doors

CLERA was prompt when providing a quote on replacing all windows and doors in our home. Very competitive pricing. Great product and installation. Would recommend to anyone.

Approximate cost of services:
$54,000.00
1 of 1 people found this review helpful.
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Company Response

Hello Private user,

Thank you so much for your 10-star review! We appreciate your business and your recommendation. Looking forward to assisting you again soon.

All the best!

Private User
Private User
Private User reviews Brampton, ON
10/10

Exterior doors

Good Price, excellent installation. I don't have a "story" beyond the four words posted above.

Approximate cost of services:
$18,000.00
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Company Response

Hello Clera valued customer,

Thank you so much for the glowing review! We appreciate your kind words and are happy to hear that you had a very positive experience with us.
Looking forward to the opportunity to assist you again soon.
Best wishes!

anastasia-ostapchuk
anastasia-ostapchuk
0 reviews Shallow Lake, ON
8/10

Great Looking Windows

Great deal on installation and well known in the area for quality windows. The windows look fantastic and the installers were friendly and professional.

My only comments would be on the operation of the single hung windows, the quality of the finer details, and cleanliness:
1. The single hung windows are quite hard to open. The windows are so snug that you require a lot of force to slide up and down. An old lady would probably need help to open and close this particular window.
2. The finer details on the window look unfinished. The lip where you lift with your hands is rough on the end and open. Just doesnt seem completed.
3. The windows still have some black grease in spots which are probably from production. Some of them also have pet hair on them, probably from the installers. Which is only unfortunate because the pet hair is on the outside of the windows (and two of them are on the second floor of the house). Photos attached but cant really capture the hair well. I did not expect to have to do so much cleanup after the job was done (especially having to get on a ladder just to dust off pet hair!).

Otherwise, satisfied with our new windows!

Approximate cost of services:
$10,000.00
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Company Response

Dear Anastasia,
We thank you for your 8-star review, we are delighted to read that your windows look fantastic, and that the installation crew assigned to your project was friendly and professional. However, we are disappointed to hear about the improper cleaning provided by the crew, and for that we apologize. The local branch manager has been notified and will be contacting you to assess all your outstanding issues. We thank you dearly for your review and for bringing all your issues to our attention.
The Clera team wish you the best!.

rainhard79
rainhard79
0 reviews Kingston, ON
10/10

Window replacement

Installers did an amazing job. They worked efficiently, fast and cleaned after the installation. Very happy with window as well. Would buy from Clera again.

Approximate cost of services:
$5,000.00
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Company Response

Hello Rainhard,
Thank you so much for taking the time to provide us with this wonderful 10-star review and for choosing Clera Windows and Doors for your window replacement project. We are delighted to hear that our installers did an amazing job with the installation, and you are very happy with your new windows. We thank you for your business and for sharing your satisfaction with us and the community.
All the very best!

petesaw123
petesaw123
0 reviews Niagara-on-the-Lake, ON
10/10

Window replacement

Very professional and accurate. Would recommend very highly to any one looking to do a reno.

Approximate cost of services:
$13,000.00
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Company Response

Dear Pete,

Thank you so much for this awesome 10-star review. Your business and recommendation are greatly appreciated!
All the best to you!

Private User
Private User
Private User reviews Whitchurch-Stouffville, ON
10/10

Excellent Product and Service

I was very impressed with Steve, the sales representative for Clera. He was efficient, knowledgeable and personable. The windows are high quality and were installed by John and his team. John is a highly skilled installer who definitely went the extra mile to make everything perfect.

Thank you to Clera for an excellent experience on all levels: quality, customer service and value.

Approximate cost of services:
$14,000.00
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Company Response

Dear Clera customer,
This is great to hear!. Thank you so much for your kind words and awesome review of our products and service teams. We will make sure to pass on to Steve and John your kind words about their work. Your great feedback goes a long way to motivating everyone at Clera to continue to provide excellent products and great value.
We thank you for your business!
Warm wishes!

wildon5
wildon5
0 reviews Brantford, ON
10/10

picture window replacement

From the sales to installation it was an efficient and completely satisfactory experience. My thanks to everyone involved in the process. I recommend Clera Windows!

Approximate cost of services:
$5,000.00
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Company Response

Hello Wildon5,
Thank you so much for your 10-star review! We are very happy to hear that our services were up to your expectations. We appreciate your business and your recommendation!.

All the very best!

Rustic
Rustic
0 reviews Mississauga, ON
9/10

Front door and windows

Gihan and installation crew personable and friendly. Would like to give a 10 maybe a 9. Our flashing was a rare colour of flashing which took a while to complete because of supply issues combined with unavoidable illness within the family of the installer crew. . While waiting though Gihan offered and did pay for a outside contractor to tidy up some minor issues.

Approximate cost of services:
$15,000.00
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Company Response

Hello Rustic,
Thank you so much for your 9-star review. Happy to hear that Gihan and the installation crew were friendly and personable during your windows and door project. We thank you for your business and for sharing your experience with us!
Best wishes!

LoriM
LoriM
1 review Blenheim, ON
10/10

Replacing 3 windows

I had Harry out for an estimate. He was very knowledgeable and polite. We hired Harry at Clera windows and doors to replace three windows. Two of them we made smaller. He came and was here working hard even in the cold (its December as its being installed). Everyone was polite and worked well. The finished products look amazing. We are very happy with his and his teams work. Thank you!

Approximate cost of services:
$3,803.00
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Company Response

Good day Lori M,
We really appreciate this fantastic 10-star review!. Harry and his team will be thrilled with your very kind words about their professionalism and their work. We're also extremely happy to read that your windows look amazing. We thank you again for taking the time to share your experience with us and the community!
The Clera team wish you the best!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Clera Windows + Doors

Clera Windows + Doors by FM Industries has been manufacturing and installing windows and doors throughout all of Ontario since 1978. They add beauty and value to nearly 1000 homes every month and can easily service the entire province via one of their 37 sales and installation offices.

Clera Windows + Doors has been recognized as one of Canada’s Best 50 Privately Managed Companies and the City of Vaughan’s Company of the Year. Clera was recently awarded the Houzz service award for 2014 and is a proud recipient of the Homestars Best Award for 2012 and 2013. Add to these achievements a stellar A+ Better Business Bureau rating and you’ll understand why Clera Windows + Doors is the best choice for new windows and doors for your home.

We manufacture. We install. You save.

Toronto, East York, Stratford, Goderich, Oshawa, Essex County, Pembroke, Ottawa East, Ottawa West, Kitchener, Orangeville, Welland, Barrie, Newmarket, Peterborough, Belleville, Cobourg, Kingston, Brantford, Guelph, Oakville, Mississauga, Kanata, Brockville, Woodstock, London, Cornwall, Burlington, Hamilton

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
windows and doors, vinyl windows, replacement windows, new windows, casement windows, double hung windows, awning windows, slider windows, fixed windows, replacement windows and doors, new windows and doors,
SERVICES
windows and doors installation, replacement windows installation, new windows installation, brick to brick installation, retrofit installation, custom windows installation, custom colour windows and doors installation
BRANDS
Clera Windows & doors,
STYLES
Casement windows, Fixed Windows, Awning Windows, Double Hung, Single Hung, Double Slider, single slider, bay window, bow window, shaped windows, custom windows, Entry door, Patio Door, Garden Doors, Single Door, Double Door, Sidelites, Transoms, Side Doors, Back doors
SPECIALITIES
Windows and doors installation, selling direct to consumers, no middleman, no hassle, straight talk, honest approach
WEBSITE
http://www.clerawindows.com/
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
125
RETURN POLICY
None
PAYMENT METHOD
Cheques, Visa, Mastercard, Financing upon approval
MEMBERSHIPS
CSA, IGMAC, ENERGY STAR, BBB, SAWDAC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Non Prorated Lifetime Warranty.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.