Clera Windows + Doors

We are very happy with our new windows from Clera Windows and Doors. This is the second time we called Bob Peyman because of his professionism and expertise in this area. He went above and beyond to ensure we were happy with the install. We also love the quality of the windows themselves. The look of our home has improved dramatically. We would highly recommend this company to anyone.

My experience with Clera Windows in Stratford was great. Starting with the estimate, Roger was very informative and thorough and detailed my options.
Then after a reasonable wait time, for the windows yo be made, the installation was here.
The installer was punctual and organized, I felt I could leave him to it as I had to get off to work. When I came home each evening my house was back to normal and clean. I would recommend Clera Windows to friends, family and strangers.
Thank you for the great customer service I received in all communication.

I was very happy with the windows that I purchased from Gary Gainham in 2011 for my front room. This year I called him to purchase a new front door and sidelites. The door is beautiful and provides more privacy with the obscure glass. Rob professionally installed both the windows and the door. I would recommend Clera Windows and Doors to any of my friends or neighbours.

Shout out to Drew and team for a great job installing beautiful new windows and doors. Professional, polite and efficient. Will recommend Frank and Clera Windows and Doors to friends.

We contacted the co. for a quote on windows. We had 2 and decided on Clera from Adam to Rick(our salesman to Ryan our instaler we had very exceptional service they were respectful to our questions, they guided us thoroughly and were very helpful with all the questions we asked. I would recommend this team anytime to anyone. thank you

Our project involved replacing all our windows brick to brick as well as our front door on our 2 storey detached home. Naturally we did our research and obtained 5 quotes from competitors. While all quotes were similar it came down to quality, warranty, and the install. It was a privilege to have chosen Clera as they came through in every department from their attention to detail in the install right to the immediate replacement a window that had a factory scratch. Dennis, our sales rep, followed up throughout the 4 day project and was a true professional from the initial meeting to the final inspection. The work was done on time but most of all it was done properly. It goes without saying I definitely recommend Clera when it comes to windows & doors!!

William & Rosana from Mississauga

I have my six panel (2mx2.5m) back window and front door replaced by Clera. Getting the windows ready for installation took some time (over 6 weeks) but they came over and installed them in half a day. All work was done neat and well and we're really happy with our new windows -they look great.
I give them 4 stars instead of 5 because they should have followed up more often on the status of the order after the down payment until installation (no much heads-up when they were coming).

I am a homeowner and needed windows on my raised ranch house in West Hamilton. My husband bill was and still is in hospital and I was looking for this service on my own. Chris from Clera Windows offered the best service I have ever experienced, even talking with my husband from the hospital and was genuine and caring about our situation. He offered us an incredibly quality product, at competitive prices. I priced others and no one could compete with best pricing, quality and caring service. The windows are now in and they look incredible! Quality workmanship, great installers, respectful of time and the space. They came in, and cleaned up like they were never there! My family has been through a lot in the last few months, and still continues to, but this experience with a reputable company, good work and honest caring people has made all the difference. I

Dennis was very polite and attentive. Called back to check if we were satisfied. Windows seem of very good quality and installers were courteous and always cleaned up after themselves. Would purchase from them again.

We bought a 19 year old house and all 13 windows plus two of the outside doors needed replaced. We had three companies bid on the job. We wanted the old windows replaced brick to brick with new vinyl windows, with traditional white grills, white on the inside and sandstone colored on the outside.
John Gainham from Clera Windows and Doors/FM Industries was the best prepared sales person to present to us. John is very personable, professional, knowledgeable, and trustworthy. He’s the salesperson we all wish to have visit us in our homes. No pressure, great follow up, and attention to detail, the whole package!
Clera's bid came in the highest of the 3 bids (50% higher than the #2 bid), but after we met Richard Warren, Clera's window installer for our project, we knew that we wanted him to install our windows.
John worked with us to rebid the job and when all was said and done we paid Clera 28% more than had we gone with the next lower bid. I mention this not to imply that Clera is overpriced, but to highlight just how much we value their product(s) and more importantly and especially their service. Look, you can buy the best windows in the world, but if they’re not installed properly you won’t get the benefits and performance you’re paying for. Conversely you can buy mediocre windows and if they’re installed properly they’ll look nice and function just fine. Clera makes a good product/window to be sure and allot of other manufacturers do too, but highly skilled tradesmen like Richard and his Team (Trevor and Michael) are the key to a superior product.
Richard, Trevor and Michael, arrived on time every day, worked seemingly non-stop from the moment they arrived until well after dark, left the job site spotless every night, and delivered the most amazing workmanship I’ve ever seen.
Richard Warren is a true Master Craftsman in every sense of the word(s). He’s extremely talented, passionate about his work, an absolute perfectionist, and his attention to detail is second to none. He always made time to answer questions and keep us informed on the installation details, process, and progress.

The whole Team (Richard, Michael, & Trevor) take great pride in their work and it shows. They take the time necessary to ensure their work is perfect, spot on. When the windows came from the FM Industries factory the sills were too big and they had the nail flange used on new build/construction surrounds attached. Richard and company removed each and every one of the sills, cut them down to size on site, reattached them using screws (not the plastic brackets they originally shipped with), removed the nail flanges, and then installed the windows.
If you look at the attached pictures you’ll notice the caulking looks like rubber… Small, perfectly smooth lines (no blobs or smears). Notice on the bay window how the upper cladding is made from a single sheet of aluminum (not multiple sections like you see on most windows).
At the end of the day if you get Richard Warren and his crew to install your windows you’re going to have beautiful windows that function the way they are designed to with all the goodness (energy savings, moisture prevention, aesthetics, and noise reduction) you’re paying for.