Clera Windows + Doors

Windows & Doors Installation & Service
31 Pennsylvania Ave. Vaughan ON L4K 5V5
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Best of 2020 winner 13 timesBest of 2020winner 13 times

Reviews for Clera Windows + Doors

Average customer rating:
9.4 10 (2709 reviews)

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crazylarry in Toronto
crazylarry in Toronto
0 reviews Kirkfield, ON
3/10

Replacement windows

Job started out well...ended up not good .... poor attention to detail, quality & attitude did not supply materials paid extra for.

4 of 4 people found this review helpful.
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Company Response

Hello Crazy Larry,

Thank you for taking the time to leave a review. We strive on a daily basis to deliver a top notch sales and installation experience. We are very sorry that your experience did not match your expectations. We value our customers opinions and would like to thank you for bringing this to our attention. As per our conversation, if you have any questions, comments or concerns please feel free to call our head office.
Best regards,
Rita

AlbertL
AlbertL
0 reviews Georgina, ON
5/10

Windows

Still waiting for job to be finished 2 years after order 1st placed. House and property damaged although some compensation still have damaged eaves trough. One window received damaged still not replaced still waiting, still getting runaround, after many phone calls. This post would not be necessary if sales and owners lived up to promises made. Not sure when damage occurred why I had to deal with installers very poor business etiquette.

6 of 6 people found this review helpful.
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Company Response

Dear Albert,
Thank you for posting a review on HomeStars and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further unfortunately, your message provides no details as to how to contact you. Please contact me Rita at 905-738-1870 x 240 to discuss your issue.

dunemus in Toronto
dunemus in Toronto
1 review Caledon, ON
10/10

Payio door instaĺlation

Russell and his colleague did an excellent installation job. Dennis is an accommodating no pressure salesman.

0 of 5 people found this review helpful.
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Company Response

Hello Dunemus,
Thank you for the 10-star review! We are pleased that your experience with Russell and Dennis was a good one and we hope that you will recommend us to your friends and family.
Enjoy your new patio door!

DDeGeer in Brampton
DDeGeer in Brampton
2 reviews Guelph, ON
10/10

Replacement Windows

Terry, the Branch Manager, was very professional and helpful. He gave as a number of excellent suggestions to help us make decisions. He ensured that we were satisfied throughout the process. Eric and his team of installers were excellent. He was meticulous as well as considerate of our needs. We purchased windows from Terry twice before and did not hesitate to go back again. The windows we purchased in 2008 and 2015 work as well as they did when they were new. I have confidence that the ones we just purchased will serve us well.

0 of 6 people found this review helpful.
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Company Response

Thank you so much DDeGeer!

This is great to hear, We are very proud of our products and our employees, and they will be happy to hear about this glowing review of their work.
Our ongoing success relies on the loyalty and support of customers like you.

Thank you again!

wilf.hill47 in Toronto
wilf.hill47 in Toronto
1 review Amherstview, ON
10/10

Bow window

They arrived when they said they would, and were friendly, courteous and professional. The removal of the old window and the install of the new window went quickly and without surprises, right down to the custom window trim.

We have had many compliments about our new window.

0 of 6 people found this review helpful.
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Company Response

Dear Wilf,
We're so glad to hear of your positive experience with us! We work hard to make sure our customers are satisfied and love the finished product. We appreciate your great feedback and the 10-stars.
Enjoy your new bow window!

Private User
Private User
Private User reviews Maple Ridge, BC
10/10

Basement Window Replacement

We are so pleased with the look and efficiency of the basement windows, not to mention the customer service provided by Marcello.

0 of 6 people found this review helpful.
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Company Response

Thank you so much for the awesome review Private User!. At clera Windows and Doors we work hard to meet expectations like yours and we are thrilled to hear that you had a great experience interacting with Marcello.

Thank you again for choosing us.
Looking forward to serving you again.

Renata
Renata
0 reviews Vaughan, ON
10/10

CLERA WINDOWS AND DOORS

great service!
Alan and his team were great!
The install of 9 windows and a front door were completed in one day.
Price is great, and every detail I requested was done.
I am very happy with the product.
Thank you Alan and Clera Windows and doors.
Renata of Port Hope Ontario.

0 of 5 people found this review helpful.
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Company Response

Dear Renata,

Thank you for choosing Clera Windows and Doors for your recent window and door replacement project. We're glad you had an excellent experience with Alan and his team. Your kind feedback goes a long way to motivating everyone at Clera to continue to offer top quality products, great value and excellent services.

Enjoy your new windows and front door!

Private User
Private User
Private User reviews Vaughan, ON
10/10

Windows

They did great work, they left the place as clean as it was when they arrived

0 of 6 people found this review helpful.
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Company Response

Hi Private User,

We are happy to hear your experience with our company, especially with our installation team!
We take pride in the quality of products we produce and the experience of our installation teams. Your positive comments and the 10 stars are what we strive for every day.
It was a pleasure to serve you.

Best wishes!

Private User
Private User
2 reviews Port Hope, ON
10/10

Installed many windows and Front door

Alan and his team were absolutely great!
They got the job done within a day. Very professional.
They made sure to clean up the work site before they left.
I LOVE the new windows and door.
I highly recommend Clera to install your windows or doors.
I give 5 stars for service and quality!
Thank you Alan, Chase, Mark, and team.

0 of 6 people found this review helpful.
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Company Response

Fantastic!

Thank you so much for your business and for the great review. I will be sure to pass on to Alan,Chase, Mark and team your kind words. Our teams are proud of the work they do and their attention to detail on each and every project.

Thank you again for placing your trust in us and for your very strong recommendation!

Rae-Ann in Windsor
Rae-Ann in Windsor
0 reviews Windsor, ON
10/10

New basement windows and doors

I would highly recommend Clera Windows if you are thinking of upgrading your windows and doors. Gary was very helpful and was highly recommended by a friend of mine. I am very happy with my new basement windows and my new front and back doors. My work was done in Windsor, Ontario. I plan on working with Gary and Clera Windows and Doors in the not too distant future. The Installers were great!!!

0 of 5 people found this review helpful.
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Company Response

Hello Rae-Ann,

Thank you so much for your order and your amazing review!
We appreciate your business and we welcome you to our long list of satisfied and much valued costumers. Our success comes from the continuous faith in the excellence of our products and services. It has been a pleasure serving you and we look forward to serving you again.

Best wishes!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Clera Windows + Doors

Clera Windows + Doors by FM Industries has been manufacturing and installing windows and doors throughout all of Ontario since 1978. They add beauty and value to nearly 1000 homes every month and can easily service the entire province via one of their 37 sales and installation offices.

Clera Windows + Doors has been recognized as one of Canada’s Best 50 Privately Managed Companies and the City of Vaughan’s Company of the Year. Clera was recently awarded the Houzz service award for 2014 and is a proud recipient of the Homestars Best Award for 2012 and 2013. Add to these achievements a stellar A+ Better Business Bureau rating and you’ll understand why Clera Windows + Doors is the best choice for new windows and doors for your home.

We manufacture. We install. You save.

Toronto, East York, Stratford, Goderich, Oshawa, Essex County, Pembroke, Ottawa East, Ottawa West, Kitchener, Orangeville, Welland, Barrie, Newmarket, Peterborough, Belleville, Cobourg, Kingston, Brantford, Guelph, Oakville, Mississauga, Kanata, Brockville, Woodstock, London, Cornwall, Burlington, Hamilton

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
windows and doors, vinyl windows, replacement windows, new windows, casement windows, double hung windows, awning windows, slider windows, fixed windows, replacement windows and doors, new windows and doors,
SERVICES
windows and doors installation, replacement windows installation, new windows installation, brick to brick installation, retrofit installation, custom windows installation, custom colour windows and doors installation
BRANDS
Clera Windows & doors,
STYLES
Casement windows, Fixed Windows, Awning Windows, Double Hung, Single Hung, Double Slider, single slider, bay window, bow window, shaped windows, custom windows, Entry door, Patio Door, Garden Doors, Single Door, Double Door, Sidelites, Transoms, Side Doors, Back doors
SPECIALITIES
Windows and doors installation, selling direct to consumers, no middleman, no hassle, straight talk, honest approach
WEBSITE
http://www.clerawindows.com/
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
125
RETURN POLICY
None
PAYMENT METHOD
Cheques, Visa, Mastercard, Financing upon approval
MEMBERSHIPS
CSA, IGMAC, ENERGY STAR, BBB, SAWDAC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Non Prorated Lifetime Warranty.
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