Clera Windows + Doors

Windows & Doors Installation & Service
31 Pennsylvania Ave. Vaughan ON L4K 5V5
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Reviews for Clera Windows + Doors

Average customer rating:
9.3 10 (2868 reviews)

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Anne in Toronto
Anne in Toronto
0 reviews Oakville, ON
6/10

Windows

Like the windows. Don’t like the crank handles. Too difficult for me to turn. Probably wouldn’t order the windows because of this. Workers didn’t finish the job but they did come back to rectify

4 of 4 people found this review helpful.
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Company Response

Hello Anne,

Thank you for taking the time to share your thoughts. We are happy that you like your new windows and that the job was completed to you satisfaction. We are sorry to hear that you are having difficulty to turn the handles. We have sold several thousands of casement windows with the same cranks and no such issue has ever been reported. Please contact your sales rep/local dealer and he will be more than happy to assist you in the proper operation of your new windows.

Enjoy your new windows and thank you for your business!

LauraF
LauraF
0 reviews Toronto, ON
10/10

Great team, great quality

The whole process with Kyle and the team at Clera was easy, reliable and completely worth every penny. Every person we met was friendly and knowledgeable. We knew we could rely on their advice, and they were fast. And then the quality of the door and installation is even better than we envisioned. It’s already saving us money and stress. I’ll definitely be recommending Clera to friends and family.

0 of 4 people found this review helpful.
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Company Response

Hi Laura,

Thank you for sharing your experience with us!. We certainly appreciate your kind words and we will make sure to share with Kyle and the installation crew.
We thank you for choosing Clera Windows and Doors and for your recommendation!

Enjoy your beautiful new upgrades

garymandaric in Toronto
garymandaric in Toronto
0 reviews Milton, ON
10/10

Patio door with blinds in between the glass

Adam the project manager came to our home and was very knowledgeable with what we wanted and gave us a Quote witch were satisfied with and ordered our patio door When the installation crew arrived they did an excellent install and a very good clean up Will definitely deal with Clera again and highly recommend them

0 of 5 people found this review helpful.
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Company Response

Hi Gary,

We're glad that Adam was able to address your purchasing needs and he was able to order a patio door that met your specifications. We're also glad that our installation team met and exceeded all your expectations. We thank you for your 10-star rating and your recommendation! Looking forward to your next visit with us.

Keep well!

Private User
Private User
Private User reviews Grimsby, ON
10/10

Window repair

Casement window latch broke resulting in window not closing during coldest winter day.
Clera sent repair tech immediately and repaired latch to our satisfaction

0 of 5 people found this review helpful.
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Company Response

Hello Clera customer,

I'm delighted to hear that our service installer Avni attended to your issue immediately. I would like to thank you for taking the time to acknowledge our excellent customer service by rating us with 10 stars! It was a pleasure to serve you, if I can be of any further assistance, please feel free to contact me.

Warm regards,
Rita

ptvania in Toronto
ptvania in Toronto
0 reviews Caledon, ON
10/10

Front Door

We recently purchased a new front door from Clera Windows and Doors. Delivery was just a few weeks longer than promised but given the Pandemic situation not unexpected. Installation was completed by Russell and Miguel and went very smoothly with no issues. Very happy with the final result and would highly recommend.

0 of 4 people found this review helpful.
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Company Response

Hello Ptvania,

From the team at Clera Windows and Doors we'd like to extend a big "Thank you" for the opportunity to recently assist you with your front door purchase. We also thank you for your thoughtful 10-star review and your recommendation.

Enjoy your new door and please visit us again soon!

Burke
Burke
0 reviews Wasaga Beach, ON
10/10

Full House of Windows

Today we had our windows and doors installed and could not be happier. From the first meeting with Les to the final install with Chris and his crew we could not be happier. Efficient, fast, cleaned up, explained everything very well. Price was fair for everything we got. Good quality also.
Would highly recommend the team from Innisfil

0 of 5 people found this review helpful.
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Company Response

Good day Burke,
Thank you so much for this outstanding review! We welcome you to the Clera family of satisfied customers. We strive every day for customer experience like yours and could not be more pleased with the outcome. We truly appreciate your business and your recommendation. We will make sure that Les, Chris and his crew know how happy you are with the 10-star service that they provided you with. Enjoy the new windows.

Wishing you all the best!

Private User
Private User
0 reviews Whitchurch Stouffville, ON
10/10

window replacement installation

We needed a replacement for the large windows above the garage of our newly purchased home in Stouffville. We'd seen the finished product in other homes in the neighbourhood, all done by Clera, and chose to work with Clera. The installers were superlative tradesmen who took pride in accomplishing what would please us. We were very satisfied with the end results: an excellent visual appearance both inside and out! Inside, the windows created a warm, cosy ambiance. They definitely added to the outward appearance of our home. Very happy with Clera!

0 of 5 people found this review helpful.
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Company Response

Hi Private User,
It has been a pleasure serving you. Clera Windows and Doors takes pride in giving priority to their customers and looking after their needs. Quality and customer service are what distinguish us from others. We always strive to exceed our customer's expectations and meet their requirements. We are delighted that you are very happy with your new window and we are sure your home looks lovely.

We wish you many years of enjoyment!

Thank you again for sharing such a positive experience and for the 10-stars!

Private User
Private User
Private User reviews Hamilton, ON
10/10

New Upper & Lower Windows and Front door

We are on the Hamilton Mountain and were in need of 27 year old windows and front door replacement. Clera was recommended to my by a co-worker. This was the best decision we ever made. The windows and door are so beautiful and has made our house modern and they look amazing. Greg G. was great to work with. He was friendly and efficient and took care of everything we asked for. Trevor and Dave were the gentlemen who installed our new products and they were incredible. Friendly, professional, cleaned up as they went and did a perfect job. If you need new windows or doors, Clera is the place I would recommend. Thanks Guys! Great Job.

0 of 5 people found this review helpful.
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Company Response

Dear Private User,

Thank you so much for your thoughtful review and for choosing Clera windows and doors for your window and door project. Please thank your co-worker for recommending us to you. We feel strongly that it's vital for our customers to hear firsthand from other customers about their positive experience. We are always striving to ensure that everyone who purchase windows and doors from us will recommend us to their family and friends, and we're happy to hear that you agree and that it was the best decision that you ever made!

On behalf of the Clera team enjoy your new windows and front door!

janavenkat2020 in Toronto
janavenkat2020 in Toronto
0 reviews Mississauga, ON
10/10

Balcony safety sliding doors for seniors

Clera sent a team of fine craftsmen Mr. Paul and Mr. Tray who were very professional and considerate to the needs of us, seniors. They did a great job very swiftly and with no stress for us whatsoever. They were very helpful and went overboard to help us move items and clean up after their work. The balcony doors look very aesthetic and safe. I will recommend their services to all my family and friends in the days to come

0 of 5 people found this review helpful.
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Company Response

Hello Janavenkat2020,

Thank you for taking the time to share your comments and feelings about Paul & Tray. They are valuable team members that go above and beyond to meet our customers needs, and we are so pleased that was your experience. We appreciate you sharing your experience with us and others and for recommending us to your friends and family.
We look forward to serving all your friends and family soon!

Enjoy your sliding door for many years!

nbasque67 in Toronto
nbasque67 in Toronto
0 reviews Round Lake Centre, ON
10/10

OPUS - 4 panels sliding door for our cottage

We were very pleased with the excellent service and very clean installation of a four-panel door installed at our cottage from Clera windows and doors in Pembrook. We initially had a little misunderstanding regarding a door key lock that we wanted, but hadn't come with the door. Alain Deroy #35 went above and beyond to order us a key lock and install it with no extra charge.

Nathalie and Michael

0 of 5 people found this review helpful.
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Company Response

Hello Nathalie & Michael,

We can't thank you enough for your great feedback and for the 10-stars. We are thrilled that Al went above and beyond to accommodate you with a new key lock at no extra charge. We will make sure he knows how pleased you are with the service that he provided you with.

Enjoy your new door and please let us know if we can assist you again in the near future!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Clera Windows + Doors

Clera Windows + Doors by FM Industries has been manufacturing and installing windows and doors throughout all of Ontario since 1978. They add beauty and value to nearly 1000 homes every month and can easily service the entire province via one of their 37 sales and installation offices.

Clera Windows + Doors has been recognized as one of Canada’s Best 50 Privately Managed Companies and the City of Vaughan’s Company of the Year. Clera was recently awarded the Houzz service award for 2014 and is a proud recipient of the Homestars Best Award for 2012 and 2013. Add to these achievements a stellar A+ Better Business Bureau rating and you’ll understand why Clera Windows + Doors is the best choice for new windows and doors for your home.

We manufacture. We install. You save.

Toronto, East York, Stratford, Goderich, Oshawa, Essex County, Pembroke, Ottawa East, Ottawa West, Kitchener, Orangeville, Welland, Barrie, Newmarket, Peterborough, Belleville, Cobourg, Kingston, Brantford, Guelph, Oakville, Mississauga, Kanata, Brockville, Woodstock, London, Cornwall, Burlington, Hamilton

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
windows and doors, vinyl windows, replacement windows, new windows, casement windows, double hung windows, awning windows, slider windows, fixed windows, replacement windows and doors, new windows and doors,
SERVICES
windows and doors installation, replacement windows installation, new windows installation, brick to brick installation, retrofit installation, custom windows installation, custom colour windows and doors installation
BRANDS
Clera Windows & doors,
STYLES
Casement windows, Fixed Windows, Awning Windows, Double Hung, Single Hung, Double Slider, single slider, bay window, bow window, shaped windows, custom windows, Entry door, Patio Door, Garden Doors, Single Door, Double Door, Sidelites, Transoms, Side Doors, Back doors
SPECIALITIES
Windows and doors installation, selling direct to consumers, no middleman, no hassle, straight talk, honest approach
WEBSITE
http://www.clerawindows.com/
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
125
RETURN POLICY
None
PAYMENT METHOD
Cheques, Visa, Mastercard, Financing upon approval
MEMBERSHIPS
CSA, IGMAC, ENERGY STAR, BBB, SAWDAC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Non Prorated Lifetime Warranty.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.