Clera Windows + Doors

Windows & Doors Installation & Service
31 Pennsylvania Ave. Vaughan ON L4K 5V5
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89%

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Reviews by rating (past 12 months)
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Best of the Best '22 
Best of Award '22 winner 15 timesBest of the Best '22 Best of Award '22winner 15 times

Reviews for Clera Windows + Doors

Average customer rating:
9.2 10 (3229 reviews)

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Private User
Private User
Private User reviews Hamilton, ON
1/10

window

So far, So good. The window does not leak, so I really like the window, especially the type of window I chose, as it opens from both sides.

Approximate cost of services:
$2,087.00
1 of 1 people found this review helpful.
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Company Response

Dear reviewer,

Thank you for your feedback. However, we are very disappointed to see a 1-star review especially when your issue has been resolved to your satisfaction. You also stated that you are really happy with your window and the style that you chose. We would love to discuss your issue further but our head office and our Hamilton branch are unable to contact you as you have not provided your name in your review. Also, our Hamilton rep informed us that he has no idea who you are. I would like to speak with you, please reach out to me Rita at 905-738-1870 x240 or email rita@clerawindows.com

Looking forward to speaking with you,

Thank you,

Rita.

Private User
Private User
Private User reviews Bolton, ON
10/10

windows and doors

Dennis came in the first time, he was so easy to talk to and was not pushy he gave us great ideas, I got my garden door!!! which I was told by 2 other companies couldn't be done. The crew were outstanding, very friendly and worked so hard that was the first half of the house. The second time Dennis came in and it was wonderful dealing with him again. The crew were friendly and worked hard. The last time it was a new front door and the last window. Who did we call...Dennis! The two men that came were outstanding. My house is the best looking one on the street!!! Thank You All!!

Approximate cost of services:
$1,000,000.00
0 of 1 people found this review helpful.
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Company Response

Hello Private User,

Thank you for your heartwarming compliments and your loyalty to Clera Windows and doors. We are delighted to see that once again everything from the initial sales appointment to installation and beyond went seamlessly. We're also so pleased to hear your satisfaction with your new windows and doors and that you have the best looking home on your street.

Thank you again for this amazing 10-star review and for continuing to choose us throughout the years!

Enjoy the best looking windows and doors in the neighborhood!

Private User
Private User
Private User reviews Oakville, ON
10/10

Front door and windows

I had great service with Clera windows and Im really pleased with the quality of the doors and windows. Greg kept me updated on product arrival and installation timing and Trevor and his crew did a great job on the instal. I would recommend Clera.

Approximate cost of services:
$20,000.00
0 of 1 people found this review helpful.
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Company Response

Dear Clera Customer,

It's great to see that your visit with us earned a 10-star rating! It's also great to know that it's an experience you would recommend to others as well. Oh behalf of the Clera team, we thank you for allowing us to earn your business. We are very happy to hear that you are very pleased with your new door and windows, also with the service that Greg, Trevor and his crew provided you with. We will be sharing your feedback amongst our team.

Thank you again, and enjoy your new front door and windows!

sam.dance
sam.dance
0 reviews Toronto, ON
10/10

Windows

I had 7 windows installed, by Clera Windows and Doors, I had a minor issue, with one window. One phone call and had a quick response. Issue was fixed within two days, I highly recommend this company for good service.

Sam

Approximate cost of services:
$7,500.00
0 of 1 people found this review helpful.
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Company Response

Hello Sam,

Thank you for your wonderful review, it was a pleasure to assist you! At Clera, our goal is to provide our customers with an extremely positive experience, and we're delighted we met that goal with you. Thank you so much for your kind words and strong recommendation. We'd be glad to serve you again in the future.

Best wishes,
Rita

Private User
Private User
Private User reviews , ON
8/10

Many new windows and all new doors

Gary and Rob got the jobs lined up to replace all of our outside doors and many windows at our ranch home in Cottam. The workmanship was very good and we are very happy with the results. They are scheduled to replace the rest of our windows this year.
We were very satisfied with their work, and would recommend them to anyone. Prices very reasonable and timetable for the job right on time. Thank you.

Approximate cost of services:
$16,000.00
0 of 1 people found this review helpful.
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Company Response

Hello Clera Customer,

Thank you for your wonderful review, your kind words are most appreciated! We certainly do our best to meet all our customers needs in a timely and professional manner. We are very happy to hear that you are very satisfied with your new windows and doors and with the service that Gary and Rod provided you with. We will make sure to let them know of your kind words and your recommendation.

Thank you for trusting Clera Windows and Doors for your windows and doors project!

Enjoy your new Clera look!

mcifani
mcifani
0 reviews Vaughan, ON
10/10

Window installations - 4 windows

Ordered from Clera in the past Very satisfied then
New windows delivered & installed on time
Excellent work

Approximate cost of services:
$5,000.00
0 of 1 people found this review helpful.
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Company Response

Hi Mcifani,

Loyalty is the backbone of every successful business. Without loyal customers like you, we wouldn't still be in business today after 43 years in manufacturing windows. We are honored to be able to serve you again and we're thrilled to hear that you are very pleased with the excellent work that you were provided.

We thank you for your 10-stars and for all your support!

Enjoy your new windows!

Private User
Private User
Private User reviews Mississauga, ON
10/10

Window Replacement

Both windows and installation a complete success. Timely, professional, good followup and great warranty on both product and installation.

Approximate cost of services:
$6,200.00
0 of 1 people found this review helpful.
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Company Response

Dear Clera Customer,
Thank you so much for taking the time to share your thoughtful review with us. It means so much to the Clera team when our customers share their experiences. We're glad we were able to meet all your expectations!
We hope to have the pleasure of doing business with you for many years to come.

All the best!

Dave
Dave
1 review Toronto, ON
8/10

Issues with our door

We had an issue with the internal blinds in our door and, while it took a long time, mostly I suppose because of the supply chain issues and the pandemic, we got our door replaced. So all was good. However, about six months later the blind broke again and I thought I was in for a long wait and a potential fight over this. However, Rita stuck with us and actually came up with the solution, which, in the end, was quite simple. Thanks Rita!

Approximate cost of services:
$150.00
0 of 1 people found this review helpful.
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Company Response

Thank you Dave for reaching out to me regarding your door issue and allowing me to resolve the problem. It was a pleasure to serve you and I'm very happy that your door works perfectly now. We appreciate your great feedback and your business and look forward to serving you again. Please let me know if I can help with anything further.

Best wishes,
Rita

Bonnie
Bonnie
3 reviews Mississauga, ON
9/10

Bay window and 5ft slider

The installation was done on time and they were good with all the cleanup. My window and door are exactly what I wanted.

Approximate cost of services:
$6,800.00
0 of 1 people found this review helpful.
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Company Response

Hello Bonnie,

Huge thanks for choosing Clera Windows and Doors among the huge market of competition. We are very happy that you are pleased with your window and door project and that your received exactly what you wanted. It was a pleasure to serve you and we look forward to serving you again.

All the best!

Private User
Private User
Private User reviews Stirling, ON
10/10

New Windows

Very easy company to deal with. Communication was on point and so was the service starting with Hans doing the sales, the install guys did a great job and were very friendly and I was called by the receptionist at the office a number of times to keep me up to date and to check on how everything went.
Zero complaints guys, thank you again.

Approximate cost of services:
$9,000.00
0 of 1 people found this review helpful.
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Company Response

Hello Clera Valued Customer,

Thank you for choosing Clera for your window replacement needs and for providing us with this 10-star review!. We appreciate your kind words recognizing Hans and the installation crew. Your satisfaction is very important to us, and it's wonderful to see your experience was amazing with zero complaints. We are passionate about our business and strive to provide all our customers with the best service possible.

We truly appreciate your support and can't wait for the opportunity to serve you again.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Clera Windows + Doors

Clera Windows + Doors by FM Industries has been manufacturing and installing windows and doors throughout all of Ontario since 1978. They add beauty and value to nearly 1000 homes every month and can easily service the entire province via one of their 37 sales and installation offices.

Clera Windows + Doors has been recognized as one of Canada’s Best 50 Privately Managed Companies and the City of Vaughan’s Company of the Year. Clera was recently awarded the Houzz service award for 2014 and is a proud recipient of the Homestars Best Award for 2012 and 2013. Add to these achievements a stellar A+ Better Business Bureau rating and you’ll understand why Clera Windows + Doors is the best choice for new windows and doors for your home.

We manufacture. We install. You save.

Toronto, East York, Stratford, Goderich, Oshawa, Essex County, Pembroke, Ottawa East, Ottawa West, Kitchener, Orangeville, Welland, Barrie, Newmarket, Peterborough, Belleville, Cobourg, Kingston, Brantford, Guelph, Oakville, Mississauga, Kanata, Brockville, Woodstock, London, Cornwall, Burlington, Hamilton

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
windows and doors, vinyl windows, replacement windows, new windows, casement windows, double hung windows, awning windows, slider windows, fixed windows, replacement windows and doors, new windows and doors,
SERVICES
windows and doors installation, replacement windows installation, new windows installation, brick to brick installation, retrofit installation, custom windows installation, custom colour windows and doors installation
BRANDS
Clera Windows & doors,
STYLES
Casement windows, Fixed Windows, Awning Windows, Double Hung, Single Hung, Double Slider, single slider, bay window, bow window, shaped windows, custom windows, Entry door, Patio Door, Garden Doors, Single Door, Double Door, Sidelites, Transoms, Side Doors, Back doors
SPECIALITIES
Windows and doors installation, selling direct to consumers, no middleman, no hassle, straight talk, honest approach
WEBSITE
http://www.clerawindows.com/
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
125
RETURN POLICY
None
PAYMENT METHOD
Cheques, Visa, Mastercard, Financing upon approval
MEMBERSHIPS
CSA, IGMAC, ENERGY STAR, BBB, SAWDAC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Non Prorated Lifetime Warranty.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.