Clera Windows + Doors

Windows & Doors Installation & Service
Vaughan ON L4K 5V5
Write a Review
Write a Review

Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

90%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Clera Windows + Doors

Average customer rating:
9.2 10 (3478 reviews)

Sort by

jacqueline in Toronto
jacqueline in Toronto
2 reviews Toronto, ON
10/10

Basement Windows

This is the second time we have used Clera. This time, they replaced 5 large windows in our basement. Great explanation provided at time of quote and measuring regarding the best type/way to replace the old windows. Windows were manufactured within predicted timeframe. Installers were good communicators, skilled, and left all areas tidy.
Thank you!!!

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Hello Jacqueline,

Thank you for choosing us again, we appreciate your repeat purchases and your 10-star feedback! We are so happy to hear that everyone involved in your project provided you with an organized and professional experience. The team would appreciate your comments immensely. Enjoy your new basement windows.
Wishing you all the best!

Jim from Welland
Jim from Welland
2 reviews Pelham, ON
10/10

Second time using Clera

This is the second time we have used Clera. James came to give me a price and was super friendly with my two dogs who were jumping all over him.
Install date was longer than I thought it would be, but we were kept in the loop of when the window was being made and delivered.

Install was quick and easy, David cleaned the garden and took extra time to make sure nothing could hurt my dogs feet.

Approximate cost of services:
$1,100.00
Was this review helpful? Yes No
Company Response

Hello Jim,

On behalf of the Clera Windows and Doors team, especially James and David, we wanted to say, "thanks for choosing us once again". Loyalty is the backbone of every successful business. Without loyal customers like you we wouldn't still be in business today. We are so glad the Clera team met and exceeded all your expectations once again. Enjoy your new upgrades! We thank you for your business, and your loyalty to our company.
All the best!

Kim & Terry Bush in Ajax
Kim & Terry Bush in Ajax
2 reviews Ajax, ON
10/10

Beautiful windows & Excellent Service

We hired Clera windows in 2022 and I actually forgot to leave them a 5 star review until todaybecause Im calling them back to do some more! Excellent service, beautiful perfect product! Thanks

Approximate cost of services:
$12,000.00
Was this review helpful?
Company Response

Good Day Kim & Terry,

We thank you so much for taking the time to leave this excellent 10-star review!. It's never to late to express your satisfaction. We are delighted to read that the excellent service and our top quality products have encouraged you to choose us once again. We thank you for trust and confidence and sincerely appreciate your loyalty to our business.

Best wishes!

Mike from Welland
Mike from Welland
3 reviews Welland, ON
2/10

Complete house windows

Did entire house with new windows, longer then expected wait for the windows which seems to be the norm these days. Installation had plenty of issues, very poorly and Improperly done flashing, ripped screens. Some issues where corrected but not all. Will have to re-screen a window myself as the factory cannot seem too?
Very disappointed overall and would not recommend at this point.

Approximate cost of services:
$15,000.00
Was this review helpful? Yes No
Company Response

Hi Mike,

We thank you for your feedback, we are sorry to see that your experience was a 2-star worthy. We have contacted your local branch manager to reach out to you and address all your outstanding issues. We thank you again for bring this to our attention and we sincerely appreciate your patience with your local branch manager as he works to resolve your issues. We are confident your next experience with us will be up to the high standard that you have come to expect from Clera.

Angela in Toronto
Angela in Toronto
0 reviews Ajax, ON
10/10

Clera Durham

Excellent customer service from Mike in sales, Erin at the office and installers Jeremy and Jon. Good pricing and I was able to get incentives. They even removed my shutters and re installed post. No other window company I contacted would do that! I am very happy with my new windows and patio door.

AJ.

Ajax, Ontario

Approximate cost of services:
$10,000.00
Was this review helpful? Yes No
Company Response

Dear Angela,
We thank you for your comments and your 10-stars! We are thrilled that your experience with our sales consultant Mike, with Erin at the office and with the installation team, Jeremy and Jon was a very positive one. It is also good to hear that the team went beyond the call of duty by removing and re-installing your window shutters. As you said, no other company would do that. And of course, a GOOD PRICE is also a great advantage. We are confident you will enjoy your new Clera windows for many more years to come.
We thank you for your business and wish you well!

Private User
Private User
Private User reviews Avonmore, ON
10/10

Window Replacement

My home is around 100 years old and all the windows needed to be replaced. The people that work with Clera Windows were very family oriented, answered all my questions and treated me with respect. Although my home is old and not very level, they were able to replace the windows and make my home look great. Thank you to the Clera Window and Door located in Cornwall, Ontario.

Approximate cost of services:
$9,000.00
Was this review helpful?
Company Response

Dear Clera Customer,

Thank you so much for taking the time to share your 10-star experience with us! Renovating a 100-year old home certainly comes with some unique challenges. We are pleased to hear that our Cornwall Clera team was able to provide the right solution for you and that the Clera products helped to fulfil your needs.
Once again we thank you for your business and your kind words!

All the best to you!

Private User
Private User
Private User reviews Burlington, ON
10/10

Windor and Door Project

Greg, Trevor and the team did a great job! We are very happy with the doors and windows they installed for us.

Approximate cost of services:
$13,000.00
Was this review helpful?
Company Response

Hello Clera Valued Customer,

We are so glad to hear that you are happy with the products and services provided by Greg, Trevor and his installation team. We thank you for your business and the 10-feedback.

Enjoy your new windows and doors!

Wishing you all the best!

Lonnie H.
Lonnie H.
0 reviews Kemptville, ON
8/10

Great Service

We had really old windows and was time for an upgrade. Our windows were the original from 30+ years ago.

Clera gave us a great price and the work was very efficient. When the work was completed they made sure everything was clean and that we were satisfied with everything!! With a great warranty and great price we would recommend this company.

Approximate cost of services:
$26,000.00
Was this review helpful?
Company Response

Dear Lonnie,

We are incredibly grateful that you took the time to leave us this great review. We appreciate your kind words and happy to hear that you are satisfied with everything especially with the price and service provided by our team of professionals. We dearly appreciate your recommendation and business and hope to work with you again in the future.

All the very best!

Private User
Private User
Private User reviews Cambridge, ON
10/10

Window replacements

Very good product and friendly installation crew. Will absolutely use for future window and door needs. Highly recommended.

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Hello Private User

Thank you for your recent purchase!. We are honoured to have gained you as our customer and very glad to hear that you found our products to be very good and our installation team assigned to your project to be very friendly. We appreciate your business and recommendation and can't wait for the opportunity to serve you again.

All the best to you!

marc
marc
0 reviews Kingston, ON
9/10

2 sliders

Windows look good. No leaks yet but we're expecting heavy rain tomorrow so I'll know better after that.

Approximate cost of services:
$2,500.00
Was this review helpful?
Company Response

Hello Marc,

Thank you for choosing Clera Windows and Doors for your window purchase. We are glad to hear that your new windows look good. Thank you again for your business, and we look forward to assisting you on all your future window and door replacement needs.
Best wishes!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Clera Windows + Doors

Clera Windows + Doors by FM Industries has been manufacturing and installing windows and doors throughout all of Ontario since 1978. They add beauty and value to nearly 1000 homes every month and can easily service the entire province via one of their 37 sales and installation offices.

Clera Windows + Doors has been recognized as one of Canada’s Best 50 Privately Managed Companies and the City of Vaughan’s Company of the Year. Clera was recently awarded the Houzz service award for 2014 and is a proud recipient of the Homestars Best Award for 2012 and 2013. Add to these achievements a stellar A+ Better Business Bureau rating and you’ll understand why Clera Windows + Doors is the best choice for new windows and doors for your home.

We manufacture. We install. You save.

Toronto, East York, Stratford, Goderich, Oshawa, Essex County, Pembroke, Ottawa East, Ottawa West, Kitchener, Orangeville, Welland, Barrie, Newmarket, Peterborough, Belleville, Cobourg, Kingston, Brantford, Guelph, Oakville, Mississauga, Kanata, Brockville, Woodstock, London, Cornwall, Burlington, Hamilton

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
windows and doors, vinyl windows, replacement windows, new windows, casement windows, double hung windows, awning windows, slider windows, fixed windows, replacement windows and doors, new windows and doors,
SERVICES
windows and doors installation, replacement windows installation, new windows installation, brick to brick installation, retrofit installation, custom windows installation, custom colour windows and doors installation
BRANDS
Clera Windows & doors,
STYLES
Casement windows, Fixed Windows, Awning Windows, Double Hung, Single Hung, Double Slider, single slider, bay window, bow window, shaped windows, custom windows, Entry door, Patio Door, Garden Doors, Single Door, Double Door, Sidelites, Transoms, Side Doors, Back doors
SPECIALITIES
Windows and doors installation, selling direct to consumers, no middleman, no hassle, straight talk, honest approach
WEBSITE
http://www.clerawindows.com/
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
125
RETURN POLICY
None
PAYMENT METHOD
Cheques, Visa, Mastercard, Financing upon approval
MEMBERSHIPS
CSA, IGMAC, ENERGY STAR, BBB, SAWDAC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Non Prorated Lifetime Warranty.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.