Clera Windows + Doors

Windows & Doors Installation & Service
31 Pennsylvania Ave. Vaughan ON L4K 5V5
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Reviews for Clera Windows + Doors

Average customer rating:
9.4 10 (2533 reviews)

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SW in Scarborough
SW in Scarborough
7 reviews Toronto, ON
8/10

Front Door, Transom, and Sidelights Replacement

We are happy with the quality of our door, transom, and sidelights. The colour is beautiful and came out very nice. Alex and his team were very professional and did an excellent installation. They started and finished on time the day of install, we're courteous and polite and cleaned up any mess at the end.

Want to give credit to our sales rep. Muneeb for recommending the taller 95" door and multi point locking system as it is impressive and really makes the entrance look grand. We never would of thought of doing this on our own.

2 issues I need to mention. After finalizing our glass choice for the transom and sidelights (we selected a designer glass called "superline") was told few weeks later we could not have that particular glass because Clera could not manufacture glass sidelights in 95" size. We could only have sandblasted glass in 95". We are a bit disappointed. Second issue is we were told our door would be ready in 6-8 weeks, it ended up taking 16 weeks to be delivered.

Overall I would recommend Clera Windows. They make quality windows and doors, just be aware it may take longer to get them to you.

1 of 13 people found this review helpful.
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Company Response

Good Day SW,
Thank you so much for taking the time to write such an extensive review. We are delighted that you are very happy with your purchase and with the installation crew. Providing excellent customer service is one of the cornerstones of our company. You mentioned that you were disappointed with your delivery date. Please accept my apologies for any inconvenience this might have caused you. A change of a delivery date can be due to various reasons like extended holidays, unexpected delays in production or severe weather.In your case it was because due to the selection for the transom glass. When changes are made to an order it has to be placed on hold status until the proper information is received.

Once again, thank you for your business and kind words,
We look forward to assisting you again in the near future.
Rita,
Customer Service Dept.

Claudiu in London
Claudiu in London
1 review Windsor, ON
10/10

Garage Side Door Replacement

New garage door replacement required....Contacted Gary, Clera representative in Windsor, he is an outstanding person, very knowledgeable and always willing to help with any questions pertaining their quality products and remarkable service. I have met Gary and his local team Scott and Rob a while back when they replaced 18 windows 2 doors. Great job then too.
New garage door was replaced in due time, Scott did an amazing job as always in and out in a few hours. Great wormanship and good communication as well.
Highly recommended! Keep up the good work

0 of 2 people found this review helpful.
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Company Response

Claudiu, We are so pleased that you've a positive experience with Clera. We strive to exceed our customers expectations on every installation and we're happy that we succeeded with you, as well. Enjoy your new Clera products!

Alan G.
Alan G.
0 reviews Ottawa, ON
10/10

Front Door

They came to measure and then supplied and installed a front door at my client's place.

0 of 2 people found this review helpful.
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Company Response

Alan, You're going to love your new Clera products. Great investment in your home!

Allie V.
Allie V.
0 reviews Port Hope, ON
8/10

Rock Front Install

We had three quotes completed for our kitchen window, bathroom window, and front door. Alan of Clera Windows Doors was by far the most knowledgeable out of the three people we spoke with. He worked with our schedule, and thoroughly explained the entire process; from the materials used to manufacture the product to the install. We had Chase do a phenomenal install, which was difficult due to the rocks covering the front of our house. The only downfall was the time-line. We signed an agreement with Alan in September 2019; our product was not installed until February 2020. Overall, we had a great experience working with Clera Windows Doors.

0 of 2 people found this review helpful.
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Company Response

You're going to love your new window and door from Clera, Allie. Great investment in your home. Thank you, for choosing Clera!

rwleslie
rwleslie
0 reviews Cobourg, ON
10/10

Windows -kitchen, living room, family room, sewing room and bathroom

Allen - sales representative was amazing, and informed us of all the details of the services and looked after all the setting up of the installation. Allen also helped us in choosing the windows best suited for our house.
Chase and Mark installed the windows and did a great job. They were courteous and respectful... They also are very efficient in their work.
We were very pleased with dealing with Clera Windows.

0 of 2 people found this review helpful.
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Company Response

We do our very best to overachieve, Leslie It's so nice to know that we did this on your home! You'll be very happy with your purchase from Clera for many years.

jmarieegan
jmarieegan
1 review Guelph, ON
8/10

Living room dining room and kitchen windows

The work was satisfactory the team were great guys and left things clean and were respectful

0 of 2 people found this review helpful.
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Company Response

You're going to love your new Clera products, Marie. Great investment in your home!

Veronica C.
Veronica C.
0 reviews Toronto, ON
10/10

Bay Window Replacement

Clera was exceptional from beginning to end. The window is beautiful and it really has made such a difference in our home. Everyone that we dealt with at Clera was professional, knowledgeable, and helpful. We will use Clera again to replace our remaining windows.

0 of 3 people found this review helpful.
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Company Response

Thank you for the lovely review, Veronica. We do our very best to treat every customers home as if it were our own. Thanks for the kind words!

donnazuidema
donnazuidema
0 reviews Penetanguishene, ON
10/10

New Front Door and sidelight

Removal and installation went without any issues .... guys who did installation friendly and cleaned up after... right from Les selling me the door thru installation wonderful... fantastic workmanship and the door looks amazing

0 of 3 people found this review helpful.
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Company Response

Thank you, Donna, for your business. We truly appreciate that you have taking the time to write such a beautiful review for us!

nancy.macminn
nancy.macminn
0 reviews Innisfil, ON
10/10

New Windows

The installers were very neat and tidy. Came in removed and installed all the windows in about 7 hours. The Next day they caulked the outside and put up the trim. They clean up all the mess as they went along.

0 of 4 people found this review helpful.
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Company Response

We are so pleased that you're happy with our products and installation, Nancy. We truly appreciate your kind words!

Fabicham
Fabicham
0 reviews Orangeville, ON
10/10

Windows

Great quality product and friendly, reliable installers. From sales to service, everything was top notch.

0 of 4 people found this review helpful.
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Company Response

One of our favourite things is to start our day with a lovely HomeStars review, Fabicham. Thanks so much for yours!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Clera Windows + Doors

Clera Windows + Doors by FM Industries has been manufacturing and installing windows and doors throughout all of Ontario since 1978. They add beauty and value to nearly 1000 homes every month and can easily service the entire province via one of their 37 sales and installation offices.

Clera Windows + Doors has been recognized as one of Canada’s Best 50 Privately Managed Companies and the City of Vaughan’s Company of the Year. Clera was recently awarded the Houzz service award for 2014 and is a proud recipient of the Homestars Best Award for 2012 and 2013. Add to these achievements a stellar A+ Better Business Bureau rating and you’ll understand why Clera Windows + Doors is the best choice for new windows and doors for your home.

We manufacture. We install. You save.

Toronto, East York, Stratford, Goderich, Oshawa, Essex County, Pembroke, Ottawa East, Ottawa West, Kitchener, Orangeville, Welland, Barrie, Newmarket, Peterborough, Belleville, Cobourg, Kingston, Brantford, Guelph, Oakville, Mississauga, Kanata, Brockville, Woodstock, London, Cornwall, Burlington, Hamilton

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
windows and doors, vinyl windows, replacement windows, new windows, casement windows, double hung windows, awning windows, slider windows, fixed windows, replacement windows and doors, new windows and doors,
SERVICES
windows and doors installation, replacement windows installation, new windows installation, brick to brick installation, retrofit installation, custom windows installation, custom colour windows and doors installation
BRANDS
Clera Windows & doors,
STYLES
Casement windows, Fixed Windows, Awning Windows, Double Hung, Single Hung, Double Slider, single slider, bay window, bow window, shaped windows, custom windows, Entry door, Patio Door, Garden Doors, Single Door, Double Door, Sidelites, Transoms, Side Doors, Back doors
SPECIALITIES
Windows and doors installation, selling direct to consumers, no middleman, no hassle, straight talk, honest approach
WEBSITE
http://www.clerawindows.com/
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
125
RETURN POLICY
None
PAYMENT METHOD
Cheques, Visa, Mastercard, Financing upon approval
MEMBERSHIPS
CSA, IGMAC, ENERGY STAR, BBB, SAWDAC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Non Prorated Lifetime Warranty.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.