Spoke to Jerry Everything will be fixed he paid for a new door and will install it as well as replace the damaged screens. He has went above and beyond to fix the issues. Write it off as a bad day.
They got spray foam all over the windows and scratched them trying to get it off didn't install the screens all the way. When they came back they didn't even clean them all off. I don't think anyone checked the work they did or didn't care.. spray foam on the middle of a brand new door out side and inside.. They started installing the basement door backwards with the hinges on the outside.. you can see light in a few spots. I'm not impressed with the work and will not be using them for anymore of my properties..
- Approximate cost of services:
- $6,250.00
- Company Response
Good Day Foster Properties,
Your installer(Jerry) advised me that all of your issues were dealt with and you are happy with the outcome. Customer satisfaction is always our number one priority. We appreciate your 8 star review.Firstly, I want to thank you for bringing this issue to our attention. We understand your disappointment and apologize for any inconvenience that this may have caused you.it's important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue. We take our reputation very seriously and go the extra mile to make things better for our customers. My name is Rita and I can be reached @ 905-738-1870 x 240. Also, please feel free to call Jerry @ 613- 246-4245.