Clera Windows + Doors

I had Clera install two sets of windows in my house. The one window was not what I had expected as we are preparing our home for our aging years. I contacted Clera and explained why this window was not appropriate from a cleaning point of view. I told them that I was prepared to pay for the difference in cost. They told me that they would place this as a rush job, replace the window and install the window at no additional cost. The new window is perfect and is exactly what I wanted. I will be able to easily clean this window in my house without a ladder, which is exactly what I was looking for. My husband and I were both pleased with how they handled this situation. Thanks Ron Keay!