ELTE, specifically Betty Dias and Judith Lindo, provided exceptional customer service. We purchased multiple items from ELTE including a coffee table, dining room chairs, cadenza, office chair, desk and lounger. Ms. Dias was responsive and very helpful in the initial stages and following delivery. Upon delivery we noticed damage to some pieces and ELTE's customer service team, specifically Ms. Lindo, contacted us immediately and arranged to have the pieces replaced.
We are incredibly satisfied with the pieces we purchased and the service we received, we look forward to purchasing items for our new condo from ELTE.
My only complaint is there is no volume discount and only a discount provided to interior designers. Other than that ELTE has an amazing selection and great customer service.
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