Drain Works Plumbing

I found Drainworks' response time unbeatable (on sight within 1.5 hours of my call). I was very impressed with the straightforward discussion with the site supervisor, Armando, who presented me with several options and the potential risks/benefits of each. His crew worked in a professional manner and throughly cleaned the worksite prior to leaving.

Armando was at our home within two hours of our call. His team was working the next morning. They were very prompt and polite. They did the work quickly but neatly, piling dirt only on tarpaulins in one spot. They opened a hole as small as they could, leaving my driveway mostly intact. They were done much sooner than I expected and left the site spotless. Armando was very patient explaining the work and the options available to me. This is the kind of help you want when your drains back up. I'm a very satisfied customer.

We were delighted with the work done by Mike, Eric and the others. They were professional, obviously proud of their high quality workmanship and made the inevitable mess of having a basement dug up as easy as possible for us to live with. I liked the way Mike explained every step and let us know in advance what the costs would be. I was also very pleased with how they cleaned up at the end. We felt well looked after by Drainworks.

I was impressed. The team of Mike and Eric arrived quickly, and guided me through the problem. They were patient, and explained everything quite thoroughly. Mike explained the options available. There was no pressure whatsoever, and for that I was grateful.
The work done was professional and efficient.
Simply put, if you're in the Beaches, DrainWorks is the way to go. I highly recommend them. Mike and Eric know the meaning of customer service.

Thanks to Armando. Fast response - it took only half hour to arrive after call. Clear work - fixed all problems, tested system, gave advices, explained everything in details.

We cant thank Mike and Eric and the rest of the crew that repaired our drain problem.They explained everything thoroughly to us.The workmanship was exceptional and everything was left very clean. Thanks for having such competent staff.
Ken

Jeremy came to our house within a couple of hours of my call. His workmanship was top-notch as was his professional attitude. I am very satisfied with the service, though the price is a tad on the high side

George

Mike, Jeremy and the rest of the Drainworks team made the process as painless as possible. They were trustworthy, polite, understanding and explained the work. There was no overselling and no pressure. The recommendations on problem resolution were practical and appropriate.

We noticed our floor drain backing up, and I decided to call in professionals. Jeremy from Drainworks came out, did a camera inspection, located where the blockage was, and organized for the old breather and trap to be removed. He suspected tree roots were the cause, and indeed they were. Drainworks did a neat job, a thorough job, and also got all the paperwork in order for me to get a rebate from the city since the tree was on city property. There was no drama with Drainworks, which was great, and I can't thank Jeremy enough for his dedication to getting this problem fixed properly and permanently.

After making several of our own attempts to unclog our sink drain, we consulted the yellow pages and were impressed with Drainworks ad. That evening Jeremy, one of their technicians, arrived and snaked the drain 20-25 ft and we finally had our drain cleared. We were impressed with Drainworks very professional, thorough and courteouse service. Thank you again.