Drain Rescue Plumbers

Drain Services
Toronto ON M9C
Write a Review
Write a Review


HomeStars
Drain Services
Drain Rescue Plumbers
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

85%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Drain Rescue Plumbers

Average customer rating:
8.9 10 (766 reviews)

Sort by

Matt Hunt in Ajax
Matt Hunt in Ajax
1 review Ajax, ON
10/10

Clogged Toilet

Having two small children in the house wonders never cease to amaze me. When the upstairs toilet became clogged my first thought was the kids flushed something down it. I tried to plunge it myself but that just didn’t seem to work so I went online and typed in plumbers and found Drain Rescue. The lady that I spoke to asked me a few questions and the one that caught my attention was if I had another toilet in the house. She wanted to make sure that we had access to one having small kids in the house. Then she booked an appointment for a plumber to come to my home. The plumber removed the toilet and the ball that my son had flushed down the toilet. He replaced my toilet and cleaned the work area after himself. He even had patience with my son and all the questions he was asking.
Thank you and great job. Emmy and Matt

Approximate cost of services:
$325.00
Was this review helpful?
Company Response

Matt, thank you for your great review. It's rewarding knowing our customers are completely happy with the work that our plumbers have done for them. We look forward to servicing all your drain and plumbing needs in the future. Thank you for making Drain Rescue your drain and plumbing company.

Evis Mark in Etobicoke
Evis Mark in Etobicoke
1 review Etobicoke, ON
10/10

Kitchen Faucet

After installing a new kitchen counter I wanted the new faucet installed. I called Drain Rescue Plumbers to come and give me a quote. A plumber by the name of Gord came to my home. The first question he had asked me when I told him I had installed a new counter top was when I had it installed. When I had told him that it was installed today, he advised me that it should sit for 48 hours before installing the new faucet in. He explained to me that it needed to sit that long in order not to shift. He then called his office and arranged another appointment to come to my home when it was convenient for me. Thanks to Drain Rescue my new counter was not damaged and saved me a lot of money.

Approximate cost of services:
$275.00
Was this review helpful?
Company Response

Thanks Evis, we wanted to thank you for taking the time to share your experience with our company. It is rewarding to us knowing our customers are completely satisfied with the work that was done. We look forward to servicing all your drain and plumbing needs in the future. Thank you for making Drain Rescue your drain and plumbing company.

Robert White in Scarborough
Robert White in Scarborough
1 review Scarborough, ON
8/10

Sewer Line replacement and Weeping Tile/Waterproofing

Very fast, professional and experienced team from the people working on the house all the way to head office. This was a big item for a small house and the work was carried out promptly with a minimum of discomfort. At the end of the work, the clean-up was so professional that it looked better than before the construction began. I would highly recommend this company. They may not be the lowest in price, but they guarantee results, are polite, respectful and friendly, and they show up on time ready to work. Clearly, they represent the professionl's professional.

Approximate cost of services:
$30,000.00
Was this review helpful?
Company Response

Thank you for your review Robert. We will be sure to pass on to the office staff and crew of your praise for them. It was our pleasure to service your drain needs.

David in East york
David in East york
1 review EAST YORK, ON
10/10

Sewer back up; replacement of main sewer line and replacment of lead water line

We discovered a small sewer back up in the basement.

We called around for various quotes and some people attended and others did not. Dwyane was at our house within an hour of our call and completely inspected the line and conducted locates to show me where all the root penentration was. He was very helpful in explaining the various options and giving his own reasoned recommendations.

Within a day or two, Dwayne had a crew on site who worked diligently for 2 1/2 days and removed the old sewer line and lead water pipe and installed new lines with 25 year warranties. The work consisted of having to hand dig two 11 foot holes into the ground and tunnel underneath the landscaping.

At the completion of the project, the crew cleaned up both the inside of my basement and the garden to the state that it was in before the work.

Drain Rescue did the job they said that they would do, at the price they quoted and on time. I would recommend Dwayne and his crew to anyone.

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Thanks David for the great review. We will be sure to let Dwayne and his crew know of your praise. It was our pleasure to service your drain needs.

Carol in North york
Carol in North york
1 review North York, ON
10/10

Leaking Pipe

I was in a pinch as I was moving a found a leak in a pipe in my basement. I called Drain Rescue and Explained the situation to their customer service. As I had a set time I needed to be out of the house they booked an appointment for me. Terry came to my home fixed the problem with time to spare for me to be out of the house. Great job. Carol

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Thank you for your kind words Carol. We will be sure to pass on your praise to Terry. It was our pleasure to service your plumbing needs.

Gabriella Roberts in Mississauga
Gabriella Roberts in Mississauga
1 review Mississauga, ON
10/10

Basement drain was overflowing

I had Drain Rescue come out because my basement was overflowing. They sent out Dwayne. He was very knowledgeable and helpful. He came out quickly and got right to work. He found tree roots in our drain. We ended up doing an excavation and replacing the whole drain line. Dwayne had a crew out bright and early the next day to get started on the job. Both Dwayne and the crew were unbelievable! I really felt like they would have treated their own home with such respect.

Approximate cost of services:
$4,800.00
Was this review helpful?
Company Response

Thank you for your kinds words. We will make sure that Dwayne knows of your praise for both him and our company.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain Rescue Plumbers

Drain Rescue is a privately owned residential and commercial plumbing company. The company was founded in 1997 and has enjoyed a steady rate of expansion, achieving a commanding presence within the service industry. Drain Rescue provides the highest quality of plumbing service and installation. Our industry-certified licensed plumbers, drain technicians …

CATEGORIES
Drain Services
PRODUCTS
Plumbing Experts and Drain Technicians on-hand and ready to diagnose your residential or commercial plumbing and drainage issues.
SERVICES
Drain Rescue
BRANDS
The need for clean water and proper collection and transport of waste materials.
STYLES
EMERGENCY RESPONSE SERVICE FOR RESIDENTIAL AND COMMERCIAL ENTITIES.
SPECIALITIES
All Plumbing Aspect and Drain Specialization.
WEBSITE
http://www.drainrescueplumbers.com
YEAR ESTABLISHED
1997
NUMBER OF EMPLOYEES
35
RETURN POLICY
All of our work comes with a written guarantee.
PAYMENT METHOD
All major credit cards, cash and cheque.
LICENSES
Master Plumber Toronto (P17922); Master Plumber Hamilton (08 275351 MA); Master Plumber Mississauga
MEMBERSHIPS
Yes
LIABILITY INSURANCE
Yes
DIPLOMAS
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Yes
BONDED
Yes
PROJECT RATE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
We have a guaranteed warranty of 25 years on any underground installation or repair.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.