Door Doctor Inc

Garage Doors & Hardware
2600 John St, Unit 128 Markham ON L3R 3W3
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90%

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Reviews by rating (past 12 months)

Reviews for Door Doctor Inc

Average customer rating:
9 10 (30 reviews)

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Sumit in Woodbridge
Sumit in Woodbridge
4 reviews Vaughan, ON
9/10

Install Garage Door Opener

I called at 10AM at by 1PM I had someone available ready for the install. They are quick, clean and professional. The installer cleaned up after himself. All the boxes which came with the garage door opener we neatly set aside. The installer advised me the job would take approximately 2 to 2.5 hrs, he finished within the communicated time.

Price was a little on the higher side, but for quick service I guess you dont have much of a choice.

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Larry G.
Larry G.
11 reviews Markham, ON
10/10

Excellent Company

Was having issues with Garage Door...Called in the AM and the service technician was at my place by noon. Bob was a pleasure to deal with and was very professional. Thanks Again.

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Maria Gracia in Mississauga
Maria Gracia in Mississauga
1 review Mississauga, ON
10/10

I was so impress with the technician that repair my garage door. He was knowledgeable about all of my issues, very fast. Well Done!

Door Doctor gives an excellent service.
The technician are very knowledgeable about there product and very helpful. They work fast and efficient. My garage door was giving me such a headache before...I am so glad door doctor comes and service my door immediately.

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Maria in Markham
Maria in Markham
1 review Markham, ON
9/10

best service tech

most likely we don't wanna spend too much money for our garage door but for sure it is worth it if your service technician knows what they are doing....
Knowledgable crew....door doctor .
thanks for the prompt service.

1 of 1 people found this review helpful.
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Company Response

Thanks Maria, much appreciated. If you can remember the tech. I will pass along your review.
Frank

10/10

Garage Door

A pleasure to work with.Dave there sales rep was very knowledgeable.We placed an the order and the installation was done when promised.There installers where top notch, clean and very organized.

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Company Response

Thank you for the kind words. My staff makes it really easy to offer great service with all the years of expierence they have in the field.

tcafmh from Richmond Hill
tcafmh from Richmond Hill
2 reviews Markham, ON
10/10

repsir broken gear on double garage door

Our door would not open on a Friday night. I called Door Doctor and they sent out Chris on Saturday AM. Unfortunatley he was unable to get it open to do the repair.
On Monday they sent out Dan who was able to fix the door.
The gear was replaced the door adjusted and tested. All working fine.
I have used this company 4 times over the past 25 years and always have been pleased with their service.

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E Jacobs in Thornhill
E Jacobs in Thornhill
13 reviews Vaughan, ON
10/10

Garage door opener

Our garage door would not close. We called Door Doctor at 7:30 AM and got a live person who sent Bob out that very afternoon. Our 10 year old opener was done and the next day Bob returned with a new and very quiet one. They come when they promised, installation and car set up was swift and we are pleased. We also bought our garage door from them after checking various other companies. Great service would definitely recommend

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Peter J from Markham
Peter J from Markham
3 reviews Markham, ON
10/10

Replaced 2 residential overhead garage door springs

It was Christmas Eve 2014. I pulled up onto our driveway and pressed the remote garage door opener. The door opened a few inches and closed. I repeated the action several times until the door refused to open. I entered from the house and into the garage. Tried the wall switch to open the garage door. The door exhibited the same symptoms. There was too much slack in the steel cables on both sides of the door. This was not normal. I released the power door opener's connection to the track and tried to manually lift the door. The door would not move. My spouse's car was now trapped inside the garage. I called 3 companies on Christmas day. The first one was closed until December 29. The second quoted me a price over the phone with the emergency holiday rates and said for that price I could also replace the door. The door was fine and didn't require replacement. He took my number and promised to call back to confirm my address. I waited for two hours and he never called back. The third company was Door Doctor Inc. who's answering service took my call. The lady was pleasant, quoted me an emergency holiday price and said she could have a technician at my house on Christmas day. I was not going to be home and scheduled an 8 am appointment for Boxing day. Mike arrived before 8 am. He was pleasant and knowledgeable. He was able to climb onto the frame of the garage door to get on the other side of my spouse's car to remove and reinstall that end of the horizontal bar carrying the 2 springs without touching the car. I was impressed! It was a 1 man show and I volunteered to help where it appeared he needed help. The replacement of the springs, re-installation of the core parts, new fasteners, and lubrication of the springs and moving parts of the door took 1 hour. My sincere thanks to Mike who was an outstanding representative of how all garage door technicians should conduct themselves. Thank you Mike and Door Doctor Inc. for rescuing us during the most significant holiday of the year. Door Doctor Inc. with Mike is highly recommended without reservation!

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Door Doctor Inc

As a garage door company Door Doctor was founded in 1988 in the Greater Toronto area. Located close to Markham we have since expanded our services to include two additional locations; one in Barrie, serving the Simcoe area, and the other in Oshawa, servicing the Durham area.

Our business specializes in both commercial and residential overhead door sales, installation and full repair services.

We are dedicated to offering the highest quality garage doors while offering exceptional service at affordable prices. We carry all models of high-quality Clopay Doors, as well as electric openers and accessories.

Whether it is a large commercial installation, or a garage door for your house, our service is second to none.

CATEGORIES
Garage Doors & Hardware and Windows & Doors Installation & Service
PRODUCTS
Commercial Roll Up Doors Commercial Entrance Doors Commercial Garage Door Openers Residential Garage Doors Residential Garage Door Openers
SERVICES
Garage Doors Garage Door Openers Garage Door Parts Garage Door Repairs Commercial Overhead Doors & Roll Up Doors Commercial Garage Door Openers Entrance Doors Dock Levelers Garage Door Maintenance & Service
BRANDS
Clopay Doors Liftmaster Garage Door Openers
STYLES
Overhead Garage Doors Carriage Garage Doors Metal Roll Up Garage Doors Metal Entrance Doors Glass & Aluminum Entrance Doors Door 'n' Door Commercial Doors
SPECIALITIES
Garage Door Installation Garage Door Repairs Garage Door Parts
WEBSITE
https://doordoctor.com/en
YEAR ESTABLISHED
1988
NUMBER OF EMPLOYEES
8
RETURN POLICY
Labor warranty on all repairs 30 days, unless otherwise noted. Parts are warranteed 1 year against
PAYMENT METHOD
Cheque, cash, visa or mastercard
MEMBERSHIPS
CDI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$96 + HST
WRITTEN CONTRACT
Yes
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