I asked them for a quote for the install of a garage door, somebody called me up immediately to book an appointment (the next day) for a representative to come by and see exactly what i need. After she showed me the options I booked to have the door installed in less than a week (all the other companies were giving me 2 months). The person showed up for the install the exact hour as discussed. The install (including taking down the existing door, putting up the new door and reinstalling the door opener) took less than 2 hours. I am very impressed of the work done.