Dodds Garage Door Systems Inc.

Garage Doors & Hardware
60 Wildcat Rd Toronto ON M6M 3E6
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Garage Doors & Hardware
Dodds Garage Door Systems Inc.
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95%

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Reviews by rating (past 12 months)
Verified by HomeStars
Best of the Best '22 
Best of Award '22 winner 11 timesBest of the Best '22 Best of Award '22winner 11 times
Giving Back Award winner 2 timesGiving Back Awardwinner 2 times

Reviews for Dodds Garage Door Systems Inc.

Average customer rating:
9.6 10 (1012 reviews)

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Mark in Etobicoke
Mark in Etobicoke
6 reviews Toronto, ON
10/10

New Garage Door Install

A great experience with Dodds! From sales, installation and servicing, the team was great to work with and the door looks fabulous!

Approximate cost of services:
$3,000.00
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Company Response

Thank you for your kind review. We are proud of the Dodds team, they consistently go above and beyond to ensure all customers are satisfied. Thank you for your review and feedback! We are always here to help you with any of your garage door needs. Thank you for trusting DODDS DOORS!

NotHandy
NotHandy
15 reviews Richmond Hill, ON
10/10

Motor installation

Tech did a great job installing a warratied motor into a jack drive LiftMaster system. I'd use them anytime.

Approximate cost of services:
$220.00
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Company Response

Thank you so much for this kind review. It is always a pleasure to hear back positive feedback from our customers. Our mission is to do our best effort to meet all our customer's needs while providing the best service possible. Thank you for trusting DODDS DOORS!!

Dieter F.
Dieter F.
8 reviews Mississauga, ON
10/10

Garage door replacement

From the initial visit from sales to the replacement of our old wooden doors by one of the most professional tradesmen [ Nadeem ] I have ever
seen I can't think of anything but positive things to say about the people
who represent this company.

Approximate cost of services:
$5,000.00
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Company Response

Dieter, Thank you for this review. We are extremely proud of Nadeem. The dedication he provides our customers. and passion he has in providing our customers excellent service. Thank you for trusting in DODDS DOORS.

Leo Tiberio
Leo Tiberio
7 reviews Mississauga, ON
10/10

Garage Door Motor and Remote replacement

As a first time customer I was very impressed with the service from Dodds'. The process from beginning to end was handled promptly efficiently and professionally.
The garage door opener/tracks/remotes were replaced by a personal, knowledgeable installer who worked quickly and was thorough.

The front office folks were most helpful in arranging a schedule and walking me through the events.
Kudos to the first class team at Dodds.

Approximate cost of services:
$680.00
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Company Response

Leo, thank you so much for this insightful and excellent review. We are always happy to hear back from happy customers. We are extremely proud of The Dodds team, they are committed in providing an excellent process for our customers. We appreciate your trust at DODDS DOORS and we look forward to helping you again in the future. Thank you once again.

Caro in Toronto
Caro in Toronto
0 reviews Richmond Hill, ON
10/10

Excellent product and service

We had our garage doors replaced and from start to finish, we had excellent service and an excellent product installed on schedule. We appreciated that a very knowledgeable salesman spent time at our house discussing options and provided a reasonable quote. The installer, Zaza, worked like a machine all day to install our doors and flashing and did an amazing job. So happy with how quietly and smoothly our doors are going up and down the tracks. We've had compliments on how nice our new doors look.

Approximate cost of services:
$6,000.00
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Company Response

Wow Caro- such exceptional detail and effort in providing this review. Thank you for taking the time. We are so glad you had a great experience and appreciate the craftsmanship. Thank you for giving us the opportunity to work with you.

Private User
Private User
Private User reviews Toronto, ON
1/10

Garage Door Repair

Service person came twice to repair garage door and it is still not working properly, within days of the second repair. Company seems too want to blame the customer for problems with the repair or send an email about fixing it myself.

Avoid using this company. Go elsewhere.

Approximate cost of services:
$400.00
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Jay in Toronto
Jay in Toronto
1 review Toronto, ON
10/10

Garage Door Fix

Our old garage door separated from the garage door opener assembly, and wouldn't function. Denise set me up with a next-day visit from Matt, who quickly and professionally fixed the problem. I've used Dodds a few times now, and they are always responsive, communicative, prompt, expert and reasonably priced - you couldn't ask for more.

Approximate cost of services:
$200.00
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Company Response

Thank you so much for this review Jay. It is always a pleasure to hear back from happy customers. We are always working hard to deliver the best service possible to all our customers. We are extremely proud of Denise and Matt, and the service they exemplify each and every day!
Thank you for trusting DODDS DOORS!

Shannon in Milton
Shannon in Milton
3 reviews Milton, ON
10/10

Front door, Garage Door, Balcony Doors

We knew it was time to replace the garage door from the original build. We looked for some local companies and we decided to go with Dodds. After having the garage door replaced we then asked them to replace the front door (with our own design) and the upper balcony doors. We have handed out Dodds information to at least 2 or 3 people who have walked by and asked about our doors. We love it so much. The customer service and aftercare was great.

Approximate cost of services:
$15,000.00
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Company Response

Shannon, Thank you for this excellent review. It is always a pleasure to hear back positive things about our products and services. Thank you for trusting DODDS DOORS and thank you for your business. We are always hear to assist with all your garage door/front door needs.

Fred in Oakville
Fred in Oakville
1 review Oakville, ON
1/10

Front Door Replacement

I cannot in good faith recommend this company to anyone and in fact many of my neighbors that have asked for the company name I did not provide them the info as I do not want to responsible for causing them grief. The facts of my experience are below:

- Signed a contract to purchase the door in late October 2021. Delivery date on the contact was February 2022. Door was not installed until early April 2022 after multiple delays.

- During the installation the home alarm censor was not removed from the old door and now my home alarm is disabled until I get that fixed at my cost

- The video door bell was installed upside down. I had to reinstall once the installer left

- Once the installer left I noticed that the door had 4 small scratches on the inside. I am guessing the installer scratched the door when installing the lock and handset. Worse case scenario it came from the factory like that.

- Yesterday about month after the install I noticed that the weather stripping at the bottom of the door is torn and coming apart. I called Dodds to place a repair request and I was told (and I am not making this up) 'our repairman has left the country for a month so we cannot schedule someone to come out until July' My reply ' you only have the one?' Answer 'Yes' I was not sure how to respond to that but laugh and agree to have someone contact me

The door does look good but my concern now is how long is it going to last. Once the warranty is done I can't imagine I would get any help from this company at that point.

Going to be placing another review for a garage door that I purchased at the same time but has yet to be installed...

Approximate cost of services:
$6,000.00
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Company Response

Fred, we are very sorry that you feel this way and of course strive to leave you feeling nothing less than perfectly satisfied. What we can commit to all of our customers is that we will install your entry / garage doors as soon we receive them. The world has certainly become very challenging over the last couple of years re getting materials. While you mentioned we have had two years to figure it out we are doing our best within the constraints we have. I am glad we were able to come out to install the second we received your product. We of course will support you with after sales service as we always do and as discussed, we want a particular service technician who is taking a much needed vacation come and fix the minor issues remaining with your installation. Thanks so much for your understanding and we wish you health and happiness in this challenging time.

Thriftyboy74
Thriftyboy74
5 reviews , ON
10/10

Garage Door and Opener installation

Dodd's came highly recommended on Home Stars. They have been in business a long time and that is key for me when shopping around for a contractor. We had several quotes. Dodd's wasn't the cheapest quote we received, but the salesman (Francis) explained fully what we would receive with our installation. (Including insulation value, hardware, and warranty). Other companies didn't even touch on this. Therefore, Dodd's was our ultimate choice. Install went well and the doors look amazing. Thanks.

Approximate cost of services:
$6,000.00
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Company Response

Thank you so much for this insightful review. At DODDS DOORS we strive to provide the highest quality service for every job on the field. We try to constantly continue evolving and improving to make sure you and all our customers are happy with the service we provide, no matter how big or small the job might be. We are lucky to have Francis as part of the Dodds family. Thank you for trusting our brand, we are here to help any time!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dodds Garage Door Systems Inc.

Dodds Garage Door Systems gives new meaning to the word "reliability".
"We show up when we say we will, we do the job with the expertise of over 52 years in the business, and we tidy up. We never leave a mess!"
"When you require garage door service or garage door electric opener attention, please call us. You won't be sorry. We guarantee it!"
Having done that, just sit down and relax, you have just hired Greater Toronto's #1 garage door company, Dodds Garage Door Systems is your RELIABLE garage door firm.
Dodds major products are "SERVICE", "VALUE", and "CUSTOMER SATISFACTION!"

Dodds Garage Door Systems Inc. is an all-Canadian privately owned company, established in 1958, specializing in the sale, repairs, service and installation of:

Overhead Garage Doors- residential, commercial and industrial
Electric Garage Door Openers - residential,
commercial and industrial
Associated Safety Systems
Preventive Maintenance Programs
Barrier Gates

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Overhead Garage Doors- residential, commercial and industrial, Electric Garage Door Openers - residential, commercial and industrial, Associated Safety Systems
SERVICES
Preventive Maintenance Programs. Repairs and service of all makes of garage doors and garage door openers FREE shop at-home no obligation estimates for new garage doors.
BRANDS
Garaga, Clopay, CHI, Steel-Craft, Liftmaster
STYLES
Insulated, Non-Insulated, Wood, Steel, Aluminum, Raised panel, Coach House (Carriage House) Glass, Platinum, Rolling Shutters, Fiberglass.
SPECIALITIES
Garage Doors and Garage Door Openers
WEBSITE
http://www.doddsdoors.com/
YEAR ESTABLISHED
1958
NUMBER OF EMPLOYEES
43
PAYMENT METHOD
Visa, Master Card, Amex, Cheques, ETF and Cash
MEMBERSHIPS
Richmond Hill Chamber of Commerce: Canadian Federation of Independent Businesses:IDA International D
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Varies
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.