Dodds Garage Door Systems Inc.

My garage door has always been a problem...had a couple of different guys over past 7 years...heard the Dodds Garage Door commercial ...they do actually know what they are doing...they fix it right the first time...no problems with the door since Dodds came and fixed it.

Lots of choices in terms of garage doors. We liked the fact that the pricing was all up all in ie. they removed and disposed of old doors and included all rehooking. Pricing seemed fair. Very professional.

I thought I would need a new door or opener. Dodds showed exactly when they said they would. The technician showed me how the spring was not balancing the door and adjusted the springs. The door could now be lifted up and down with a single hand. The technician then found that the gear in my 20 year opener was stripped. He was able to replace the gear in 10 minutes instead of replacing the whole opener. Excellent service.

We would recommend Dodds in a heartbeat. From the initial contact, to the actual service repair - they were FRIENDLY, COURTEOUS and EFFICIENT. We felt their recommendations/advice was UPFRONT and HONEST and at a FAIR PRICE. Most importantly, we are HAPPY WITH THE WORK. What more could you ask for?!!!

On New Years day our garage door broke.We called Dodds Doors emergency number and stressed the urgency of the matter. A repair man was at our house the next morning at 9.30am. not only did he repair the fault but performed maintenance as well on what was needed. He was very polite and helpful. Thanks Dodds Doors.

The spring on our garage broke on Christmas eve. We called a few places for repairs but they were either closed or unable to get supplies until Jan. 2nd. Finally I found Dodds on the web and sent them an email. They got back to me within 10 mins. and I spoke to Stan. The price was great so we booked a time.
The repair man, Mike was great. He was on time and very nice. He was also able to replace the springs and also replaced the bearings as they too were broken. We were very happy with the overall service we received and grateful that all this work could be done before the new year. Next time this will be our first and last phone call.
Thanks for all your help Dodds.

Dodd's was one of the most professional companies that we have ever dealt with. All staff very knowledgeable, prompt and friendly. Michael in sales and Matt in installations were exremely polite and accomodating. Thanks Dodds!

The spring on one of my garage doors broke unexpectedly. I googled this type of repair and remembered Dodds advertising on the radio. It was very late, so I sent an email to them on their website asking to call me. They phoned me the next morning; told me the cost (seemed reasonable) and said they could have someone to my house on the same day. There service person came to the house fixed the problem in approximately 30 minutes. I was able to pay with visa.
That was 2 weeks ago. The door is still working well.
I was pleased with the fast & friendly service; will use them again.

My elderly parents called Dodds when their garage door stopped working and was stuck in the open position. I suggested they call Dodds based on the Reviews on Homestars. ( I have used Homestars many times and generally have been happy with the recommendations) The service rep did arrive promptly . He was courteous and told them there was some electrical issue with wiring coming from the garage door motor to an outside light and he couldn't fix it. My mother asked him what he can do about it or is there someone else at Dodds who can suggest something. He suggested a new garage door and motor which he estimated would cost $1100 .My parents paid him $130 for the service call ( including HST) and he left without fixing the problem or follow-up. They then called another garage door repairman who diagnosed the problem immediately, and installed a new garage door motor for $380 three days later. Problem solved.

Customer service representative referred us to the service department promptly and they were able to diagnose the problem over the phone. The service call was executed in a timely manner and within the time frame provided. Repairman was professional, described the problem to us and repaired it quickly. The work was guaranteed for 30 days.