After 25 years we decided to bite the bullet and get a new energy efficient furnace. We contacted Direct Energy and the representative was very professional and knowledgable in assisting us with our decision. The installation crew was fantastic - everything we needed to know was carefully explained to us. They hit a snag with the new gas water heater but the installer came back to our home later that evening to make it right! We were very impressed with this personal care service. We turned down the temperature on the new furnace and we still felt comfortable and cozy. Looking forward to our energy bills getting smaller!
- Approximate cost of services:
- Company Response
Hi Celia. Congratulations on the new furnace - you'll certainly get to use it this weekend! It's great to read your review and see how happy your were with the entire process. I'm sure you'll start seeing some big energy savings on your bill and notice the improved comfort levels in your home.