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Duct Cleaning
Dial One Professional Duct Cleaning
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Reviews by rating (past 12 months)

Reviews for Dial One Professional Duct Cleaning

Average customer rating:
9.9 10 (677 reviews)

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steph in Toronto
steph in Toronto
1 review Toronto, ON
10/10

Duct cleaning for a 3bdroom home which hadn't been cleaned in at least a decade.

The service was very professional and thorough. I received excellent service from the first phone call right through the completed job. I will recommend Dial One to my neighbours and friends. Thanks Josh!

Approximate cost of services:
$225.00
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Company Response

Thanks Steph,
For taking the time to rate and review us your business and trust is much appreciated within our small operation. Should you ever need us we are a call away..Joe

LAWRENCE LAKHAN in Ajax
LAWRENCE LAKHAN in Ajax
1 review Ajax, ON
10/10

total home duct cleaning

I recently purchased an older home , and was concerned that the duct work had not been cleaned in sometime! Dial One , was recommended to me by a friend , and i was pleasantly surprised at the professionalism and thoroughness of Mr Henhawk and his employees. I am a technical person so when Mr Henhawk took the time to walk me through the initial inspection , then when his employee also took the time to show me some concerns etc... as he went through the cleaning process , i knew that they were not trying to sell me something i did not need, i was Very pleased.I would recommend Dial One to any and all! Thank you Joe.

Approximate cost of services:
$300.00
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Company Response

Thanks Larry! We are happy that you are satisfied with our service. As you state in the review you are very technical and kept us on our toes and we gladly brought our “A-GAME” .I look forward to seeing you again and once again congrats on the new home.Joe

Paul in Bowmanville
Paul in Bowmanville
1 review Bowmanville, ON
10/10

furnace duct work cleaning

Called up DIAL ONE for a service i needed done & within 24 hours Joe had showed up & cleaned my cold air ducts & heat vents. I finally have warm air flowing through my house once again, Thanks Joe...

Approximate cost of services:
$400.00
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Company Response

Paul thanks for taking the time to rate and review us. I hope our service improved your indoor air quality. We will look forward to see you again and thanks for your business and trust..Joe

L Woo in Markham
L Woo in Markham
1 review Markham, ON
10/10

dryer duct cleaning & capping outside vent

My dryer vent was plugged, rendering my dryer useless, an unacceptable occurence in a busy household. After many attempts at contacting other companies, I called Dial One. The call went to the answering machine. Within 2 minutes, Joe returned my call from his call display and was able to come out first thing the next morning. He is a very knowledgeable, personable professional. He solved my problem immediately and I will be having him come back to clean the house ducts in the very near future. I would highly recommend him and his company.

Approximate cost of services:
$145.00
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Company Response

Thanks Lorraine, I appreciated your business and look forward to complete the rest of the ducts. Also thank you for taking the time to review us. This site is awesome for finding honest contractors. btw If I don’t see you before spring, be sure to rotate that cover I installed once the snow is gone..Joe

Jack Prentice in Oshawa
Jack Prentice in Oshawa
1 review Oshawa, ON
10/10

Duct and furnace cleaning

I've had bad experiences in the past with a couple of duct cleaning companies that are probably long gone by now. I had a rudimentary knowledge of what I should expect thanks to the Mike Holmes show. When I searched for a suitable candidate, Dial One fit the bill. After reading the reviews I was sold, and after the job was done I wasn't disappointed in any way. Thank you Joe and Will, I see you in three years.

Approximate cost of services:
$200.00
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Company Response

Thank you Jack, we are glad we were able to exceed you expectations and give you a quality duct cleaning. I will consider that a date, see you in 3 years..Joe

Arthur in Toronto
Arthur in Toronto
9 reviews Toronto, ON
10/10

duct cleaning

First duct cleaning this house has ever seen! Wil came in an did a great job! Straight forward and done in minimal time but with care, explaining the process, and with good tips.

Approximate cost of services:
$250.00
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Company Response

Arthur,I hope you see and feel a differance within your home.Thank you for writing about us,your review is worth alot.Look forward to seeing you again.Thank you for your business and trust..Joe

Sam Buccieri in Mississauga
Sam Buccieri in Mississauga
1 review Mississauga, ON
10/10

Duct Cleaning

I spoke with Joe and he booked my work shortly thereafter. I was pleased with the price that was discussed at our initial conversation. He was polite and pleasant to deal with. Josh was our technician. He was very polite also and his work was done very effeciently, best of all it was very clean...there was very little mess. Josh also made recommendations on our humidifier and we acted on what was needed. Overall, we were very pleased and will definitely recommend Dial One!

Approximate cost of services:
$320.00
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Company Response

Thanks Sam!You are a 5 star client and we value your business.Should you ever need us we are a call away and i hope to see you again in a few years..Joe

Teresa in North york
Teresa in North york
1 review NORTH YORK, ON
10/10

Duct cleaning

I called Dial One and spoke to Joe, he was very helpful and the price was fair. Josh was the technician that cleaned the ducts, all work was done to my satisfaction. I would recommend Dial One.

Approximate cost of services:
$282.50
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Company Response

Hello Teresa,
Thank you for taking the time to review us and thank you for your business..Joe

Lee in Toronto
Lee in Toronto
13 reviews Toronto, ON
10/10

Duct Cleaning Service

Joe Henhawk is an absolutely exceptional person. I have a pretty long story to tell here, so if you don't choose to read on, the moral of the story is that Joe went completely beyond the call of duty for a complete stranger out of the kindness of his heart and really helped me out.

I moved into an older home in my first night sleeping there, I realized that there was very little air pressure coming out of my ducts, as well as a bad smell from the register in my newborn baby's bedroom. I went to home stars and called DialONE based on their consistently good reviews.

I told Joe about the issue and he came right over to my house to check things out (the same day I called). He must of spent an hour at my house looking at my duct work, trying to understand the source of the problem. From him, I learned all about my duct system and had a good understanding of what work I had to get done to fix the problem. He told me to call an HVAC company and he pretty much told me that the duct cleaning wasn't likely to solve my problems. He also said not to clean my ducts until after I get the HVAC work done....

I was so super impressed that he would come over to my house and spend that much time, without even trying to get any business out of it. He would NOT accept any money from me for his trouble... he laughed when I tried....

I ended up calling him a few days later to have the ducts cleaned as I was paranoid about the smell in my son's room. He gave me a discounted price and sent his guy to do the service. It was a month ago already, and I wish I remembered the name of the guy that came, because, he too was also super nice, and did a great job. They left absolutely no mess in the house and were very careful to cover every register to keep the place clean.

Joe called to check in after the cleaning was done to see if the smell went away, and unfortunately it hadn't gone away. Joe then came back to the house, for no charge, and sprayed a different chemical through the vent system to try to remove the smell. This stuff is used for fire restoration. It didn't really fix the problem, but he really tried everything that he could do, and he kept calling me after to follow up to see what was going on.

I ended up fixing the problem with an HVAC guy, who had to re-connect the duct that turned out to be disconnected (which is what Joe suggested could be the problem from the beginning). Once that was fixed, the smell was pretty much gone.

Joe is an amazing guy, and runs a great business. I couldn't recommend him more! Thanks so much Joe!

Approximate cost of services:
$225.00
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Company Response

Thanks Lee!What i did for you is what i would do for any of my customers.I'm really happy you took notice and wrote about it.I strive to be the best there is and have the best machines and the best empolyees.Thanks again for choosing me and reviewing us..Should you ever need us we are a call away..Joe

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dial One Professional Duct Cleaning

Dial One Professional Duct Cleaning™ has been servicing the Southern Ontario area for nearly 16 years with great success. Over these years we have had the opportunity to service an extensive number of clients, ranging from ultra high end residential and commercial to community based residential homes and Businesses. Owner ...
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