Cozy World Inc.

Formerly Majestic Indoor Air & Cozy World
Heating & Air Conditioning
16 Sims Crescent, Unit 27 Richmond Hill ON L4B 2P1
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Reviews by rating (past 12 months)
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Best of 2021 winner 11 timesBest of 2021winner 11 times

Reviews for Cozy World Inc.

Average customer rating:
10 10 (1337 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

New Air Conditioner

Having your air conditioner die in the middle of a Toronto summer is no fun. But Cozy World did a great job of minimising the problem. They were able to install a new unit within two days and everyone that we dealt with at the company provided excellent service.

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H. Cheng from Maple
H. Cheng from Maple
2 reviews Vaughan, ON
10/10

AC install

Very satisfied with the work that was done by Cozyworld. I needed a new AC installed after my current one started to leak. Robert was super patient in explaining the issues over the phone and after realizing there was an issue with the size of the AC and its fit to the furnace, came to my house for an hour to make sure that I was got the right AC. On installation day, Saeed and team was very courteous and did a thorough job installing the unit while respecting COVID protocols. Very happy with the company.

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XSF from Toronto
XSF from Toronto
3 reviews Toronto, ON
10/10

Gas Furnace and Central Air Conditioner Replace/Install

I wanted to replace the original and aging furnace and air conditioner which has been a long overdue project for me.

Consultation:
Robert was very personable and professional in understanding my needs and to explain my options to decide what I wanted. He was very reasonable to explain what would work well for my specific scenario and what would be less practical. There was never any upsell or push at all which is very appreciative.

Installation:
Saeed and team were very thorough, and thoughtful in doing an awesome job, to not only install everything skillfully, but also clean up nicely after the installation. I was very happy to see how clean and thorough of a job they did, especially on the little, easily overlooked things like nice sealing, clean wiring, while working in a very organized manner.

Conclusion:
If you do enough research, you’ll notice that a lot of advice mentioning that the quality of the install will determine your furnace and air conditioner’s longevity more-so than the manufacturer you decide on go with. The very next day after installation, it was a very hot day and the air conditioner has kept my home cooler than it has ever been before on a 30+C. Both Robert and Saeed did an excellent job from a customer care and also from the technical installation perspective. They are definite assets to Cozy World that I would not hesitate to recommend to anyone.

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Company Response

Thank you very much for your detailed review.

byocho in Toronto
byocho in Toronto
2 reviews Toronto, ON
10/10

Happy Repeat Customer: Furnace, A/C, Tankless Install

Being a happy repeat customer says much about intentionally choosing Cozy World again, because of their demonstrated commitment to conscientious customer service, very competitive pricing, quality installation, and reliable aftercare.

After securing 2 other quotes out of due diligence from other "Premier" dealers, Cozy World's quote was the best priced for the same equipment, making the choice to go again with them even easier.

They worked with me to secure an installation date, and greatly appreciated their flexibility and understanding, especially in the midst of COVID-19. Their team followed all Ontario Health & TPH protocols, where during installation, my family felt safe especially during the period of Provincial lockdown.

A tankless water heater, A/C, furnace, humidifier, air cleaner, and thermostat were all installed in one day. When the installation team did so as promised, I was pleasantly surprised, solving a venting problem that the original installer of my old equipment never solved (furnace room is next to garage).

The new system is working well without any problems or issues. Could immediately feel the difference in my home's comfort.

Have no hesitation recommending Cozy World x2 to friends and family.

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Company Response

Thenk you very much for the detailed review.

Private User
Private User
Private User reviews East Gwillimbury, ON
10/10

AC Unit Installation

Theses guys are very professional and do things the right way. Robert from Cozy world was upfront about the process and helped me choose the right size and type of the AC unit. Saeed from their company did the final installation. He was very transparent. He showed me the original coil and compressor unit and made it easy for me to observe the installation process every step of the way. I absolutely recommend them for your HVAC needs.

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Company Response

Than you very much for kind review.

Private User
Private User
Private User reviews Vaughan, ON
10/10

Replacing A/C and Furnace

My review is a little late but we had our A/C unit and our furnace replaced. Extremely professional and clean . First use of the A/C unit this summer and a world of difference from our last unit , same with the furnace. We are very pleased with Cozy world and thier service.

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Company Response

Thank you very much for your kind review.

Private User
Private User
Private User reviews Toronto, ON
10/10

Grateful for quick and inexpensive remedy

Thank you to Cozy World Inc for coming to my house within two hours of my calling to diagnose and fix my AC and furnace which the day before another company had rendered beyond repair. Rahim was so professional and quickly fixed both for less than $300. Rahim identified a burned out fuse and a faulty thermostat. Problem solved! Thank you!! I am very grateful and from now on will use this company. I highly recommend.

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Company Response

Thank you very much for your kind words.

kathryn.stockwood
kathryn.stockwood
1 review Toronto, ON
10/10

HVAC REPAIR

Great service, and so fast! Excellent customer service, and innovative repair. Really impressed and would recommend. The technician was polite, personable, and expertly knowledgeable. He was fast and efficient. I recommend them.

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Company Response

Dear Kathryn,
Thank you very much for your kind word.

Private User
Private User
Private User reviews Toronto, ON
10/10

AC repair

A pleasant, knowledgeable technician resolved the problem quickly and efficiently. He had the required part and after installation checked the rest of the system to make sure there were no other issues.

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Company Response

Thank you very much for leaving your kind review.

Greg from Newmarket
Greg from Newmarket
2 reviews Newmarket, ON
10/10

AIr conditioner replacement

Excellent service. Crew came over in April 2021 to replace our air conditioner. They did the job diligently and neatly. A couple of minor unforeseen tasks came up, but they did those at no extra charge as promised for the job.

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Company Response

Dear Greg,
We are glad that you are happy with our job.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cozy World Inc.

Home heating and cooling contractor for "Great Toronto.Area"(GTA) Authorized Lennox premier dealer, Contact us for gas furnace and central air conditioner installation and repair We are located in Richmond Hill .We service Aurora, Brampton, Concord, Etobicoke, Markham, Mississauga, North York, Richmond Hill, Scarborough, Thornhill, Toronto, Unionville, Vaughan, Woodbridge, Newmarket, Maple

CATEGORIES
Heating & Air Conditioning
PRODUCTS
High efficiency furnace and central air conditioner
SERVICES
Central air heating and air conditioning of residential HVAC systems
BRANDS
Lennox Premier Dealer
SPECIALITIES
High efficiency furnace and central air conditioner
WEBSITE
https://cozyworld.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Cheque, cash, Visa, Master card
LICENSES
TSSA contractor license, Gas Fitter 1, Air Conditioning and Refrigeration Mechanic 313A
MEMBERSHIPS
BBB, HRAI, ESA,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Depends on the product.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.