I'm in a 6 year old home and had water coming into my basement in one spot. Ben came and was very, very knowledgeable about the situation and explained clearly what needed to be done and the cost. He proceeded at my request to look over the entire basement and advise me on the status and made some suggestions as to what needed to be done in my cold cellar and the rest of the basement.
The Installer (Mark) was also very professional and had the work done in under 2 hours all inside the house.
A totally professional job start to finish... very pleased.