Chouinard Bros Roofing

Roofing
Aurora ON L4G 7P4
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HomeStars
Roofing
Chouinard Bros Roofing
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79%

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Reviews by rating (past 12 months)

Reviews for Chouinard Bros Roofing

Average customer rating:
8.1 10 (200 reviews)

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Kara
Kara
3 reviews Toronto, ON
10/10

new asphalt roof

I was incredibly impressed with the team’s communication: very prompt, clear and concise. Very committed to providing explanations and helping me understand the roofing system and materials involved which helped me make the right decision. They let me ask as many questions as I needed to get clarity and insight. They also provided a wonderfully detailed quote with drawings and explanations. They also provided samples of all of the materials that were going to be used and explained the purpose and functionality. Very helpful. They coordinated the installation really well with good communication. Also the price was $5,000 less than the second roofer that had been recommended to me by my contractor brother-in-law and Chouinard used better materials! Good clean-up and quick installation that went according to plan! The replaced the roof on house (including porch, bay roof and low-angle and garage roof)

Approximate cost of services:
$9,000.00
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Company Response

Hi Kara,
Thank you so much for writing this! We are so glad that this process went well and that you chose us for your roof replacement. At Chouinard Bros., we are very proud of our team's efforts to make every home owner's experience a great one.

cec
cec
0 reviews Toronto, ON
9/10

roof

good at following up, scheduling and cleaning up after - as well as getting the roof done well.

Approximate cost of services:
$11,000.00
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Company Response

Thanks for the feedback - we are very glad that everything went well with the install. Cheers!

David in Toronto
David in Toronto
0 reviews Orangeville, ON
10/10

Roof Replacement

Competitive estimate. Very professional staff. They were able to complete the job with a large crew in 1 day. Excellent workmanship.

Cleaned up the property after with magnets to remove all nails after. Walked around the house next day and was amazed how clean they left the property.

Would highly recommend Chouinard Bros for any new construction, replacement or roof repair.

Approximate cost of services:
$10,500.00
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Company Response

Hi David,
We really appreciate you taking the time to write about your experience with Chouinard Bros. We are very proud of our crews and the way they always do their best - not only with the installation but the clean-up process as well. Cheers

Parisa in Mississauga
Parisa in Mississauga
0 reviews Mississauga, ON
10/10

Shingle replacement

Had a great experience with this company from the start of the process. Everyone we interacted with from this company was very professional and helpful throughout the process. Definitely would recommend this company to anyone looking to have their roof done!

Approximate cost of services:
$12,000.00
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Company Response

Hi Parisa,
So glad you had a great experience! Chouinard Bros. works very hard to try and give our customers the best experience from beginning to end. Thanks very much for the recommendation.

Domenic in Vaughan
Domenic in Vaughan
0 reviews Vaughan, ON
10/10

Replace Downspouts and Eavestroughs --Derry Cull - Sales

I highly recommend Chouinard Bros. for any work that is needed with regards to your roof. We got our eaves troughs and downspouts done by the company. Derry Cull who provided the estimate was thorough, honest and professional. As he explained the work required he was prepared to answer any questions honestly. His review of the work was thorough, and just as he explained, the work was done accordingly. His demeanor was exceptional at the highest level of professionalism. The crew that completed the work were outstanding. They completed the work efficiently and at the highest standards. There was no mess left over, as they cleaned up any debris that was left over.

Approximate cost of services:
$4,000.00
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Company Response

Hi Domenic,
Thanks so much for writing about your experience with Chouinard Bros.! Derry is a fantastic salesperson and a great representative of the high standards our company has. I am very glad that the entire process went well and that you were also happy with the crew who completed the work.

John in Toronto
John in Toronto
1 review Aurora, ON
10/10

Replaced shingles over bay window

Have a 16 year old bay window which has a small roof over top. The shingles had worn out and I called Chouinard for a quote. Brian came a week later, answered all my questions and installation was set up for a week or two later. Brian did the work which was thorough, tidy and exactly as he said it would be. Sealed all the points, added new flashing - looks better than new.

Approximate cost of services:
$350.00
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Company Response

Hi John,
Thanks so much for this feedback! We are really proud of the work that Bryan and all of our Service Technicians do. We have a great team here at Chouinard Bros. and are glad we were able to assist you with your repair!

tmp
tmp
1 review Newmarket, ON
10/10

roof/shingle replacement

My experience with Chouinard Bros. was very positive.
We helped an older family member with the maintenance of her century home.
One Sunday, we discovered that the roof was leaking and needed to be replaced immediately. Within one week from the time of my initial call, Chouinard Bros. was able to replace the roof.
Everyone I dealt with at Chouinard Bros. was courteous, responsive and knowledgeable.
The work was done on time, on budget and appears to be of very good quality.
I would not hesitate to call upon them again.

Approximate cost of services:
$3,500.00
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Company Response

Hi TMP,
Thank you so much for this! We were very happy to help you and your family in your time of need and are glad that the process went so well.

cetang
cetang
0 reviews Mississauga, ON
10/10

Roof

So happy we chose Chouinard Bros Roofing for our new roof! Had a great estimator who explained the options available to us, and was helpful in answering all our questions. Timely delivery of the roofing materials, with excellent advance notice. Superb, professional team worked carefully and efficiently as they took down the existing shingles, and beautifully installed our new roof. Then excellent clean up of our property after completion of the project.

Experienced outstanding customer service, and highly recommend Chouinard Bros Roofing for anyone looking for quality roof installation. This company is proud of the quality of work they provide.

Approximate cost of services:
$15,700.00
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Company Response

Hi CETANG,
Thank you very much for this great feedback! We work very hard to help guide homeowners through the roof replacement process and are exceedingly happy that you experienced such a smooth, issue-free process. And you are absolutely correct - we are very proud to provide our customers with a high-quality roof that will last for years to come.

Shawn in Toronto
Shawn in Toronto
0 reviews Toronto, ON
10/10

Excellent Customer Service

Excellent customer service!

Originally had my roof done a couple of years ago in the summer and due to a manufacturing flaw the shingles began to turn up over the winter.

I notified the company and they ensured that a repair was scheduled and completed quickly under warranty. After another winter the same issue arose in other parts of the roof. They again went above and beyond in staying on top of the situation sending technicians out immediately to make a temporary repair (resulting in peace of mind) before winter and then again a permanent repair this spring. The technician was able to make the repair and also proactively moved a vent that may have been part of the cause.

Due to excellent customer service and their commitment to make it right I would be happy to recommend Chouinard Bros.

Approximate cost of services:
$3,500.00
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Company Response

Hi Shawn,
Thanks for this feedback. We know that warranty issues can be difficult to sort out and are happy that we were able to assist you with the process.

MaryClare in Toronto
MaryClare in Toronto
1 review Toronto, ON
10/10

roofing

We were very impressed with the service given with this company. The sales representative answered any of our questions prior to our work and answered promptly by phone email and text. The crew were great- cleaned up nicely afterwards and maintained good safety measures . The inspection was done in a timely manner the person in charge of the instillation came by for feedback with the inspection of the roof once completed. The office also responded in a timely manner and was always courteous in her responses. We were so impressed we are also getting new insulation with them as well.

Mary Clare and Bill Fyfe

Approximate cost of services:
$6,700.00
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Company Response

Thank you very much for taking the time to talk about your experience Mary Clare and Bill! Chouinard Bros. works very hard to make the reroof process as easy on homeowners as possible and are glad we were able to provide you with a seamless experience.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Chouinard Bros Roofing

Provide the best Installation & Service experience to a discerning group of Homeowners & Businesses requiring property improvement solutions including Repair / Replacement of Roofing, Siding and Aluminum for Residential / Commercial properties.
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