Chouinard Bros Roofing

Roofing
Aurora ON L4G 7P4
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Roofing
Chouinard Bros Roofing
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79%

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Reviews by rating (past 12 months)

Reviews for Chouinard Bros Roofing

Average customer rating:
8.1 10 (200 reviews)

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Rick
Rick
0 reviews Ajax, ON
10/10

Roof

Chinourd Brothers came out to re-shingle our roof. We got an appointment within two weeks from when they came out to do a roof repair after a water leak. We called them late in the day Sat and by Mon afternoon they were here repairing our roof. For both jobs they arrived on time, both on the phone and in person everyone was very polite and courteous and readily explained aspects of the job detailing the shingles and extra vents that needed to be added. We appreciated their recommendations and their knowledge behind those recommendations. The job was done in one day and the clean up was excellent! The following week Adam was here up on the roof inspecting their work and walked around the whole house inspecting the clean up. Overall, start to finish Chinourd Brothers once again did a superb job and we would without a doubt recommend them. This is the second time they have done our roof.

Approximate cost of services:
$4,000.00
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Company Response

Hi Rick,
Thank you so much for taking the time to post about your experience! At Chouinard Bros., we work very hard to make sure that the whole reroof experience is as seamless and easy for the home owner as possible. We greatly appreciate you placing your trust in us not once, but twice! Cheers

nyal
nyal
1 review Aurora, ON
10/10

New roof soffets fascia etc

Great workers! They've done a beautiful job. Would be happy to recommend them to anyone.

Approximate cost of services:
$60,000.00
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Company Response

Hi Nyal,
We are so glad that that you are happy with the work that was completed! We are very proud of our skilled workers at Chouinard Bros. Cheers!

torodi
torodi
0 reviews Aurora, ON
10/10

Two bath fan vents installed and existing vents repaired.

Work was done efficiently and effectively! Great work!
Service tech was very polite and respectful.

Approximate cost of services:
$350.00
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Company Response

Hi Torodi,
We are so glad you were satisfied with the job! Cheers

monsieurbean
monsieurbean
0 reviews Markham, AB
10/10

Roofing

We've used Chouinard for our roofing needs (2000 and 2012) and always been satisfied. Regardless, this time our plea for help occurred when the office was closed for the holidays, and my email answered on an emergency basis. Within a couple of hours, and at night, a patch was applied, and a couple of days later (Jan 2) the shingles repairs completed. Wow, Impressive! Moreover, each person (Lesley on the telephone, and the patch and repair gentlemen) were very polite, answered my questions, and left no debris. We couldn't be more satisfied.

Many years ago, my father recommended Chouinard based on his experience with them as homeowner and in business (CGC). It's great to know the tradition of excellence continues.

Approximate cost of services:
$350.00
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Company Response

Thank you very much for writing about your experience. At Chouinard Bros., we are extremely proud of our Service Department and their commitment to helping homeowners in their time of need - no matter when it occurs during the year. Cheers!

Doris
Doris
1 review Oakville, AB
10/10

Removal of old & replacing with new roof shingles.

I had consulted 4-5 other roofing companies, many of whom never returned my calls, one which requested a $500 deposit until the work could be done in the spring!!
This company installed my first roof 15 years ago & the shingles survived all that time.
I was so impressed with the cordiality & professionalism of the entire team, the daily updates & follow-ups from Adam (foreman), the preparations and cleanup, the respect shown to both my and my neighbours’ property- such that the neighbours also commented positively. The work was done just before Christmas, in the brutal cold and winds as they had promised.
I would unreservedly & highly recommend them to all prospective clients.

Approximate cost of services:
$5,500.00
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Company Response

Thank you so much for the great feedback Doris! As a company that has been in business for almost 50 years, we understand the importance of helping our customers no matter what time of year it is! We are very happy that everything went so well for you, and that you were able to enjoy your Christmas without worrying about your roof.

Toby MacLeod in Peterborough
Toby MacLeod in Peterborough
2 reviews Peterborough, ON
0/10

Ontario Building Code (OBC) Violations

Chouinard Brothers installed the roof on our new home. A year after moving in we had a leak in our roof. We reported it right away, but after 30 days of waiting and continuous leaking, another company fixed the issue.

After closer inspection we realized our roofing system appeared to have numerous issues. Chouinard Brothers were asked to inspect the roof and issue a report. Instead of inspecting the roof, they started fixing the issues so they didn't have to report them. We eventually received a one paragraph report without any supporting photos stating that there were no major issues.

Not satisfied with the results of their inspection, we consulted with a few roofing companies and acquired our own roofing report, which found numerous issues including Ontario Building Code (OBC) violations. Our concerns were brought to the attention of Chouinard Brothers and they denied the findings. It didn't matter that we were missing underlayment, nails were exposed and rusting (both of which are OBC violations), or that we had nail pops throughout our roof. These are just a few of the issues we have/had.

Chouinard Brothers had numerous chances to rectify the problems, but chose not to. They could have done the job right the first time - but they didn't. They could have issued a report that was complete and honest - but they didn't. They could have acknowledged the OBC violations on our roof - but they didn't.

In our dealings with Chouinard Brothers, they did not act with honesty or integrity. Their workmanship (as documented) is very poor, and our experience with them has been terrible. I would not recommend Chouinard Brothers to anyone!

Approximate cost of services:
$24,000.00
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Company Response

Review under investigation.

Adriano
Adriano
2 reviews Toronto, ON
10/10

Roof repair

Contacted them to repair a leak in our roof, they came very fast and the repair was completed on the same day. Their team is very professional and efficient. I recommend.

Approximate cost of services:
$400.00
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Company Response

Hi Adriano,
Thank you so much for taking the time to talk about your experience with Chouinard Bros. We are very proud of our ability to help home owners when they are in need. Roof leaks are not something anyone wants to have to deal with so we are happy that we were able to get things fixed up so quickly for you! Cheers

Don
Don
0 reviews Newmarket, ON
10/10

attic insulation

Came on time, cleaned up after themselves and nice to deal with. We noticed an improved temperature on the second floor right away.

Approximate cost of services:
$2,400.00
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Company Response

Hi Don, We are so glad that you are seeing the results of the insulation installation! It is amazing how quickly you can feel a difference and start enjoying the lower heating bills in winter and cooling bills in summer. Thanks for this!

kdonkers
kdonkers
0 reviews Newmarket, ON
10/10

New roof

We needed a new roof and we received 4 different quotes and although Chouinard Bros Roofing was not the cheapest of the 4, when we met with the staff member that quoted the job, both my husband and I had a really good vibe from him. He thoroughly explained the job and we are pleased with the outcome. The roof was completed in a timely manner just before the heavy snow began and the installers were polite and respectful of our property. We would not hesitate to recommend this company to our friends and colleagues. We will consider them again for a future siding project.

Approximate cost of services:
$6,000.00
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Company Response

Thank you so much for the feedback! We are very glad that you decided to go with Chouinard Bros. When it comes to your biggest investment - your home - sometimes there are more factors to consider than just price. We totally understand that no one wants to have to replace their roof, particularly if it comes unexpectedly, but quality of workmanship and the relationship that you have with the roofing company is also critical in the decision-making process. Thank you for giving us the opportunity to prove to you that you made the right choice with us!

Terry
Terry
1 review Richmond Hill, ON
10/10

Replace Roof

I have had a great experience with a recent roof replacement. Late fall, I found a leak in my roof and the people at Chounard Bros. quickly reacted and addressed the issue. All of the people that I dealt with were great to work with and followed through on any commitments. The work that they did was professional and the costs were reasonable.

Would definitely recommend them to anyone else.

Approximate cost of services:
$9,500.00
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Company Response

Thank you so much for this Terry! At Chouinard Bros., we pride ourselves on the team that we have and our commitment to our customers. It is always wonderful to have their efforts recognized. Cheers!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Chouinard Bros Roofing

Provide the best Installation & Service experience to a discerning group of Homeowners & Businesses requiring property improvement solutions including Repair / Replacement of Roofing, Siding and Aluminum for Residential / Commercial properties.
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