Casa Bella Windows Inc.

Windows & Doors Installation & Service
ON L4T4H4
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83%

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Reviews by rating (past 12 months)

Reviews for Casa Bella Windows Inc.

Average customer rating:
9.9 10 (647 reviews)

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Jeff
Jeff
0 reviews , MB
10/10

Entrance door replacement

German, the sales manager and Ricardo, the installation technician are all professional and helpful during the whole process. Thank you guys!

Approximate cost of services:
$6,000.00
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Company Response

Hello Jeff,
Thanks for your review. We're glad you found our team helpful and hope you enjoy your new entrance door. Thanks for using Casa Bella Windows and Doors - we appreciate your business.

Sincerely,
Paul Gitlin
Casa Bella Windows and Doors

Nick
Nick
3 reviews Oakville, ON
10/10

Windows replacement

Excellent customer service , Ronnie from Sales was constantly following up with us to make sure we are happy and comfortable with the installation process. Great job by Billy and the installation team, they were punctual and they were explaining what they were doing each step of the way.
Bottom line, great experience, highly recommended!

Approximate cost of services:
$15,000.00
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Company Response

Hello Nick,
Thank you for taking the time to submit a review. At Casa Bella, we want to ensure you are completely satisfied with the entire process - that's why we don't use subcontractors to install your windows. Thanks again for the kind words and for your business. Enjoy your new windows.

Sincerely,
Paul Gitlin
Casa Bella Windows and Doors

Lauren G.
Lauren G.
3 reviews Mississauga, ON
10/10

Windows and patio door

We just have our windows and doors installed by Casa Bella. They did a wonderful job. Both business advisor and technicians were very nice and professional. Thanks to Erik and Bill !Strongly recommend!

Approximate cost of services:
$5,000.00
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Company Response

Hello Lauren,
Thank you for your review. We appreciate your business and work hard to ensure you are satisfied with the entire process. Enjoy your new windows and patio door!

Sincerely,
Paul Gitlin
Casa Bella Windows and Doors

odibratto
odibratto
0 reviews Vaughan, ON
10/10

Window Replacement

Replaced windows on front of our house. Extremely happy with the workmanship from the Casa Bella installation crew. The attention to details and professionalism was greatly appreciated. Would definitely recommend Casa Bell Windows.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for submitting a review. We work hard to ensure you're completely satisfied with your new windows and your kind words justify our efforts. We also appreciate your recommendation. Enjoy your new windows.

Sincerely,
Paul Gitlin
Casa Bella Windows and Doors

Georgetown in Georgetown
Georgetown in Georgetown
1 review Halton Hills, ON
10/10

Window replacement

Very pleased with all aspects of our Casa Bella experience. Right from Eric's quick quote allowing us to decide to go one step further and time well spent with us walking through our house as measurements were done and answering our many questions. Effective showroom displays with amazing product explanations by weekend sales rep, who by the way, didn't leave us hanging to drum up other sales once he found out we were already dealing with another sales rep. And finally, the most important, the very professional and exceptionally talented Install Team (Billy, Donny, Andrew & Noel). They made the job look so easy even when they discovered the very unsupported drywall around my office window. Billy was great asking me if everything was ok as the project progressed and was very good at addressing any of my concerns. Love the big window in the bedroom! Wonderful job!!! Thanks to ALL. p.s. next sliding doors & 1/2 moon :)

Approximate cost of services:
$17,000.00
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Company Response

Thank you for submitting a review and for your kind words. Our Casa Bella team works hard to ensure your window replacement goes beyond your expectations. We appreciate your business and look forward to working with you on your future projects. Enjoy your new windows.

Sincerely,
Paul Gitlin
Casa Bella Windows and Doors

Amanda
Amanda
0 reviews Newmarket, ON
10/10

New windows and doors

Great experience from my first sales visit to the final install.. I am so happy with my new windows and front door.

Approximate cost of services:
$12,000.00
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Company Response

Thanks Amanda. We strive to ensure your experience with Casa Bella is hassle free.
Enjoy your new windows and doors and thank you for your kind words.

Sincerely,
Paul Gitlin
Casa Bella Windows and Doors

Samy M.
Samy M.
1 review Mississauga, ON
10/10

Windows Replacment

I retained Casa Bella to replace 18 of the original windows in my house, brick to brick. The quote provided by Dan was prompt and detailed. Dan was professional, helpful and pleasant from the beginning. He provided multiple quotes for various options, plus assisted with the selection by providing efficiency tables for various scenarios. The price was competitive compared to two other manufacturers. The installers were professional and tried hard to minimize disruption and keep the work area clean. The weather didn’t cooperate on the first day so Casa Bella provided extra crew on the third day to complete the installation in the estimated time. Windows look great and considering the great service and installation, Casa Bella will be my choice when it is time to replace the balance of the windows.

Approximate cost of services:
$15,000.00
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Company Response

Hello Samy,
Thank you for taking the time to submit a review. It's all about the customer experience and the entire Casa Bella team works hard to make sure you are completely satisfied with the entire process. It was a pleasure working with you and we look forward to working together in the near future. Thanks again for the kind words and enjoy your new windows.

Sincerely,
Paul Gitlin
Casa Bella Windows and Doors

Frank
Frank
0 reviews Vaughan, ON
10/10

House windows

Fabulous product, fabulous work team. Pleasure to deal with . Would recommend to any home owner.

Approximate cost of services:
$1.00
1 of 1 people found this review helpful.
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Company Response

Hello Frank,
Thank you so much for submitting a review. It was a pleasure dealing with you as well and we hope you enjoy your new windows.

Sincerely,
Paul Gitlin
Casa Bella Windows and Doors

Marius
Marius
6 reviews Toronto, ON
9/10

Windows replacement

Casa Bella replaced all my ground level windows, with a brick-to-brick installation. The sales process was great, provided the information and answered the questions without taking hours. There were no pressure tactics like other companies did (I got a quote from a bother self-proclaimed high end company that told me that the discount they are offering is only good if I sign right away!!!). Price was fair and the quality of windows and installation was good. I wanted to work with a company that has their own manufacturing and own installation crews, and Casa Bella net both conditions. The only reason for 4 stars is that I would have liked to see more info on what to expect in terms of logistics and the mess. This job included removal of the old windows, which is demolition and obviously will create dirt. While their crew cleaned up around the windows, there is more to that than just vacuuming in set spots (e.g dust all over the house). I Haven’t done this before and managing that ahead of time would have gone a long way. Overall a good experience and I would recommend them.

Approximate cost of services:
$8,000.00
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Company Response

Hello Marius,
Thank you for submitting a detailed review. Appreciate you pointing out that we don't use pressure tactics and manufacture and install our won windows. With regards to the demolition and the dirt that gets created as a result, we do try our best to clean up around the work site, however should have made you aware of the the fact that dust from removal of the windows can be hard to contain and can settle in other areas of your house. We will take that advise and let homeowners know so they can prepare in advance. Thank you for choosing Casa Bella Windows for your window replacement project.

Sincerely,
Paul Gitlin
Casa Bella Windows and Doors

DM
DM
0 reviews Mississauga, ON
10/10

Window replacement

The team was fantastic - Ronnie for quotes and admin; and Billy, Donny, Noel, Mike and Andrew for all the installation work. I have nothing but praise for them. They were friendly and efficient. My little one kept walking through the work area and the installation team went out of their way to make it a pleasant and safe experience for everyone, including him. I was happily surprised at how smooth the process was. Great team; great work - I will totally go back to them when more windows need to be replaced!

Approximate cost of services:
$5,000.00
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Company Response

Thanks for your review. Our team works hard to ensure you receive an unparalleled customer experience and we're glad you were happy with the entire process. We really do appreciate your business and look forward to working with you again in the future.

Sincerely,
Paul Gitlin
Casa Bella Windows and Doors

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Casa Bella Windows Inc.

BETTER INSTALLATION. LOWER ENERGY COSTS: Windows and doors are one of the most significant purchases you'll make when building or renovating your home. It's something you want to get right - the first time. That's why homeowners across the GTA choose Casa Bella Windows & Doors, with more than 60 ...
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