Capps Duct Cleaning Services

Duct Cleaning
Halton Hills ON
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Duct Cleaning
Capps Duct Cleaning Services
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Reviews for Capps Duct Cleaning Services

Average customer rating:
9.9 10 (726 reviews)

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Jencolen in Thornhill
Jencolen in Thornhill
4 reviews THORNHILL, ON
10/10

Whole house duct cleaning

I can't say enough about the professionalism and trustworthiness of these 2 gentlemen and about how thorough they were in the cleaning of our house. Our house had not had the ducts cleaned since it was built nearly 30 years ago. The cleaning that this company does is very thorough - they go to every single vent duct in the house and clean it thoroughly. They also looked at our furnace and made sure it was in working order and also helped with cleaning and replacing a filter on the humidifier. Paul and Joe were prompt in their response to my phone call, and never charged me a penny more than what they had quoted for the job. A job well done. I would totally recommend this company to anyone who has any need for duct cleaning, but also any issues concerning furnaces, and air quality. Thanks Paul and Joe!

Approximate cost of services:
$300.00
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Company Response

Jencoln: Thank you very much for doing a review of our service. It was our pleasure to be of service to you. All the best. Mike Skelton, Director of sales & Marketing.

Randi in North york
Randi in North york
3 reviews Toronto, ON
10/10

Duct cleaning with complications.

We hired Paul for a simple duct cleaning job, but it turned out to be anything but that...when he found water in our dryer hose, he could have told us he couldnt clean it,and left -- but he did not. Over the course of a few days, he directed me to the right people to help us, guided me through hiring a roofer and eventually came back himself when I couldnt find a contractor to do the job required. He worked through all of our problems until we were completely satisfied - he was professional, courteous and extremely helpful. Thanks Paul!!!

Approximate cost of services:
$250.00
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Company Response

Thanks for the response and the review. It was a pleasure being of servive to you. All the Best. Mike Skelton

Wendy K.
Wendy K.
10 reviews North York, ON
10/10

Duct Cleaning

I have been putting off trying to find a duct cleaning, since the last time, when they didn't show up, and didn't follow up, even though I did. I work long hours, and I have a difficult time finding time for people to come and do work on the house. When I called Paul, they were very accommodating, and yet were here in a couple of days (my availability, not their's). Paul and Joe were on time, very courteous, did a wonderful job, cleaned up after themselves, explained what they were doing, and were very tolerant of our three poodles. It was a delight having them here, and I will use them the next time.

Wendy

Approximate cost of services:
$285.00
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Company Response

Wendy: We really appreciated you taking the time to do a review. We are happy to have been of service to you and look forward to being of service again in the future.

Best Regards

Mike Skelton
Sales and Marketing Manager

Dave F in Toronto
Dave F in Toronto
1 review Toronto, ON
10/10

Duct Cleaning

Paul and Joe showed up on time, were very professional, and explained everything they did in detail.

Our home had recently undergone significant renovations and a lot of debris and dust had gotten into the duct systems. Paul and Joe did a terrific job cleaning, night and day difference after the cleaning both in terms of the dust as well as actual heat pumping through the system (Paul not only cleaned but sealed off an unused humidifier to help with air flow into the furnace).

Great friendly service, Would use Capps again and recommend them to anyone who needed a duct cleaning.

Approximate cost of services:
$285.00
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Company Response

Dave: We really appreciated your comments and are happy to have been of service to you. Look forward to being of service again in the future.

Best Regards

Mike Skelton
Sales and Marketing Manager

Eric
Eric
12 reviews Huttonville, ON
10/10

New Home Duct Cleaning

First of all thank you CAPPS for fresh air inside our newly built home.
Robert and his partner Andrew came to our door right on time. Robert explained why they are different from other duct cleaning services. The job gets done quick because 2 were working at a same time.
They are extremely friendly and professional.

Approximate cost of services:
$250.00
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Company Response

We really appreciated your comments and are happy to have been of service to you. Look forward to being of service again in the future.

Best Regards

Mike Skelton
Sales and Marketing Manager

Matt in York
Matt in York
1 review York, ON
10/10

Duct Cleaning

CAPPS was immediately available (came the next day). I had another high rated company not return two calls seeking an appointment. They were prompt (a bit early actually), explained what they were doing, answered all of my questions and did a good job. The bill was exactly what I was quoted.

Approximate cost of services:
$300.00
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Company Response

Matt, we really appreciate you taking the time to write a review. It was our pleasure to be of service and look forward to working for you sometime again in the future.

Best Regards

Mike Skelton

Chris P. in Unionville
Chris P. in Unionville
1 review Markham, ON
10/10

Duct Cleaning

They were able to work around my schedule and come after work. They took great care of the house, showed us a couple potential problems but didnt pressure us to fix anything extra. Total cost was exactly as estimated and the job was very well done!

Approximate cost of services:
$285.00
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Company Response

First of all I must apologize for not responding to your review sooner. I had some technical difficulties on my end.

We really appreciated your comments and are happy to have been of service to you.

Best Regards

Mike Skelton
Sales and Marketing Manager

D in Thornhill
D in Thornhill
1 review THORNHILL, ON
10/10

Duct Cleaning, Furnace Cleaning, Humidifier Repair

The service was outstanding, professional, courteous, clean and informative from the initial contact, the duct cleaning (had many disastors previous to finding Capps) to the repair and problem solving of my humidifier. The original installer had actually installed it it the hot water line and made so many holes in the copper piping that a plumber was recommended to fix the problem.

I was correctly informed of problems that they had identified and the appropriate solutions were found. I was correctly directed to obtain a plumber for the piping of the humidifier. I've had others say that they can fix a problem and misrepresented their qualifications only to make things worse.

I've been a home owner for over 35 years and they have been exceptional and the best to date. They take pride in their work and they are extreme,ly knowledgeable ibn this industry. I get my ducts cleaned every other year so I am confident in stating this. The cost was more than reasonable and I would not hesitate to engage their services again.

Approximate cost of services:
$360.00
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Company Response

First of all I must apologize for not responding to your review sooner. I had some technical difficulties on my end.

We really appreciated your comments and are happy to have been of service to you. Look forward to being of service again.

Best Regards

Mike Skelton
Sales and Marketing Manager

Mass in Brampton
Mass in Brampton
2 reviews Brampton, ON
10/10

Duct Cleaning

Robert and his partner were professionals in every sense of the word. Their service was well executed and they were very efficient. Cudos to them for being friendly as well. answering any questions we had was not an issue while they worked. Our new new home thanks them!!!

Approximate cost of services:
$250.00
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Company Response

First of all I must apologize for not responding to your review sooner. I had some technical difficulties on my end.

We really appreciated your comments and are happy to have been of service to you.

Best Regards

Mike Skelton
Sales and Marketing Manager

Terry in Brampton
Terry in Brampton
2 reviews Brampton, ON
10/10

Duct Cleaning

We were very pleased with the excellent service we got from Robert and his team. They fit us in at the last minute on a Saturday when we found out we needed to get a duct cleaning before our new furnace was to be installed on the following Monday. They were friendly and professional and got the job done quickly on a freezing cold day. You would never know they were there after they left. I would definitely recommend them and will certainly call on them for all my future duct cleaning.

Approximate cost of services:
$200.00
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Company Response

Terry: First of all I must apologize for not responding to your review sooner. I had some technical difficulties on my end.

We really appreciated your comments and are happy to have been of service to you.

Best Regards

Mike Skelton
Sales and Marketing Manager

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Capps Duct Cleaning Services

CUSTOMER TIP: Did you know that any technician that enters your home (in Ontario) to provide a furnace cleaning MUST have at least a G3 gas fitters certificate authorized by the TSSA. Don't be fooled by any other certifications acquired through associations other than TSSA. These certificates can normally be acquired quickly without a regulatory body. Remember to ask your technician for an original copy of their Ontario Certificate Of Qualification before beginning work in your home. Safety First....

****WE DO NOT USE TELEMARKETERS. PLEASE DO NOT BE FOOLED BY TELEMARKETERS CALLING AND SAYING THEY ARE US.*****

What about Capps:
We have been in business since the 1990's and we are family owned and operated. Our Owners are hands on employees with valid TSSA certification and all of our staff have been well trained to the highest standards for our customers. No partial jobs, no short cuts we do every home as if it was our children and grandchildren living in your environment.

***HIRE THE EXPERIENCED AND GET THE RESULTS YOU EXPECT***

What to look for when hiring a Duct Cleaning Company
- Not all Duct Cleaners are created equal.
Make sure the company coming to your home are professional, well trained and properly certified to complete all the work.
We have all heard the horror stories either from friends, neighbors, family member and customers or have seen the news related stories on Television of those "Duct Cleaners" who do not take pride in their work or are out to make a fast buck from the non-suspecting public. We at Capps face this situation almost every day when we hear from dissatisfied people who have had the ducts unsatisfactorily cleaned by one of these outfits. We are often called upon to redo residential homes and business's that were not done right the first time.
Your first clue you are hiring the wrong company should be the price they quote you. This old adage applies "you get what you pay for". In this day and age with the cost of having experienced and professional staff, the cost of fuel, insurance and related operating costs, how can anyone clean your home and do it right the first time for less than $249.00. The answer is, they don't have the experienced and properly trained/certified people, the right and well maintained equipment and don't take the time to do the job properly. In fact a lot of individuals just don't know the proper procedures. Also, just because they say they are members of an association does not make them a professional at what they do. Another point is they low ball you only to get their foot in the door. Some firms even have two services, one for partial cleaning and one to clean everything, usually it turns out to be everything when they show up. This amazes us, how can you just clean part of your system, it is like washing you feet and putting dirty socks back on.
These points are very important as this is your home, where you and your families spend a good portion of your life. Therefore, the Environment you live and breath in should be a major concern for you.
If you have had your ducts cleaned recently or in the past year or two here are some points to consider:
- Did the Technician present you with proper certification and take the time to walk you through the process either before or after the job. Some sort of Inspection should be done with you to keep you in the loop and confirm in your mind the job was done right.
- when duct cleaning is complete walk around taping duct work in certain places (our staff will do this with you), and if you hear stuff jumping around inside, the job was not done right.
-it's a new home it should be clean. Really, it would amaze you to see the undesirable things we consistently pull out of the ducting in new homes. Even those that say the ducts have been cleaned.

Our services included the cleaning of your entire ducting system from supplies to cold air returns, we go to every vent in the house with our air supply and vacuum to make sure that each run of ducting is cleaned thoroughly, starting on the top floor, working our way down into the basement. We actually send our air hose down every set of ducts in your home to make sure it is cleaned thorough, "no quick blow and go" is done by our staff. In addition a full furnace compartment cleaning will be done, which includes blowing out the compartment itself along with the fan area and upon completion a disinfectant /sanitizer http://www.benefect.com/US_benefect/US_products_disinfectants.php will be added to the duct work to help prevent any future possibility of any bacteria or mold in the duct work.

There are no hidden costs or hook up fees with use. The only thing extra is the tax which the government wants use to collect for them.

Do we have additional services you can pay for while we are there? Yes, if the filter(s) need replacing we will tell you. You can buy from us or pick one up at your favourite home supply. If you chose to buy one elsewhere we will clean the existing one for you.

Other services available that are not typically part of the Duct Cleaning System Cleaning, at addition cost, are the Dryer Venting and the Cleaning of the Air Conditioning Evaporator and Condenser units. These can be done at another time but the pricing is greatly reduced if you chose to have them done at the same time as the duct cleaning.

Included in every service: FREE air flow optimization! & FREE humidifier inspection

We also install Hepa Filtering Systems and Humidifiers, and these have to be specifically quoted based on the individual home requirements.

At Capps our work is done with satisfaction guaranteed! If for any reason (within 30 days) you are unsatisfied with the work done, we will return and do it again at no charge to you.

***PLEASE NOTE: WE DO NOT USE TELEMARKETERS, sub-contractors or call people for business. Our business booms on our reputation and word of mouth alone.
***DON'T BE FOOLED BY TELEMARKETERS CALLING AND SAYING THEY ARE US. The only way we will call you is if you have asked us to.***

CATEGORIES
Duct Cleaning
PRODUCTS
Hepa Filter Systems Humidifier Systems Ultraviolet Air Purifiers Thermostats
SERVICES
Commercial, Residential Industrial Duct Cleaning * Furnace Cleaning * Residential & Commercial Dryer Vent Cleaning and solutions * Installation of Humidifiers / HRV systems / Hepa Filter Systems Ultraviolet Air Purifier / Thermostats * Commercial & Industrial Overhead Cleaning * Bird And Nest Removal * See our website for other services provided!
BRANDS
All products sold are major brand names!
SPECIALITIES
Residential/Commercial/Industrial Duct Cleaning. Cottages, Condos, High Rises, and all types of exhausting systems.
WEBSITE
http://www.cappsductcleaningservices.com
YEAR ESTABLISHED
1998
NUMBER OF EMPLOYEES
4
RETURN POLICY
**100% CUSTOMER SATISFACTION GUARANTEED**
PAYMENT METHOD
Cheque, Cash, E-Transfer
LICENSES
TSSA - Techincal Standards and Safety Authority
MEMBERSHIPS
National Duct Cleaning Association
LIABILITY INSURANCE
Yes
DIPLOMAS
Ing Insurance Company of Canada
WORKERS COMPENSATION
Yes
BONDED
Yes
WARRANTY TERMS
100% SATISFACTION GUARANTEED SO, HIRE THE EXPERIENCED AND GET THE RESULTS YOU EXPECT!
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