Canadian Choice Windows & Doors

Windows & Doors Installation & Service
Calgary AB T2H 2J7
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91%

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Reviews by rating (past 12 months)
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Best of 2021 winner 9 timesBest of 2021winner 9 times

Reviews for Canadian Choice Windows & Doors

Average customer rating:
9.4 10 (3027 reviews)

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Alice in Mississauga
Alice in Mississauga
14 reviews Mississauga, ON
10/10

Window and Patio door replacement

Last year, we replaced all our main and second floor windows and a patio door through Canadian Choice. We were very pleased with the professionalism of both the sales person (Stan) and installer (Tim). Everything went according to plan. After having lived with the results for a year, we are also happy with the quality of the windows and the patio door. I will hire them again to replace our basement windows and patio door in the near future.

2 of 2 people found this review helpful.
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Company Response

Hi Alice, thank you for your business and leaving the review. Glad to you got to experience first hand the service Canadian Choice provides. We appreciate your business and look forward to helping you in the future.

Private User
Private User
Private User reviews Toronto, ON
9/10

Window Replacement

Good people work here. Worked with Stan and really appreciated his responsiveness and dedication. It made a difference while navigating the challenging supply and demand issues due to current covid times. He went above and beyond answering questions and coordinating the installation. Office reception also helpful. The install team was great too, very satisfied with the craftsmanship and attention to detail. Highly recommended. Thanks!

1 of 1 people found this review helpful.
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Bavan from Vaughan
Bavan from Vaughan
1 review Vaughan, ON
10/10

Fix broken bottom seal in the Window ( Job done Nov 2021)

I contacted Mr. Alex from CCW to replace the broken bottom seal. Me. Alex was very courtious and professional and he sent MR, Filipe to do the job. When Mr. Filipe came to do the job i was away and he patiently waited for me. Mr. Filipe finished the job in no time and he was very knowledgeable. I am extremely happy i chose Canadian Choice windows to replace my existing doors & windows 6 years ago.
Keep up the good job guys and thank you for fixing our issue.
stay well & safe
Bavan

1 of 1 people found this review helpful.
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Private User
Private User
0 reviews Toronto, ON
9/10

New windows

I would like to thanks Stan and his team on the great service and professionalism. The new windows are so beautiful and make the house look like new!
Thanks again.
Would definitely recommend this company!
A Brown

1 of 1 people found this review helpful.
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Private User
Private User
0 reviews Oakville, ON
10/10

Window Replacement

I’m very impressed with not just the quality of Canadian Choice Windows, but with the guidance and advice provided by Stan our Sales/Product Advisor as well as our Installers - Mike and Eugene.
Stan gave us some fantastic recommendations with respect to colour, product, Window Openings, etc. He even guided us with decisions both from an ROI versus Utility and enjoyment. He was very helpful!!!
As for the Installation, Mike and Eugene were a great team! They took a lot of care, cleaned up the dust and debris and even put up with me with my request for a few finishing touches. I have already recommended Canadian Choice to neighbours and friends and would be comfortable recommending this team to others also.

1 of 1 people found this review helpful.
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Company Response

Thank you for the kind words about our Company and Stan. Stan, our installers, and overall team, are happy to have you as a customer and appreciate your business. We really appreciate your referrals.

Private User
Private User
Private User reviews Toronto, ON
10/10

Window replacement

We were very satisfied with the work and the excellent level of service provided by both Stan and Vlad. I would definitely recommend them to anyone who needs new windows and doors.

1 of 1 people found this review helpful.
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Company Response

Thank you for the kind words. I will make sure to pass them along to Stan and Vlad.

Kelly in Toronto
Kelly in Toronto
1 review Mississauga, ON
10/10

Windows

I love my new windows. Stan was very personable and knowledgeable about services and products. . I’ve already recommended them to family and friends. Thank you very much

1 of 1 people found this review helpful.
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Company Response

Hi Kelly, thanks for the kind words. I will make sure to pass them along to Stan. We really appreciate your recommendation to friends and family.

PatriciaHD
PatriciaHD
1 review Whitby, ON
10/10

Bay Window Replacement

We had our Bay window replaced, as there was some water damage from the old window. The crew that came to change out the window was excellent! They came at the pre- arranged time and worked quickly and efficiently. We are very pleased with the work done and the final result looks flawless.

1 of 1 people found this review helpful.
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Company Response

Hi Patricia, our installers are such a pleasure to have part of the team. You got to experience their expertise first hand. Thanks for the 10 stars and the review

5/10

What a headache

I was super excited to get new windows and doors and after a long extensive search we decided to get a quote from Canadian choice, the sales person Blair came no problem everything was great he was great when we signed then never to be seen or heard of again after emails and calls trying to rectify an issue from his side.. so august to nov..we agreed on a. Sliding screen door that didn't end up coming in and Blair hadn't even put it on order??

Fine this situation after weeks of back and forth of this.. finally came we had discussed 0% financing that then changed to 8% by the way two windows can cracked and they had to install them that way or I wouldn't be able to have my windows done
Then they come to fix it and yet another window broken? Like how long should it take to get a window fixed
Trying to get a hold of anyone and accountability we like pulling teeth finally Hannah contacts me about financing that they waited to long to put it thorough she said they have to reapply... and at 8% is this the
gimmick?
Installers were amazing they were kind and very professional... now it's snowed and all the curling around my windows and doors is now turning pink???? Is this normal?

Definitely do an extensive search before deciding on this company I've had nothing but headaches and no one gets back to me after spending so much money

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Company Response

I'm sorry to hear about your experience. We are hear to help. Please reach out to our service team at 416.848.6930 ext 101 and we will be glad address issues.

Evad Nisap
Evad Nisap
0 reviews Vancouver, BC
0/10

Avoid this Company - Horrid customer service

I selected this company to replace all our windows. I will start by saying the quality of the product is very good. That is NOT the issue. The issue is their horrendous service. From delay after delay for installation, to wrong product being installed to continually being misleading about timelines and replacing product to not accepting responsibility for THEIR error. The frustration of dealing with this company isn't worth it.

Had we known their customer service was this bad and they they fail to accept responsibility for their errors or continual dismissal of real complaints or compensation. They aren't worth the stress.

I would recommend finding a local door and window company that stands behind what they sell. This company most doesn't, especially if you're in Western Canada.

Just as a reminder to their management, Canada continues beyond the Ontario border!

2 of 3 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canadian Choice Windows & Doors

Save thousands by dealing directly with a manufacturer! Canadian Choice Windows and Doors Inc. is a leading manufacturer of windows in Canada, serving Ontario. Canadian Choice Windows and Doors offers a huge selection of replacement windows including energy efficient windows, vinyl windows, casement windows, awning windows and bow and bay windows.

Canadian Choice Windows and Doors has been serving Toronto, Richmond Hill, North York, Markham, Mississauga, Oakville, Burlington, Hamilton, Kitchener, Cambridge, Niagra Falls and the surrounding areas as well as in Calgary, Edmonton, Winnipeg and Northern Ontario.

Why is Canadian Choice Windows and Doors your best solution for window replacement?

1. No Pressure Estimate: take your time & make informed decision

2. Save Money: Energy Star windows will reduce your energy bill by 30 %

3. Professional Installation: flawless installation and thorough clean up by courteous installers

4. High Quality: The highest quality windows in the industry, featuring foam injected honey comb structure.

5. Easy Financing: Financing solutions to fit anyone’s lifestyle

6. Maximum Comfort: low-E coating to reflect summer sun and retain winter heat with our Cardinal Smart Glass system.

7. Zero Maintenance: our windows are easy to clean from within the home and will never fade or discolor

Canadian Choice Windows and Doors is your smartest solution for window and door replacement.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
replacement windows, vinyl windows, basement windows, casement windows, double hung windows, awning windows, custom windows, energy efficient windows, energy start windows
SERVICES
replacement windows, windows manufacturer, windows installation, custom windows
BRANDS
Canadian Choice Windows and Doors
STYLES
casement windows, vinyl windows, basement windows, garden windows, architectural windows, awning windows, double slider windows, double hung and bow and bay windows, classic, contemporary and modern styles are available.
SPECIALITIES
Factory-direct windows - save thousands by avoiding the middleman. Professional installation - our crews will install your windows on time and will do a thorough clean up of work area.
WEBSITE
http://www.windowscanada.com
YEAR ESTABLISHED
1976
NUMBER OF EMPLOYEES
70
PAYMENT METHOD
cash, cheque, Visa, MasterCard, financing
LICENSES
Better Business Bureau, CSA, Energy Star
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime warranty on all windows installed
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.