Canadian Choice

Formerly Canadian Choice Windows & Doors
Windows & Doors Installation & Service
Calgary AB T2H 2J7
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Reviews for Canadian Choice

Average customer rating:
9.4 10 (3377 reviews)

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Private User
Private User
Private User reviews Hamilton, ON
10/10

Front bay window

Very good workmanship and happy with the finished product...would highly recommend..also Mike was great to deal with

Approximate cost of services:
$4,800.00
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Company Response

Thanks so much for the great 10* review. Glad to hear that you liked your experience with Mike. Please keep us in mind for any future projects.

Frank C.
Frank C.
2 reviews Toronto, ON
10/10

New windows installed

Canadian Choice windows and doors did a fantastic job at my newly constructed home. My windows and doors were exactly as ordered. Tony was great to work with every step of the way. Every situation, every question he was right there reachable on the phone and resolving. The install crew Miroslav was absolutely by far the best. He verified everything he installed and the install was seamless. Miroslav kept me apprised of each and every step. End result was perfection even though I may have annoyed him with my many questions. Thanks again Canadian Choice would never hesitate to use them again.

Review has 1 previous version
Approximate cost of services:
$26,000.00
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Company Response

Thanks Frank for the great 10* review. Glad to hear that you enjoyed your experience with Tony. Also happy to hear that you had a good experience with Mirolslav and his installation team. Please keep us in mind for any future projects.

Private User
Private User
Private User reviews Burnaby, BC
9/10

Window replacement for house

Excellent quality and service. Windows were better than I thought. Alex did an amazing job of assisting me with window selection. He offered me various options, provided pros and cons for each, and didn't pressure me to make my decision. Best of all, my wife was super happy with the results.

Approximate cost of services:
$13,000.00
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Company Response

Thanks so much for the great 10* review. Glad to hear you had a great experience with Alex and that your wife was super happy with everything. Please keep us in mind for any future projects.

Private User
Private User
Private User reviews Tillsonburg, ON
8/10

Canadian Choice window installation

Right from the start, with Mike, who sold us the windows. He was very knowledgeable, friendly, and made the purchase easy. The installers were friendly, and professional. This is not the first time, we used Canadian Choice, and will not be, the last time. We highly recommend them. Thanks!

Approximate cost of services:
$25,000.00
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Company Response

Thank you very much for the great 10* review. Happy to hear that you enjoyed your experience with Mike. Please keep us in mind for the next project.

Felipe.clark
Felipe.clark
0 reviews Vaughan, ON
10/10

Excellent experience

I chose Canadian Choice Windows and Doors to replace nine windows and two doors in my house. After comparing quotes and technical data from eight other competitors, Canadian Choice was the logic choice. Their windows are technically impressive, with excellent energy rating (more than enough to qualify for the maximum rebate from the Canadian government). It is noteworthy that their windows have low solar heat gain coefficient, which is excellent for the summer, and also great U factor, which is perfect for the winter. In summary, the windows wont let the house overheat in the summer, and will keep the heat / cool generated by the HVAC system inside the house. An important detail, often overlooked, is that Canadian Choice windows have above average visible light transmission (0.47 for triple glazed windows), which means that these windows achieve a low solar heat gain coefficient by rejecting infra-red radiation (which carries most of the heat) rather than blocking the good part of Sun light.
For reference, this is the NRCan of the windows I chose: NR9274-38220839-ES5 (you can look it up here on the NRCan page).
The sales person I worked with made the whole experience wonderful. He cared about my needs, and was very responsive in providing all the technical data about the products (to my surprise some companies werent open with their technical data). His help was paramount in choosing the colors for our windows and doors, and the result turned out beautiful!
The installation was done over two days by three professionals. They were very careful and delivered clean results, with no damages to the house. I was particularly worried about the installation of my basement windows, but the team did a spectacular job where they hand-crafted eye-popping external and internal trims around the windows. They even helped me fix the hinges of one of the doors inside my house, which shows they really care about customer happiness.
It's been just a few days after the installation, but the average temperature in all three floors of the house seems more uniform (the windows and doors seem to have minimized the stack effect) and the house feels quieter. I still need more time to experience the full benefit of these new windows and doors, and I am particularly looking forward to the winter to better assess the quality of this hardware.
I will also have an energy auditor coming to my house for a post-installation inspection soon. I will update this review as soon as I have the final report.
I would also like to mention the experience at the Canadian Choice showroom. Their office, showroom and factory / warehouse are in very nice space in Vaughan, where the staff is very friendly, and open to questions and to demonstrating the functionality of the products.
The only nuisance I have to mention is that there were some miscommunications with my order, so I would advice future customers to diligently review their order / quote.
Finally, as a recommendation for Canadian Choice, it would be nice if you could give customers some updates during the manufacturing process (e.g.: when the order is sent to the factory, manufacturing time, manufacturing progress etc.). Customers tend to get anxious, and these updates would help. In the specific case of my order, there was doubt whether my basement windows could be manufactured with triple glazing (otherwise they would have to be dual glazed), and I only really had a definitive answer for this question when the windows arrived and I could inspect them personally.
On the other hand, Canadian Choices communication leading to the installation days was perfect. They called us to schedule the crews visit, discussed potential changes with us due to weather conditions, called us the day the installation started to check if everything was going well, and afterwards to double-check if the results were to our satisfaction.
Overall, I would recommend Canadian Choice, and if I need other windows or doors in the future, I will contact them.

Approximate cost of services:
$25,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks so much Felipe for that amazing and thorough review. We're absolutely thrilled that you enjoyed your entire experience with Canadian Choice. You obviously did your homework which is always great to hear especially since it's a big investment for your home. Please keep us in mind for any future projects.

Karen
Karen
0 reviews St. Catharines, ON
0/10

Won't fix the problems

The new door I had installed has a blue smokey look in between the glass and they won't change it and on of my other windows they installed, I have a hard time opening. They won't fix the problem and ignore me when I try to get help. I had 6 window and a door replaced. This is horrible

Approximate cost of services:
$1,500.00
2 of 3 people found this review helpful.
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Company Response

Thanks Karen for the review. We're sorry that we haven't met your expectations in terms of warranty and service. Can you please contact us at 1-866-807-8064 and ask for the consumer care manager who would be more than happy to take care of this for you.

Ami in Toronto
Ami in Toronto
0 reviews Hamilton, ON
10/10

Patio door for kitchen

We co texted Joe from the company for patio door for our kitchen as we need to do it urgently and in 3-4 weeks time frame. He came in and explained everything and we put in order and we got the door installed in less than 3 weeks. The installers came in and explained us all the little details and did a fantastic job in installing the door.

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks so much Ami for the great 10* review. We're glad that Joe was able to assist you in getting your new patio door in less than 3 weeks and that you had a great experience with the installation team. Please keep us in mind for any future projects.

Private User
Private User
1 review Burlington, ON
10/10

Windows (6) and doors (front+back) replacement

I decided to replace second floor windows (6 pieces) and made appointments with 5 different companies for estimate. Joe for Canadian Choice came on time and during the appointment he was very polite, informative but never pushy. He understood my approach to business "cut short and come to benefits + competitive price + customer service".
He is friendly, respectful very polite.
He made for me the whole process easy, understandable and quick.

Installation was done by Igor and Igor.
Both are extremely detail true, precisely, friendly, polite and respectful gentlemen.
I am very happy and satisfied with my choice of company. I have already recommended my neighbor.
The guy who often delivers to my address was in awe seeing my new front door and said "OMG one moment I thought I am in wrong address, impressive front door".

Approximate cost of services:
$20,095.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for that incredible 10* review. We're so happy that you enjoyed your experience with Joe. Most customers love dealing with him as he's so passionate about what he does. Also glad you had a great experience with Igor and Igor as they are great installers and are so clean and neat. Please keep us in mind for any future projects.

Private User
Private User
1 review Brantford, ON
10/10

Basement reno

Canadian Choice windows and doors was a fantastic company to work with. Their sales rep Joe was great and very informative. The installation went seamless and their installer was very polite, professional and very tidy. I would recommend this company to anyone who is looking to upgrade their windows and doors.

Approximate cost of services:
$5,500.00
1 of 1 people found this review helpful.
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Company Response

Thanks so much for the awesome 10* review. Glad that you enjoyed your experience starting with Joe and right up to the installation team. Please keep us in mind for any future projects.

Dawn and Steve
Dawn and Steve
1 review Edmonton, AB
10/10

House Windows

Peter came for our quote and was great, we got business done as well as had a lot of laughs. Nothing bad to say and would recommend 100%
We are excited for our new windows!!

Approximate cost of services:
$32,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks Dawn and Steve for the wonderful 10* review. We're glad that Peter was able to help you out with your project and that you could share some laughs. Please keep us in mind for any future projects.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canadian Choice

Save thousands by dealing directly with a manufacturer! Canadian Choice Windows and Doors Inc. is a leading manufacturer of windows in Canada, serving Ontario. Canadian Choice Windows and Doors offers a huge selection of replacement windows including energy efficient windows, vinyl windows, casement windows, awning windows and bow and bay windows.

Canadian Choice Windows and Doors has been serving Toronto, Richmond Hill, North York, Markham, Mississauga, Oakville, Burlington, Hamilton, Kitchener, Cambridge, Niagra Falls and the surrounding areas as well as in Calgary, Edmonton, Winnipeg and Northern Ontario.

Why is Canadian Choice Windows and Doors your best solution for window replacement?

1. No Pressure Estimate: take your time & make informed decision

2. Save Money: Energy Star windows will reduce your energy bill by 30 %

3. Professional Installation: flawless installation and thorough clean up by courteous installers

4. High Quality: The highest quality windows in the industry, featuring foam injected honey comb structure.

5. Easy Financing: Financing solutions to fit anyone’s lifestyle

6. Maximum Comfort: low-E coating to reflect summer sun and retain winter heat with our Cardinal Smart Glass system.

7. Zero Maintenance: our windows are easy to clean from within the home and will never fade or discolor

Canadian Choice Windows and Doors is your smartest solution for window and door replacement.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
replacement windows, vinyl windows, basement windows, casement windows, double hung windows, awning windows, custom windows, energy efficient windows, energy start windows
SERVICES
replacement windows, windows manufacturer, windows installation, custom windows
BRANDS
Canadian Choice Windows and Doors
STYLES
casement windows, vinyl windows, basement windows, garden windows, architectural windows, awning windows, double slider windows, double hung and bow and bay windows, classic, contemporary and modern styles are available.
SPECIALITIES
Factory-direct windows - save thousands by avoiding the middleman. Professional installation - our crews will install your windows on time and will do a thorough clean up of work area.
WEBSITE
http://www.windowscanada.com
YEAR ESTABLISHED
1976
NUMBER OF EMPLOYEES
70
PAYMENT METHOD
cash, cheque, Visa, MasterCard, financing
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime warranty on all windows installed
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.