Canadian Choice Windows & Doors

Windows & Doors Installation & Service
Calgary AB T2H 2J7
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Best of 2021 winner 9 timesBest of 2021winner 9 times

Reviews for Canadian Choice Windows & Doors

Average customer rating:
9.4 10 (3019 reviews)

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Natalie1122
Natalie1122
0 reviews Hamilton, ON
10/10

Windows and Doors

Jemal was a pleasure to work with. He was honest and upfront and extremely personable. Not salesy! He followed up in a timely manner once everything was installed and answered any and ALL questions we had. He clearly explained payment options to us which usually causes some confusion but he was very detailed and thorough. He made everything from start to finish so easy! We recommended him to some of our friends!

2 of 2 people found this review helpful.
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Company Response

Hi Natalie, thank you for the review and sharing your experience. Jemal, is everything you said and more. We truly appreciate having him on our team. Your recommendations are appreciated.

R Lew
R Lew
0 reviews Calgary, AB
1/10

Poor after care: will not return calls with subpar product and installation

Installed windows front of house less than a year ago. One window at an angle, cranks don’t work, and three windows are fogged up on hot days. No one returning calls and email. Avoid!!

0 of 2 people found this review helpful.
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Company Response

Hi R Lew,

I'm sorry to hear about this windows. Please reach out to me at 416.848.6930 ex 202 and I will make sure the appropriate steps are taken.

Patricia Lewis
Patricia Lewis
1 review Mississauga, ON
10/10

New windows and patio door

I was very pleased with both my salesperson Graeme and the installers. They were very polite and worked tirelessly. They arrived at my house at 9:00 am and worked tirelessly until 8:45 pm. They did a great job and cleaned up beautifully. Thank you Canadian Choice Windows & Doors.
Regards,
Patricia Lewis

2 of 2 people found this review helpful.
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Company Response

Hi Patricia, thank you for the kind words. I will make sure to pass them along to Graeme and the installation team. We appreciate your business.

ssimons12
ssimons12
1 review Hamilton, ON
10/10

AMAZING

Quality +++ Graeme was available, knowledgeable, informative, professional and available, he was a rockstar. The installers were polite, respectful professional and hard working. The product is fantastic and the workmanship and attention to detail amazing . This is my second time using this company and will recommend them to everyone. BEST COMPANY

3 of 3 people found this review helpful.
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Company Response

Hi Ssimons12, I must agree, Graeme is a rockstar. Having him on our team, is a pleasure. Our installers are also the best. Thank you for the recommendation and the review.

Igor in Etobicoke
Igor in Etobicoke
2 reviews York Regional Municipality, ON
10/10

Doors

We've got a quote from Vince, everything was done as agreed. The company made very good job with our doors, no mess, no problems. They were staying in touch during the whole process, it was very well organized. We recommend them definitely.

2 of 2 people found this review helpful.
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Company Response

Hi Igor, thank you for using Canadian Choice for your doors. Vince is a top notch guy. A big part of our team. We appreciate you sharing your experience and the review.

Victor
Victor
0 reviews Toronto, ON
10/10

Windows installations

We got an estimate from Vince , he was very well informed and provided a lot of information on the draftlock windows.
The work was done when promised and also the
Installers were very professional and very neat as well. We highly recommend them.

2 of 2 people found this review helpful.
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Company Response

Hi Victor, thank you for the review. Vince is very knowledgeable in the industry. Thanks for the kind words about the installers.

Mathew in Brantford
Mathew in Brantford
1 review Rockwood, ON
1/10

Do not use this company!

I am a contractor and am aware of the issues and difficulties that the current landscape is causing but the issues I experienced with my window installation were the result of poor management and poor work force. We paid our deposit to have 3 large windows and 1 patio door replaced on March 19th. We were told to expect a visit with in a week to finalize measurements. After we didn't hear anything in that week I reached out a couple times and finally someone came out measure 2.5 weeks after our deposit was paid. They said to expect an installation date in about 10 weeks. We were contacted in that 10 weeks to notify us that they would be installing on July 7th. I took the morning off work to meet the installers and we arranged to have our 1 and 3 year old somewhere else for the day. (not an easy task during a pandemic). No one showed up. Once no one showed up between 8 and 12 as we were told to expect I called the installation department and they were very apologetic but said "they majorly screwed up" and there were no installers dedicated to our installation that day. We then rescheduled for July 13. Again I took the morning off and the rest of my family found other accommodations for the day. When no one showed up again I reached out and they said the installation team left hours ago and they would try to find them. I heard nothing else and then the installers finally showed up after 1 pm. They said they misread my address. Through the whole installation process one of the two installers refused to wear a mask even when he was showing me the paperwork side by side at the end of the day. Since they didn't start until 1 pm they didn't finish until after 7pm. When I started to walk through I noticed they hadn't installed the secondary lock on the patio door that we ordered. He said he didn't have it and someone else will come to install it. He then gave me some papers to sign without showing me the rest of the job and started to pull away. I found the frame of the old door in my backyard and chased the truck to get them to take the garbage. After they left I noticed the windows were not cleaned and that one of the pieces of trim was cut 1" short. I reached out immediately to my sales rep and he said that a service technician would be out to install the lock and fix the trim. Weeks went by and I kept reaching out and not getting an appointment. Finally on Aug 19 the service department contacted us to schedule to finish on Aug 28. The service guy showed up and was great except that he only had the lock and said another service appointment will be made to fix the trim. For over a month now my house has had unfinished trim and even though I have paid in full Canadian Choice doesn't seem to care. I have more windows to change next year and will definitely be giving my money to someone else.

0 of 4 people found this review helpful.
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Company Response

Hi Mathew, I'm sorry to hear about your experience. If you can please reach out to me at 416.848.6930 ex 202, I will make sure to get this dealt with, in a timely manner.

STB
STB
1 review Calgary, AB
8/10

Sales Person of the Year

Of all the people I’ve had to deal with for my home renovations, Tony D was by far the best. So pleasant to deal with. Very knowledgeable, understanding and easy to talk with. Any issues resolved quickly and easily with Tony. All questions asked responded to very quickly. He’s wonderful! Thank you Tony!!!

1 of 1 people found this review helpful.
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Company Response

Hi STB, Tony is everything you said and more. Thank you for the kind words. We appreciate your business.

Tina from Richmond Hill
Tina from Richmond Hill
3 reviews Vaughan, ON
10/10

Great job

Just want to say a big Thank you to Tony D great knowledge and customer service we ordered a patio door but for sure will call Tony when we are ready to do our windows. Awesome

2 of 2 people found this review helpful.
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Company Response

Hi Tina, thanks for the nice words about Tony. I will make sure to pass them along. We look forward to doing business with you in the future.

ajsduncan in Toronto
ajsduncan in Toronto
1 review Toronto, ON
10/10

Windows and doors

I called Canadian Choice to get a quote. They sent over Tony D who was very knowledgeable and helpful throughout the process. I will definitely be calling Tony again and using Canadian choice for my future window and door projects!

2 of 2 people found this review helpful.
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Company Response

Thank you for sharing your experience with the community. Tony is a pleasure to have on our team. Glad you got to experience it.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canadian Choice Windows & Doors

Save thousands by dealing directly with a manufacturer! Canadian Choice Windows and Doors Inc. is a leading manufacturer of windows in Canada, serving Ontario. Canadian Choice Windows and Doors offers a huge selection of replacement windows including energy efficient windows, vinyl windows, casement windows, awning windows and bow and bay windows.

Canadian Choice Windows and Doors has been serving Toronto, Richmond Hill, North York, Markham, Mississauga, Oakville, Burlington, Hamilton, Kitchener, Cambridge, Niagra Falls and the surrounding areas as well as in Calgary, Edmonton, Winnipeg and Northern Ontario.

Why is Canadian Choice Windows and Doors your best solution for window replacement?

1. No Pressure Estimate: take your time & make informed decision

2. Save Money: Energy Star windows will reduce your energy bill by 30 %

3. Professional Installation: flawless installation and thorough clean up by courteous installers

4. High Quality: The highest quality windows in the industry, featuring foam injected honey comb structure.

5. Easy Financing: Financing solutions to fit anyone’s lifestyle

6. Maximum Comfort: low-E coating to reflect summer sun and retain winter heat with our Cardinal Smart Glass system.

7. Zero Maintenance: our windows are easy to clean from within the home and will never fade or discolor

Canadian Choice Windows and Doors is your smartest solution for window and door replacement.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
replacement windows, vinyl windows, basement windows, casement windows, double hung windows, awning windows, custom windows, energy efficient windows, energy start windows
SERVICES
replacement windows, windows manufacturer, windows installation, custom windows
BRANDS
Canadian Choice Windows and Doors
STYLES
casement windows, vinyl windows, basement windows, garden windows, architectural windows, awning windows, double slider windows, double hung and bow and bay windows, classic, contemporary and modern styles are available.
SPECIALITIES
Factory-direct windows - save thousands by avoiding the middleman. Professional installation - our crews will install your windows on time and will do a thorough clean up of work area.
WEBSITE
http://www.windowscanada.com
YEAR ESTABLISHED
1976
NUMBER OF EMPLOYEES
70
PAYMENT METHOD
cash, cheque, Visa, MasterCard, financing
LICENSES
Better Business Bureau, CSA, Energy Star
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime warranty on all windows installed
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.