Canadian Choice

Formerly Canadian Choice Windows & Doors
Windows & Doors Installation & Service
Calgary AB T2H 2J7
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

92%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Canadian Choice

Average customer rating:
9.4 10 (3377 reviews)

Sort by

Cindy from Toronto
Cindy from Toronto
1 review Scarborough, ON
8/10

11 Windows

I needed to replace the windows in the home I recently moved into as they were installed in 1978! Oliver clearly explained the environmental features of the windows and the benefits. The installers arrived at exactly 8:00am and began work immediately. They completed the entire job in less than 6 hours leaving no mess.
The only issue I had was with the customer service department. One of the windows had a sticker that stated it should be facing the outside of the house. I immediately called the customer service department to try to have the installer come back to check to make sure it was installed correctly. They did not return my call. I emailed the same day (installation day) notifying them of this issue. They did not return my email. I waited until Monday to call again as I still had not heard back from the company. I left yet another message which was finally returned by Oliver the salesman 5 days after installation. He came to the house, checked the window and assured me it had in fact been installed correctly and that the sticker was simply placed on the wrong side.

The windows have made a significant difference to the temperature of my house as well as the appearance. Both the salesman Oliver and the installers were excellent. The customer service department though needs work.

I would recommend Canadian Choice Windows though as they are quality windows installed by professionals at a competitive price.

Approximate cost of services:
$5,500.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hello Cindy. First of all, thank you so much for your feedback. We appreciate that you took the time and effort to leave us a review even though you weren't completely satisfied with every process of your window installation. Secondly, we greatly apologize for our customer service not being satisfactory. We will do our best to make sure our customers are happy, so thank you again for letting us know. We're glad that you ultimately got the problem solved through the contact of your salesperson and hope that we can receive future recommendations for Canadian Choice Windows & Doors, for which we thank you in advance.

Boris and Olga from North York
Boris and Olga from North York
2 reviews Thornhill, ON
10/10

Windows upgrade

Excellent service. Stan went an extra mile to fix unpleasant hidden "surprises" that even weren't covered under contract. Very understanding, human approach build on top of proffessionalism. I would gladly recommend Stan and Canadian Choice W & D to my friends. Kindly thank you.

Approximate cost of services:
$8,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Boris and Olga, thank YOU kindly for leaving us such a pleasant feedback. We greatly appreciate it. We pride ourselves on service and professionalism as well as our quality products, so we love to hear customers' opinions on these facets. We thank you once again for your generous review and in advance for your future recommendations at Canadian Choice Windows & Doors.

Melissa Maduro from Edmonton
Melissa Maduro from Edmonton
1 review Edmonton, AB
10/10

17 windows and 5 doors

We contacted Max after doing an internet search to replace our windows and doors. Our consultations with Max were excellent. He was patient, very knowledgeable, and explained with detail, why their products are worth their cost. Max was always available to talk to, and was always in communication. He came to the house while the windows were being installed and when the doors were installed. Max's team, Yuri and Slava, worked quickly and quietly. They were always prompt, and never left a mess behind. Replacing windows and doors is a expensive project - when it is done with perfection, it is well worth every cent.

Approximate cost of services:
$34,000.00
Was this review helpful?
Company Response

Hi Melissa. Thank you for your feedback, it means a great deal to us to hear back from our satisfied customers. We want you to feel comfortable and reassured that you are getting the best service and products for your money. Our installers and sales representatives work hard to make sure our customers get perfection and we are so glad you received it. We thank you in advance for your future recommendations from Canadian Choice Windows & Doors.

Andrew in Pickering
Andrew in Pickering
5 reviews Pickering, ON
10/10

Windows and doors - rear of house only

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Manny was an outstanding person/salesman. Very happy with him. I would not have had my windows done if it weren't for him. Paul and his crew were also very good. Will recommend this company because Manny came out to see us. We trust him.

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Hello Trin, thank you for your feedback. We appreciate it so much. Our sales representatives and installers always work hard to make sure our customers get what they ask for, and it seems they did the job perfectly for you. Thank you for your business and we also thank you for your future recommendations from Canadian Choice Windows & Doors.

Natalia Narinskaya from Calgary
Natalia Narinskaya from Calgary
1 review Calgary, AB
10/10

windows replacement

Had a great experience with company. Whole process starting from sales representative Vlad Nemchuk who gave us good advise and price. Installation guys were well organized, clean and efficient. Wonderful job! I am ENJOYING my new windows!

Approximate cost of services:
$12,000.00
Was this review helpful?
Company Response

Hi Natalia, we are so glad to hear you're enjoying your new windows! It gives us so much satisfaction to know that our products and services provided a positive experience. Please let us know if you have any questions of concerns at any time. Thank you in advance for your future recommendations from Canadian Choice Windows & Doors.

Heather from Portage La Prairie
Heather from Portage La Prairie
1 review Portage La Prairie, MB
10/10

replaced 11 windows

Called Canadian Windows for a quote and they sent Ivan right away. He was very knowledgeable and showed me all the options i had. My windows were in very poor condition, and after just having one of the coldest winters in Manitoba, i knew it was time to replace them. I had 11 windows in total done and i couldn't be happier, even the street noise has been cut in half. The installers were very polite and worked hard all day. They cleaned up all the mess and took away any garbage. My new windows look FANTASTIC I have had so many people walk by and comment on them. I only have one more window to do, and sliding door to replace. I WILL most definitely be calling this company again for both! THANK YOU CANADIAN CHOICE WINDOWS!!

Approximate cost of services:
$12,345.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank You very much for your positive feed back. It is our pleasure to be able to provide our customers with great products and service.

CFShu from Calgary
CFShu from Calgary
1 review Calgary, AB
10/10

Windows Replacement and Door Replacement

This is the second time that I use this company to replace bedrooms windows and Patio Door and Front Door, Cindy Z the sale lady was very helpful through out the process of replacing windows. The all look beautiful and the installer crew were great got the job done within one day. Will use them again!

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

We greatly appreciate your positive comments. It is a wonderful compliment to know that our customers are happy with our products and service.

Bella Amangyen from Calgary
Bella Amangyen from Calgary
1 review Calgary, AB
10/10

Window Replacement

I have 10 people came in for a quote and among all the people who came is Val Nemchuk, I was impressed with the way he did his demo and he has a very pleasing personality and good sales manner. I am pretty happy with the service the company has provided and I would surely recommend them to anybody I know.

Approximate cost of services:
$6,800.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank You for your positive feedback. It gives us great satisfaction to know that our customers are happy. We appreciate your business.

Tyler from Calgary
Tyler from Calgary
1 review Calgary, AB
10/10

Windows

We recently had all of the windows in our home replaced by Canadian Choice Windows. Our sales rep was Vlad Nemchuk. Vlad came and gave us a quote, and was courteous and efficient. We booked the installation date and the company managed to replace all of the windows (including large bay windows etc.) in a single day (they'd booked for 2 days, but managed to get it done in 1). They also cleaned up nicely, including vacuuming the entire house. The windows look and work great.

Approximate cost of services:
$13,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

It is our pleasure to ensure the the customers are happy with our products and service. Thank you for your comments and business.

AEK
AEK
1 review Woodbridge, ON
10/10

69 fredick street

We are very happy with Stan (salesman) new what we wonted his service was excellent knew his product well and the look we were looking for. The installers Geno and his co worker were professional in there work made it look easy. They cleaned up all the debris. i will recommend to all friends and family for Canadian Choice Windows the best Thanks.

Approximate cost of services:
$18,000.00
Was this review helpful?
Company Response

We are very pleased to know that our customers are happy with the job we do. Thank You for your positive comments.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canadian Choice

Save thousands by dealing directly with a manufacturer! Canadian Choice Windows and Doors Inc. is a leading manufacturer of windows in Canada, serving Ontario. Canadian Choice Windows and Doors offers a huge selection of replacement windows including energy efficient windows, vinyl windows, casement windows, awning windows and bow and bay windows.

Canadian Choice Windows and Doors has been serving Toronto, Richmond Hill, North York, Markham, Mississauga, Oakville, Burlington, Hamilton, Kitchener, Cambridge, Niagra Falls and the surrounding areas as well as in Calgary, Edmonton, Winnipeg and Northern Ontario.

Why is Canadian Choice Windows and Doors your best solution for window replacement?

1. No Pressure Estimate: take your time & make informed decision

2. Save Money: Energy Star windows will reduce your energy bill by 30 %

3. Professional Installation: flawless installation and thorough clean up by courteous installers

4. High Quality: The highest quality windows in the industry, featuring foam injected honey comb structure.

5. Easy Financing: Financing solutions to fit anyone’s lifestyle

6. Maximum Comfort: low-E coating to reflect summer sun and retain winter heat with our Cardinal Smart Glass system.

7. Zero Maintenance: our windows are easy to clean from within the home and will never fade or discolor

Canadian Choice Windows and Doors is your smartest solution for window and door replacement.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
replacement windows, vinyl windows, basement windows, casement windows, double hung windows, awning windows, custom windows, energy efficient windows, energy start windows
SERVICES
replacement windows, windows manufacturer, windows installation, custom windows
BRANDS
Canadian Choice Windows and Doors
STYLES
casement windows, vinyl windows, basement windows, garden windows, architectural windows, awning windows, double slider windows, double hung and bow and bay windows, classic, contemporary and modern styles are available.
SPECIALITIES
Factory-direct windows - save thousands by avoiding the middleman. Professional installation - our crews will install your windows on time and will do a thorough clean up of work area.
WEBSITE
http://www.windowscanada.com
YEAR ESTABLISHED
1976
NUMBER OF EMPLOYEES
70
PAYMENT METHOD
cash, cheque, Visa, MasterCard, financing
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime warranty on all windows installed
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.