Canadian Choice

Formerly Canadian Choice Windows & Doors
Windows & Doors Installation & Service
Calgary AB T2H 2J7
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92%

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Reviews for Canadian Choice

Average customer rating:
9.4 10 (3375 reviews)

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Joanne from Toronto
Joanne from Toronto
2 reviews Etobicoke, ON
10/10

windows replacement

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I dealt with Igor as my sales representative. He was very professional, very friendly, and very efficient. They were reliable and on time and they did a great job - fast and well done!

Approximate cost of services:
$400.00
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Company Response

Hello Joanne, thank you kindly for your feedback. We very much appreciate it. We hope that we can be of such reliance to all of our customers in the future. We thank you again for your business and in advance for any future recommendations, from Canadian Choice Windows & Doors.

Khurram from Markham
Khurram from Markham
2 reviews Markham, ON
10/10

Windows and Door Replacement

Amazing service and installation! I'm very satisfied with what was done and would recommend Canadian Choice Windows & Doors to both my friends and family. A very pleasant experience and highly recommended.

Approximate cost of services:
$1.00
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Company Response

Hello Khurram, we could not be happier for your experience at Canadian Choice Windows & Doors. We are more than grateful for your business and hope that we meet your expectations again in the future. We thank you once again for your kind review and in advance for your future recommendations!

hector from Oakville
hector from Oakville
1 review Oakville, ON
10/10

windows

The service and work was great. very reliable and we were very happy with the job. We recommend Oliver to anyone, very profesional , we called him to come back and work on our home again for more renovations.

Approximate cost of services:
$6,000.00
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Company Response

Hi Hector. Thank you for your positive review. We're thrilled that you've had such a great experience with Canadian Choice Windows & Doors. We continuously strive for better customer service. We hope that you'll receive such expected service again in the future. We thank you once again for your business and in advance for your future recommendations!

Tony in thornhill
Tony in thornhill
3 reviews Thornhill, ON
10/10

Windows and a sliding door replaced

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

This is the second time we used Canadian Choice Windows to replace windows in our home. As expected it was an excellent experience and Simon and his crew did an excellent job. The next day my son opened the door and accidently hit the handle against another handle accidentally scratching it, I called the office and he came over the next Monday and replaced the handle for us free of charge. Would definitely recommend these guys.

Approximate cost of services:
$7,000.00
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Company Response

Hello Tony. Thank you so much for your kind words! It certainly cheers us up knowing that our service was satisfactory for you. We try our best to provide the best customer service and products we can for our customers and it is such a joy to know it's appreciated. We thank you once again for your business and in advance for your future recommendations from Canadian Choice Windows & Doors.

Karla Berganza from Barrie
Karla Berganza from Barrie
1 review Barrie, ON
1/10

windows replacement

Terrible experience! I will NEVER get this service again. Customer Service is the WORST!
I was asked to make a review by the sales person (Oliver) who came to make a "free estimate". He was very pushy and talked me into giving him a down payment for the service. He over promised on the customer service and final results but, after talking to neighbors and consulting with other websites, I was disappointed to learn they just gave me an average price for what we got. I was also very disappointed with the scheduling of the job that was delayed by almost 3 weeks from the original date.
The first scheduled app we had was cancelled because the installer NEVER CAME. The company NEVER CALLED and of course I was waiting for them. Big surprise to know that this company doesn't work on the weekends so there's no one attending for customer's calls.I called Oliver and he was too busy to call me back. When I called the next Monday morning I was ready to cancel the contract and the MANAGER promised me again they will do their best and that she will PERSONALLY call me to remind me of my next app. NEVER HAPPENED!!! and again the installer DIDN'T come until very late that day and of course NO ONE ANSWERING THE PHONE!! I called Oliver again and after 3 hours he called back.
The installation of the windows is NOTHING that local companies could done differently.
Hope I can never deal with them again.

Approximate cost of services:
$800.00
What could this company do to improve their services?
Have a real costumer services and pay their employees better so they don't push the sales to customers.
Any advice to offer fellow homeowners facing a similar project?
Look for another company.
2 of 2 people found this review helpful.
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Paul Matecki from Hamilton
Paul Matecki from Hamilton
1 review Stoney Creek, ON
10/10

window replacement

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Great, friendly service provided by knowledgeable people. I will recommend this company to family and friends that need windows and doors. Thoroughly great experience with Manny and Yury. Thank you.

Approximate cost of services:
$1,300.00
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Company Response

Hi Paul. Thanks for your phenomenal review. We are so glad that you are enjoying your new windows and that our team did a good job with the installation. We hope that you will use our services again in the future. We thank you once again for your business and in advance for future recommendations from Canadian Choice Windows & Doors.

Olga a.
Olga a.
2 reviews Thornhill, ON
10/10

Front door

Before we invited the "Canadian Choice Windows" workmen, our household experienced a draft from the outside coming into our home which affected our temperature inside our home. At first, Stan provided us with a fairly priced estimate which both parties agreed upon. Shortly after, Igor and his workman installed our new door, which maintains the temperature in our home as we like it. We enjoy looking at our door from the inside and out, and we believe our home has been increased in value by the look of our new front door. It has created an elegant appeal for the front of our house, as well as, the customer service provided was pleasant and friendly. Stan and Igor were very professional and Igor and his team were efficient. As a result, our family and friends have become their new clients based on our referral.

Approximate cost of services:
$5,550.00
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Company Response

Hello Olga and Alex, thank you so much for this radiant review. We greatly appreciate you taking the time to post us such a positive review. We always want to make sure our customers are satisfied with their expectations and get what they pay for. We thank you so much once again for your business and in advance for any future recommendations from Canadian Choice Windows & Doors!

Danny from Hamilton
Danny from Hamilton
1 review Stoney Creek, ON
7/10

4 windows and one patio door

Since we have been fully satisfied with this same company in the past, we decided to forgo getting estimates from others and get our house updated during the 2014 March break. The price was very reasonable, and Alex D. did a great job in finding the proper windows and door for our home and got the order scheduled to be delivered during my holidays. I was quite satisfied up to this point and had no complaints through that process.
Quality of the windows is 4 out of 5 (with some minor imperfections such as spacers moving up and down when windows are opened/closed), and the patio door lock is scuffing the white vinyl. This is purely the design of the product and will be monitored over time for any defects. I had my previous issues resolved today, and I thank HomeStars for the effective media that helped push this resolution. Thank you Canadian Choice for doing the right thing. I would have been a VERY happy customer if it would have been much sooner. Cheers!

Review has 1 previous version
Approximate cost of services:
$4,000.00
What could this company do to improve their services?
Better customer care. A little too much confusion and lack of response can leave your customers bitter and angry when their calls/texts/emails aren't being attended to in a proper manner. Quality can be top notch, but if customer care isn't there, you have nothing...
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Company Response

Hi Dan, thank you for your review. We truly appreciate your concerns and for giving us the opportunity to fix the problems you may have experienced prior to this review. We will be more than happy to speak with you if defects to occur with the patio door or any of the windows as our warranty entails. We thank you once again for your business from Canadian Choice Windows & Doors.

Al Oscar from Leduc
Al Oscar from Leduc
1 review Leduc, AB
10/10

10 windows and 2 doors

We were looking to get our windows and doors done. We called Canadian Choice Windows and Max came over to give us an estimate. He was very professional and advice us what is our options on windows. The installer crew did a good job. We would recommend Max and Canadian Choice Windows to anyone who is looking good job well done.

Approximate cost of services:
$15,600.00
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Company Response

Hello Al, thank you so much for your kind words. We are so happy that you have had such a great experience with Canadian Choice Windows & Doors. We will always do our best to assist our customers and try to meet your needs to the best of our ability. We thank you so much once again for your generous words and in advance for your future recommendations!

Victoria Sponge
Victoria Sponge
2 reviews Ajax, ON
8/10

Window replacement

Following my earlier review, I would like to say that after contacting the company, they replaced all our faulty windows, living up to the lifetime guarantee. The job was done quickly and tidily, with no cost to us at all. We were told that they had changed suppliers, since they had had problems with the windows they installed in our home. Thanks to Canadian Windows & Doors for the great service.

We had our windows replaced 8 years ago. The installers moved quickly, but damaged several of our wooden window frames. In the last 2 years the windows have deteriorated and look awful. There are opaque, white lines showing in all of them.

Review has 1 previous version
Approximate cost of services:
$4,800.00
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Company Response

Update Aug 22; Hi Ann, we still did not receive any calls or information regarding the issues you may have. Your windows and glass are under FULL WARRANTY and will be replaced. Could you give us a call at 416-848-6930 or drop me a line at hanna@windowscanada.com with more information in regards to your windows? The photos are too close to the windows and we cannot differentiate our windows. Please provide your full name, telephone number, or address so we may be able to assist you better. You do have a full warranty on your glass and windows. You should have let us know right away when the installation happened eight years ago that the installers damaged your window frames. At this point in time, there are no records where you are located and what we did.Please let us know in order to proceed with further assistance, thank you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canadian Choice

Save thousands by dealing directly with a manufacturer! Canadian Choice Windows and Doors Inc. is a leading manufacturer of windows in Canada, serving Ontario. Canadian Choice Windows and Doors offers a huge selection of replacement windows including energy efficient windows, vinyl windows, casement windows, awning windows and bow and bay windows.

Canadian Choice Windows and Doors has been serving Toronto, Richmond Hill, North York, Markham, Mississauga, Oakville, Burlington, Hamilton, Kitchener, Cambridge, Niagra Falls and the surrounding areas as well as in Calgary, Edmonton, Winnipeg and Northern Ontario.

Why is Canadian Choice Windows and Doors your best solution for window replacement?

1. No Pressure Estimate: take your time & make informed decision

2. Save Money: Energy Star windows will reduce your energy bill by 30 %

3. Professional Installation: flawless installation and thorough clean up by courteous installers

4. High Quality: The highest quality windows in the industry, featuring foam injected honey comb structure.

5. Easy Financing: Financing solutions to fit anyone’s lifestyle

6. Maximum Comfort: low-E coating to reflect summer sun and retain winter heat with our Cardinal Smart Glass system.

7. Zero Maintenance: our windows are easy to clean from within the home and will never fade or discolor

Canadian Choice Windows and Doors is your smartest solution for window and door replacement.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
replacement windows, vinyl windows, basement windows, casement windows, double hung windows, awning windows, custom windows, energy efficient windows, energy start windows
SERVICES
replacement windows, windows manufacturer, windows installation, custom windows
BRANDS
Canadian Choice Windows and Doors
STYLES
casement windows, vinyl windows, basement windows, garden windows, architectural windows, awning windows, double slider windows, double hung and bow and bay windows, classic, contemporary and modern styles are available.
SPECIALITIES
Factory-direct windows - save thousands by avoiding the middleman. Professional installation - our crews will install your windows on time and will do a thorough clean up of work area.
WEBSITE
http://www.windowscanada.com
YEAR ESTABLISHED
1976
NUMBER OF EMPLOYEES
70
PAYMENT METHOD
cash, cheque, Visa, MasterCard, financing
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime warranty on all windows installed
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.