Cambridge Heating and Cooling

I have been dealing with this company since 2009 when they first installed a Lennox Furnace and Air Conditioner. The first install in 2009 of the Lennox furnace/Air Conditioner went very well and I was very satisfied with their work. Come fall of 2021, the Lennox Furnace was giving problems and Cambridge did a fine job of trying to repair it. In the end being the furnace was 12 years old, it was best to replace it than putting alot of money for parts/labor and maybe only getting 5 more years of service, so I decided to replace it with a Trane furnace on recommendation from Cambridge. Cambridge also credited me labor costs with attempting to fix the Lennox furnace towards the new TRANE furnace. Needless to say, I was very disappointed with LENNOX with only getting 12 years of service from a well maintained top of the line G71MPP Lennox furnace and wont be using Lennox products anymore. The install of the new Trane furnace by Cambridge went very well and it has been running very well. Once again I have been very satisfied with the service from Cambridge and will continue using them for any work needed. On another note, Cambridge was one of the few heating/AC companies who would give me a estimate for a new furnace on the phone and their prices were the lowest quoted the first time and the second time, that I needed a new furnace. Thank-you Cambridge!

After my annual maintenance service my heat exchanger needed replacing on an aging furnace and Cambridge ordered the new one and Mark the technician installed it. He also noticed the burner needed replacing and picked up the replacement burner the very next day and came back and finished the job to my satisfaction. Mark took the time to explain what he needed to do and why.

found them to very professional in the service they provided. they were on time and done a good job, gave me a detailed report. will use them again.
Ray

The installed air conditioner and furnace are working well. The installation team and management team are prompt in responding to phone calls, and open to discussing concerns and issues. The 16 Seer rating for the air conditioner was achieved with a Trane XR14 1.5 ton unit plus a bigger ADP coil - something I wish I had been informed of upfront. It took one month but eventually I got my 10-year parts and labour warranty paperwork as promised. Air conditioners and furnaces are durable machines. I hope I will be able to say they function well in 10 years from now. My old replaced air conditioner and furnace lasted more than 20 years, so I expect no less for the new ones.

Punctuality...cleanliness...friendly and respectful attitude, and excellent workmanship.

Employees like these build an uplifting reputation for your company.

Great work!

Eleven years ago, and after an extensive review of several furnace installation companies, I chose Cambridge because, among other things, they were the only company that followed up with me. Annually they have come to clean and prepare my furnace and CAC for the upcoming seasons! Further, after I had a very serious heart surgery and my central air broke down, they came and fixed it very quickly!! Now to me that is pretty great service!! Recently I had to replace my central air system of at least 30 yrs old which I inherited in my current home. Considering the current state of our environment and increasing hot temperatures, it was definitely time to replace the existing system! My new system, which they installed about a month ago, is fabulous!

I would never hesitate to recommend Cambridge Heating and Cooling...they are total professionals, and yet very personalable in dealing with their customers.

Excellent I love there service!
They are knowledgeable people with their kindness!
Their response is quick and helpful!

Excellent customer service from this company and I would definitely recommend this company to my friends and family.

Bill did an excellent job especially during this difficult Covid period. Thank you so much!

Furnace went down over the weekend, but I waited til Monday morning to look into. Cambridge responded quick to a quote request, arrived within a couple of hours and within the 60-minute window given. Technician was polite and professional, found the issue as part of the basic inspection, explained it, provided a quick solution, and made a replacement recommendation based on the age-related issues. No additional cost beyond the minimum inspection.