We went into the store and were greeted nicely and they were very helpful. We were wary about buying a new bed because ours was so comfortable, but we needed a new one. They made it in store and within hours was ready to take home. Being our 10th year anniversary we wanted a present for each other that would last for another 10. Every other mattress store was really expensive and this place was the best for our money. It is the best decision we ever made. I can't wait to get into my new bed every night and hate to get out of in the morning. We are so happy with our purchase and recommend this place to anyone who needs a new bed!