Very tiring to reach anyone from this company and get a call back. They want to secure money upfront and dont follow up on requests. Ive called about a charge on the cleaning of my pool filters. I live 5 minutes away and they charged me $50.85 to drop off the cleaned filters and supposedly install them back to my home! I even told them time and time again this year (2023 we learned the hard way last year with them) they we are going to pick up the filters ourselves and to not have anyone deliver them - we store them in Mississauga and not at our home- 3 times I communicated this to a staff member who didnt give me her correct name. The owner was supposedly unaware of any of this and sent me a bill today including this drop off and install. We sent the filters back to their shop when they tried to deliver them to us by Sajit- my husband ended up picking them up and was told they would remove the charge. Didnt happen! Ive just had enough and they dont even call you back to discuss issues! A company is only as good as when there are problems to be resolved.
Swimming Pools, Spas & Hot Tubs review in
Oakville
I didn't have this company install my pool but for the last 3 years I have had them doing open, close and maintenance as required. They have been great, Raj is very responsive and helpful. I have had a good experience dealing with them.
Swimming Pools, Spas & Hot Tubs review in
Oakville
ALL POOL GUYS ARE EXTRA BUSY IN MAY AND JUNE...AND THEY MAY FALL BEHIND a day or 2....
BUT RAJ AND HIS TEAM GETS IT DONE...IT COMES DOWN TO TRUSTING THE FIRM...WE HAVE BEEN WITH THEM FOR SEVERAL YEARS AFTER A FEW YEARS WITH A COUPLE OF OTHERS WHO DID NOT MEASURE UP.
HE IS ALSO AS COMPETITIVE AS ANYONE...I KNOW, 'CAUSE I CHECK ALL THE TIME.
Approximate cost of services:
$400.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Is this your business?
Receive leads and respond to reviews.
Claiming is easy and free.