Beverley Hills Home Improvements

Windows & Doors Installation & Service
201 Barton St. Unit 3 Hamilton ON L8E 2K3
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Windows & Doors Installation & Service
Beverley Hills Home Improvements
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84%

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Reviews by rating (past 12 months)

Reviews for Beverley Hills Home Improvements

Average customer rating:
8.8 10 (351 reviews)

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Karen in Toronto
Karen in Toronto
2 reviews Hamilton, ON
0/10

Poor after sales service

I love to place negative stars if possible. Poor after sales service and never hear back from them after several calls on their poor quality products. I have replaced 3 windows with them early this year, the installers pulled the window frames off from the wall during installation and never come back to fix it for me. I ordered the frosted windows for my bathroom and my husband can clearly see my face and colour of shirt, I called them and they sent the installer for testing. The installer was surprised how clearly he would see me from my daughter I easy under the so-called frosted windows. Then after that I have to call them to follow up because no one call me back to follow up and I have called the production manager, Kevin as well. This matter had been dragged in weeks and still not hear a words from them. I really doubt on their "excellent customer service" mentioned on their pamphlet.

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gabe in Hamilton
gabe in Hamilton
0 reviews Hamilton, ON
6/10

Late delivery date, late for installation, did not call about installation I had to call the company.

Not too please with the way the company handles things. I had to board my pets an extra 2 days due to delays. I am however please with the windows and patio door that were installed. The installers left everything clean and tidy.

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Company Response

It was unfortunate that we needed to call and re schedule your start date due to this weeks snow storm. Glad you are pleased with our products, workmanship and clean up.

Private User
Private User
Private User reviews Toronto, ON
8/10

10 Home windows

We had our windows installed about a year ago. The window quality is great. We have large windows that catch the wind and cool our home. The screens are easy to remove and the crank handle is really well designed and easy to use.
We noticed a draft at the bottom of the windows during the winter and called service. They found that the windows were installed with patches of insulation missing. We had to plan a second day for someone to come and take the borders off all 10 windows and properly insulate the gaps. We now need to have the windows re-painted.
We have been very happy with our windows, and happy with the service, however it has been an unexpected nuisance to deal with the inadequate installation.

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Company Response

Dear private user...although we cannot identify you as a customer we appreciate the review.

domdv in Hamilton
domdv in Hamilton
0 reviews Hamilton, ON
10/10

Installation of New Windows

First time anyone showed up on time to begin work at our place. John and Peter did an amazing job and fast installation (including removal and perfect installation of trim around windows). Excellent workmanship through and through.

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Company Response

Thanks so much for taking the time to post this review domdv ! Love to hear the word perfect when it comes to our workmanship!

PlyYoka in Hamilton
PlyYoka in Hamilton
0 reviews Hamilton, ON
10/10

Window replacements

Old draughty house,in Hamilton, all windows replaced in late fall, they were very quick being cold and all. Great windows, tilt for easy cleaning, new patio doors replacing decrepit old French doors, WOW, was very happy with the outcome. saved on heating bills. Congrats to all of you for a great company.

JH

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Company Response

Thank you for sharing your experience with us and for the congratulations as well ! We are also very proud of our company.

Private User
Private User
Private User reviews Toronto, ON
10/10

Windows

We got 8 new windows installed, the two guys that installed them did a great job, and were very professional. In less than 8 hours the job was finished.
We love them, they look awesome!

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Company Response

Thank you for posting your experience. Much appreciated!

Bill in Toronto
Bill in Toronto
1 review Toronto, ON
8/10

Window screens

I called to have the screens replaced on all my windows. The original ones were received damaged there were scratches and poorly assembled. I have had them come to inspect the screens.
They respond pretty quick, they are great windows.

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Company Response

Glad you are pleased with our service and thank you for posting your review Bill !

Private User
Private User
Private User reviews Burlington, ON
10/10

Doors

Salesman Chuck from Beverley Hills was awesome and was very knowledgeable. Installation team for our Garden Doors was Fast, courteous and efficient and left no mess. We had previously used Beverley Hills for our upstairs windows. Would recommend.

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Company Response

Thank you for the review! Will pass along your kind words to Chuck and our install team .

jtmiller
jtmiller
2 reviews Hamilton, ON
10/10

Triple pane windows: large rec room, 2 bathrooms, 2 bedroom

Second time for Beverley Hills. We are on a ravine lot so can be very windy and cold especially in winter. We were replacing the rest of the windows facing the backyard. What a difference...so warm and very quiet. You can not hear the wind howling on a stormy night. Great service, great workmanship and great work ethics. Thanks again for another terrific job Beverley Hills.

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Company Response

That is great to hear JT! Happy to see you have noticed some of the benefits to our windows so quickly. Thank you for the great review.

RC in
RC in
1 review Hamilton, ON
10/10

New front door and basement windows

Did a fantastic job from sales to installation
Windows look and work great door is awesome.
Have to give credit to installer Larry The old window frame was rotten (metal) but he managed to fix it

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Company Response

That is great! Thank you for taking the time to post your experience!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Beverley Hills Home Improvements

Beverley Hills Home Improvements offers a vast selection of high-quality windows and doors, including vinyl replacement windows, siding, entry doors, exterior doors, patio & garden doors, shutters, and eavestroughs. We have many products to choose from with various decorative and energy-saving options available. We are CSA & Energy Star Approved.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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