Re: BestWest Roofing
Some very honest and very professional people from start to finish!
I noticed that most homeowners on the Home Stars Reviews chose those roofers with the cheaper prices or a “reasonable quotes”. However, on what factors did they base the reasonableness of the quotes? When I phoned Best West, I asked for a straightforward quote for a new roof. They came with a higher quote because I found that they contain items not included in my other cheaper quotes such as ice shield, higher gauged metal flashings, more numbers of vents, ridge caps, soffit vents, flashings around the perimeter instead of merely doubling the started shingles, llonger service warranty,etc. As a long time insurance professional, my service standard is to offer my clients the best coverage available and then leave it up to them to decide if they wish to drop some items to reduce the premium. It is best to know what our choices are as consumers, value wise. As a personal insurance broker, my advice to clients shopping around for prices is, you always get what you pay for!
I am very happy with my new roof. They even gave me the surplus plywood sheeting that were not used.
- Company Response
Lydia you are very intelligent to note the difference between our quote and just any old quote - as you do get what you pay for! I often wonder when we lose a bid because of price if that particular customer has compared apples to apples when they reviewed the quotes. Most of the time I'm guessing not. Thank you for noticing this honest aspect of how we do business and for the generous review:)