Broken couch, expensive warranty,won't return calls
I bought a couch, I paid for their solid gold warranty. The couch is nothing special buy ithe does have a warranty, I didn't realize that the warranty is just an automated answering machine that keeps apologizing for the delay and prompts you to leave a message and they will 'get back to you'. 18 minutes into my phone call I've had time to log in to homestars and share my experience. I should mention I've made this call before... no one answers or calls you back. I won't be going back to badboy again unless I need to use their washroom.
- Approximate cost of services:
- $1,000.00
- Company Response
Hello - we're very sorry to hear about your experience & we are here to help. Please send us your sales bill number and contact information to socialmedia@nooobody.com and we will get back to you within 48 hours about your complaint. We look forward to hearing from you.