I purchase a new hot water tank from AtlasCare last year with 5 year part warranty but this year it was not working properly I contact them to come and see what's the matter with it, they charge for diagnosing for which they said it will be free for 5 years but still I pay for it then accept changing its required part their technician was suggesting me to buy the other hot water tank I didn't respond them anything but I also contact other companies for their suggestion they send their technicians he replace the part and clear me all the fault regarding my hot water tank. very disappointed from AtlasCare company.
- Approximate cost of services:
- $1,800.00
- Company Response
Thank you for providing us with your feedback. If you wouldn't mind emailing me your name, address and an email address to contact you at, I will investigate this right away and get back to you. This is not how AtlasCare conducts business so the sooner we can look into it, the better. My name is Melinda and you can email me at mprain@atlascare.ca