Anna's Housekeeping Services

House & Apartment Cleaning
Toronto ON M9C
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HomeStars
House & Apartment Cleaning
Anna's Housekeeping Services
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60%

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Reviews by rating (past 12 months)

Reviews for Anna's Housekeeping Services

Average customer rating:
6.1 10 (214 reviews)

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Megan  in Toronto
Megan in Toronto
1 review Toronto, ON
5/10

Do not get heila

This lady comes in cleans Your place And while she's is cleaning
She is telling us not to use Anna cleaning service And go under her own cleaning services saying she is taking whatever customer Anna sends to her and keeps them under her own cleaning business's.
To me that Is just shady.
Hopefully she isn't with Anna. Leaning anymore.

Approximate cost of services:
$72.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Donna in Etobicoke
Donna in Etobicoke
3 reviews Toronto, ON
10/10

condo cleaning

Thanks once again to Anna's Housekeeping! These last 2 cleaning women have been cheerful and helpful, going out of their way to make sure I was satisfied and my home was in good shape when they left. Ena and Tsewang warrant acknowledgment for their efficiency and cheerfulness. I do recommend this company!

Approximate cost of services:
$72.00
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Elizabeth in Toronto
Elizabeth in Toronto
1 review Toronto, ON
10/10

Cleaning for pre-sale

Anna's housekeeping did a very detailed and professional work on cleaning my house in preparation for sale. Their personnel went the extra mile to do a thorough cleaning on the floors, baseboards, windows and bathrooms. I am very happy with their services and I recommend them.

Approximate cost of services:
$24.00
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Toronto, ON
10/10

House cleaning

I highly recommend Anna's Housekeeping, and especially my wonderful cleaner Natalia. My home is sparkling when I come home, Natalia is a lovely person, and Anna's Housekeeping is very professional.

Approximate cost of services:
$72.00
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heidi from Toronto
heidi from Toronto
5 reviews Toronto, ON
1/10

Not a good choice

Main problems with this service.
1) The person kept forgetting to put me on the schedule and I would come home to find that no one came, leaving me in a bad spot.
2) When they did come, there were always different people and I did not like that.
3) One time, the whole house smelled like smoke and perfume for 3 days after the cleaning. I was home and the person did not smoke on site but it was on her clothes.
4)Another time, the cleaner had a "bathroom accident" leaving the house smelling horribly for many days but she did not say anything about it. She just left her soiled pants in the garbage outside.
No thanks!

Approximate cost of services:
$65.00
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Sarah  in Toronto
Sarah in Toronto
1 review Toronto, ON
8/10

Cleaning

Anna's Housekeeping Service has been very convenient. We can call and book when it is convenient for us. Generally I can call and they can come that same week. The price is good - seems to be better than other services I've looked into. And the cleaning is always good. I have recommended this service to friends.

Approximate cost of services:
$100.00
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Private User
Private User
Private User reviews Toronto, ON
0/10

Cleaning

Not enough cleaning in a long period of time. Customer Service was awful - the owner would not listen and contradicted herself over and over again. She says the customer is always right - but does not act that way - she did not believe the state of my place was left uncleaned.

Approximate cost of services:
$72.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Dan from Etobicoke
Dan from Etobicoke
3 reviews Toronto, ON
9/10

Been with Anna's Housekeeping for 4+ years

I have now been using Anna's Housekeeping services for over 4 years. We had a great cleaning lady for many years and unfortunately she left the company.

Anna's Housekeeping replaced her with someone that wasn't that great. But after calling and letting them know, they sent us someone different each time as everyone has their own style of cleaning. We now have someone that we are extremely happy with.

Thank you Anna's!

Thank you Anna's!

Approximate cost of services:
$60.00
What could this company do to improve their services?
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Private User
Private User
Private User reviews Toronto, ON
0/10

Horrible horrible cleaning

This is the worst cleaning company ever. Cleaning ladies don't know how to clean. Spend an hour cleaning a tiny washroom and then once they are gone have to clean again. Never using this company again.

Approximate cost of services:
$75.00
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Vaughan, ON
2/10

residential cleaning

Did not do a thorough job cleaning the house. Dusting was ok but areas that I specifically asked to be cleaned, we're left untouched. I would not hire them again.

Approximate cost of services:
$24.00
1 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Anna's Housekeeping Services

Anna’s Housekeeping has proudly provided affordable cleaning services for homes, businesses and offices for over 25 years. $24/ hr plus HST, minimum of 3 hrs. 10% off your first cleaning! Office hours — Mon-Fri 8am-9pm; Sat 8am-7pm. Cleanings — 7 days a week, any time. Call (416) 622-6262 to book ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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