Alpine Roofing

GREAT JOB,ROOF DONE IN ONE DAY
DEREK THE ESTIMATOR CAME BY SOON AFTER CALLING FOR A QUOTE AND GAVE US A VERY GOOD PRICE
WILL BE CALLING DEREK IN 2015 FOR REPLACING THE EAVESTROUGHS ON HOME

We got quotes from three vendors and chose Alpine based on recommendations and price. We own a semi, and they had done our neighbours' roof several years ago with positive reviews. The company rep was responsive in meeting with us and in providing a quotation.

We are very pleased with the workmanship on the roof overall. The finished look is very attractive and exactly what we had hoped for, and after several heavy downpours we have not had problems with the roof in any way.

The things that cause me to give Alpine a lower rating are more related to customer service than anything else:
-Our back porch had shingled walls, and not knowing anything about these kinds of jobs we asked for it to be redone with shingles. The sales rep quoted it that way, but when work began the foreman suggested that aluminum siding would give us a much better look and that shingles would be problematic to install and maintain in a number of ways. We appreciated the foreman's suggestion and followed it - but wished our sales rep had been more knowledgeable to question what we were asking for and suggest different options earlier in the process.
-The job was originally scheduled to take place over three days. In the first two days, the peaked and flat roof portions were fully replaced leaving only the fascia boards, soffits/aluminum and siding to complete. It took another week and a half for the crews to come in and complete this work. Despite repeated calls to the sales representative, we were not able to get a clear sense of when the crews would be coming back to finish the job. On several occasions we would be told they would be there tomorrow, only to wait and have them not arrive.
-The company sent us the invoice before the job was done - in fact, while we were still waiting to know when the crews would be back to complete it. It's a small thing, but seriously - finish the job first.

I would like to applaud Alpine Roofing for their professionalism and great workmanship!! Here are some key points where they surpassed my expectations :

- Promptness in returning my calls, giving an estimate, showing up on time and doing the actual work!
- Their price was extremely competitive (rare for someone who has been 40 years in the business!)
- David and his crew were very friendly, they were very passionate about their work.
- They were very careful to clean my place and leave it as they found it!
- After Sales support/service was also impeccable!

Lastly, if you happen to go to their office, please ensure that you ask to meet Konstantina. She is the most charming and customer focused person I have met in a very long time!

I have nothing but great stuff to say about Alpine Roofing who has been now doing this with unmatched passion for the past 40 years! I am really glad that I chose them over any one else.

I am happy to recommend them to any one and everyone!

Kal

After the hard winter we had, my roof took a beating. I called a few roofing companies and ended up with Alpine Roofing. My parents had Alpine do their roof in the past, so I decided to give them a try. Talked to Derek and he was very helpful. Derek told me when the job will be done. I was very impressed with the crew that did our roof. Any problem I had was taken care of promptly. Would definitely use them again in the future. Thanks for a job well done.

Alpine roofing is our "go to" company for roofs. We have done three roofs over the past eight years with them already and would not recommend anyone else. They are fast, efficient, clean and do a very professional job at a reasonable price. They are very accommodating, going as far as Newmarket to do a roof for us. They were very patient in explaining things and provided good advice on the types of extras we should consider (ie ice shields etc). Our previous roof was in very bad shape and thanks to alpine we have now put the buckets and umbrellas away! Thanks to Mimi and his crew for another job well done!

Alpine Roofing have been around for a long time. We wanted to hire a reputable company. Their price quote was the best by far. They replaced our roof in one day. We had Alpine installed a light tunnel, it is amazing how bright and light this made in our windowless bathroom. Thanks Jeff! The $1200. was well worth the cost. The installers left our property clean, I appreciated their attention to details. Very hard working fellows. Derek, our sales rep was informative, and followed up afterwards. No deposit was required.

Alpine Roofing has employees that work hard and come back to finish the job, not like my neighbor who was getting his roof replaced at the same time and the three guys removed the old shingles, left the roof exposed and took off for the weekend. Two days and my roof was completed with new flashings and synthetic underlayment, not re-caulking over old caulking on existing flashings and cheap 15 lb. tar paper that a competitor was bidding trying to get the business with the lowest price. Thank you Derek for excellent follow up on the quotation and to Dhimitris, Celesonider, Gianis, John, Giorgos and Donald - a great team who knows how to shingle a roof! Homes in the GTA are $500K+ and this investment needs to be protected with a new roof installed by experts - choose Alpine Roofing. Shirley

WORST company i have ever dealt with in my ENTIRE life!!!!!

long story short- my roof leaks from a different area every time it rains. Any time anyone from this horrid company comes to inspect, they deny it, even tho there is CLEARLY a bucket FULL of water that i placed under the leakage. I had an inspector come in and he specifically said "This roof was one of the worst installs that i've seen in over 20 years in the business" Overall.. don't know why this company exists-the sorriest service i have ever received. Skip the headache and go with someone else!

ps. they tried very hard to get this review down..but people need to know the truth and if i can save another individual from a mess like mine, i will be happy.

We had Alpine redo our flat roof - they were very fast and great to work with. Unfortunately, we have had a recurring leak from on area on the roof. They were very quick to respond and correct the problem, no questions asked.