Aire One Heating & Cooling Kw

Heating & Air Conditioning
Kitchener ON N2B 3C7
Write a Review
Write a Review


HomeStars
Heating & Air Conditioning
Aire One Heating & Cooling Kw
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Aire One Heating & Cooling Kw

Average customer rating:
9.6 10 (1263 reviews)

Sort by

Barb Simkin from Guelph
Barb Simkin from Guelph
1 review Guelph, ON
10/10

Annual Furnace and A/C tuneup

Took advantage of a special for annual tuneup of both my high efficiency furnace, which was installed by Aire One and also my air conditioner. The serviceman Louis, arrived on time and spent two hours cleaning both my units. He replaced a fllter on the furnace and installed a new thermostat which had been acting improperly. He was very polite and patient as he instructed me on the use of the new thermostat and explained other issues on how to maintain optimum performance on both units. Although it was a very sunny and dry day, he took the time to wear booties on his shoes to maintain cleanliness. I am very happy with Aire One both with their furnace I purchased and the maintenance performed. I will continue to work with them and would gladly refer them to my friends.
B.Simkin

Approximate cost of services:
$459.00
Was this review helpful?
Company Response

Thank you Barb for spreading the good words about our company.

Cathy Kelly from Guelph
Cathy Kelly from Guelph
1 review Guelph, ON
10/10

Furnace and AC maintenance

I have a service contract monthly - includes filter for annual checkup - Tech was on time, very respectful, professional, knowledgeably and informative. He took time to answer questions and explain details of testing results....all A-1 including our system! I would also add that our sales representative was very helpful and the installers were fantastic as well - we switched from electric to gas about a year ago when we bought our home...Aire One - second to none - highly recommend them!

Approximate cost of services:
$0.00
What could this company do to improve their services?
wow - i dont know! I have had all my needs met. Oh, one thing - perhaps the IT system on the inside...somehow I got a "Suggested" maintenance plan for checkup with an invoice if I booked it - but....i am on the monthly maintenance plan and dont pay for my yearly checkups...somehow the computer system did not flag that and i got it in the mail as mentioned above...waste of paper, time, and for me - an email to my rep because i was concerned something was wrong with our plan that we bought...all good but perhaps your computers have some glitch.
Any advice to offer fellow homeowners facing a similar project?
Call Aire-One - they will explain everything including any government rebates, etc. very happy. I used them before - and now again...i would def use them again in the future.
Was this review helpful?
Company Response

Dear Cathy, it is wonderful to learn that your experience with Aire One has consistently been a good one.

Mike from Kitchener
Mike from Kitchener
3 reviews Waterloo, ON
10/10

Furnace and AC

After getting a few quotes I quickly realized most companies came in, asked no questions, just threw outa number (often the lowest number) and didn't bother to take the time to find what I might need. My sales person asked me several questions to get an understanding of what I might need before going on to make suggestions as to what might suit me. I found the pricing to be fair for what I got, and the quality of the job that was done seems to be great. My equipment is quiet, and I did see a difference in my first bills. I would not hesitate to recommend Aire One KW to anyone.

Approximate cost of services:
$6,800.00
0 of 1 people found this review helpful.
Was this review helpful?
Jason van Heerden from Cambridge
Jason van Heerden from Cambridge
1 review Cambridge, ON
10/10

Air Conditioner

Aire One has consistently provided great service for both my air-conditioner, which I purchased from them 6-7 years ago and my old furnace, which now needs to be replaced. They are always friendly and explain clearly the work they are doing. I am likely to purchase my new furnace through them.

Review has 1 previous version
Approximate cost of services:
$3,500.00
Was this review helpful?
Company Response

Thanks Jason for the good review. We will make sure to install a furnace to nicely complement the existing a/c.

jay porter from Kitchener
jay porter from Kitchener
1 review Kitchener, ON
10/10

inspection of furnace and central air

Aire One gave me a 2 hour window for my appointment so I didn't have to wait all day. Their serviceman arrived at the earliest point of that window and was courteous. The inspections took about an hour.
Equipment was fine but i had my furnace filter in backward. Thanks Aire One.

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

Next time your furnace filter arrow will point to the furnace, I am sure.
Thank you for the business

Pat P. from Kitchener
Pat P. from Kitchener
1 review Kitchener, ON
10/10

A/C Furnace Tune-up

My annual check-up technician was on time, courteous, and
very thorough. He answered all my questions and explained every aspect of the services he was performing. I have no complaints or criticisms!

Approximate cost of services:
$66.67
Was this review helpful?
Company Response

We are pleased to hear we performed at your expectations.

Elizabeth from Kitchener
Elizabeth from Kitchener
1 review Kitchener, ON
10/10

Annual Maintenance of furnace and a/c

This is my 3rd year with my new furnace and a/c and humidifier. My old furnace stopped working on a freezing evening in February at 11 pm and I had my new furnace installed the next day. Regarding my annual maintenance, I've chosen the monthly pmt plan so the cost is always covered. My recent inspection was done by Keith. He arrived promptly and explained things to me as he went along. Each time I learn a bit more. I'm very pleased with my experience with A1 from new furnace to annual maintenance.

Approximate cost of services:
$150.00
Was this review helpful?
Company Response

Thank you Elizabeth for buying the furnace from us and for opting for the plan that always puts you at the top of the list.

Opal from Fergus
Opal from Fergus
1 review Fergus, ON
10/10

New furnace and a/c

Thanks to salesman Colin for his good work. Installers did an excellent professional job and left our premises clean and tidy.
We would certainly recommend Aire One to other friends, neighbors and family.

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Thank you Opal for using our company for your comfort needs. It took us a little longer to find an air conditioner working at 110V but now you can have a good night sleep regardless how warm it gets outside!

Oded, T. from Kitchener
Oded, T. from Kitchener
1 review Kitchener, ON
10/10

Annual maintenance of Air Conditioner and Furnace

Aire One sent me a reminder by mail. Reaching them on the phone was very easy and they set up a service appointment within two days.
The technician was punctual, professional and courteous. He worked very efficiently and left the place very clean. I paid him by credit card and got a receipt on the spot. The entire experience was totally hassle-free. They followed up with a phone call shortly afterwards.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thank you Oded for using our company for your heating/cooling needs

Jonathan J from Cambridge
Jonathan J from Cambridge
1 review Cambridge, ON
10/10

Annual Furnace & A/C Tune Up

Adam from Aire One came and performed the annual tune-up on April 25, 2014 for both the furnace and air conditioner. He was both personable and professional throughout the whole process in getting the job done. We are so happy with their service and the information and or recommendations provided on the condition or needs of our home heating - cooling systems that we will be looking to switch over our hot water tank rental in the next couple of months to Aire One.

Approximate cost of services:
$128.00
Was this review helpful?
Company Response

Thank you Jonathan for the nice comments and we are looking forward to taking care of your water heating needs as well. We appreciate a lot you using our services since 2006

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Aire One Heating & Cooling Kw

Aire One was established in the late 1980's by a group of professionals with experience in the Heating & Cooling business and has since grown to become one of the leaders in the residential HVAC industry.

All our technicians (over 70 gas techs work for Aire One in the tri-city area) are gas authority certified and are qualified refrigeration techs. Due to exceptional quality and professional service, Aire One has been growing at an unprecedented rate.

Public Recognition:

Aire One has won several awards from recognized leaders of the industry for their achievements and exceptional loyal and dedicated customer service such as Lennox Customer Service Awards, York growth Awards and many more. We are a Carrier Factory Authorized Dealer.

Technical Team:

Experienced, Bonded, Factory trained and licensed technical specialists will install and service your equipment with an incomparable professionalism. Our 24-hour emergency service with electronically dispatched technicians are available to respond quickly to our customer’s needs.

CATEGORIES
Heating & Air Conditioning, Electricians, Duct Cleaning, and Plumbing
PRODUCTS
SERVICE & INSTALLATION of residential furnaces, air conditioners, HRV, whole house dehumidifiers, humidifiers, indoor air quality products, filters.
SERVICES
FIX, REPAIR AND INSTALL RESIDENTIAL FURNACES, AIR CONDITIONERS, HEAT PUMPS, HUMIDIFIERS, WATER HEATERS, WATER SOFTENERS, REVERSE OSMOSIS, PLUMBING SERVICES
BRANDS
CARRIER, PAYNE, AIREONE, MITSUBISHI, NAVIEN, LENNOX, TRANE, GOODMAN, AMANA, KEEPRITE, RHEEM, RUUD, APRILAIRE, iWAVE,
SPECIALITIES
heating, cooling service and installation. plumbing services and repairs
WEBSITE
https://aireonekw.ca
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
132
RETURN POLICY
100% Customer Satisfaction Guaranteed
PAYMENT METHOD
Cash, Cheque, MasterCard, Visa, AMEX, Snap! Financial, Authorized City of Kitchener dealer for 12 Months No Interest, No Payment (to Kitchener residen
LICENSES
G2, Oil Burners, 313D, TSSA Registered
MEMBERSHIPS
HRAI, TSSA, Kitchener Utilities Dealer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.