Aire One Heating & Cooling Kw

Heating & Air Conditioning
Kitchener ON N2B 3C7
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Heating & Air Conditioning
Aire One Heating & Cooling Kw
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95%

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Reviews for Aire One Heating & Cooling Kw

Average customer rating:
9.6 10 (1263 reviews)

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Cindy B from Cambridge
Cindy B from Cambridge
1 review Cambridge, ON
10/10

Furnace and central air install

After meeting with Colin for a consultation, we knew this was the company we wanted for our heating and cooling. Our first consultation with another company did not go well and meeting with Colin from Aire One was a breath of fresh air! Installers showed exactly when they said they would. Had it done in a day, cleaned up after and were very professional answering any questions we had and explaining everything they did extremely well. We also took James advice of enhancing the central air unit outside. James if you are in the neighbourhood please stop in and see! I would definitely recommend this company to anyone needing heat and/or cooling. Thanks to all for a job well done!!

Approximate cost of services:
$7,000.00
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Company Response

Thank you Cindy not only for the nice words, but also for making it so personal.

Darryl O from Waterloo
Darryl O from Waterloo
1 review Waterloo, ON
10/10

Furnace service and repair

A small child was putting stone sized objects in my furnace vents. They then stuck the hose in the vent and turned on the taps. A very friendly and professional person from Aire One came to my house and removed the water and objects from the exhaust blower of my furnace and got everything working all for the price of my annual service checkup.

Approximate cost of services:
$119.00
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Company Response

Darryl, I hope the "small child" has been.....trained not to do that again..

doug miehm from Kitchener
doug miehm from Kitchener
1 review Kitchener, ON
10/10

service

I got my annual furnace/ac tune up. Keith, the tech, arrived at promised time, checked the units and their operation and said all was well. He noticed it was a while since ducts were cleaned and informed me Aire One is now doing this. I declined and Keith did not push the issue; just explained the work he had done, asked me to sign, and left. Techs like Keith are why I took a service contract with Aire One.

Approximate cost of services:
$0.00
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Company Response

Thank you Doug for the nice words you had for Keith's performance

David T. from Kitchener
David T. from Kitchener
1 review Kitchener, ON
10/10

Heating/Central A/C

I was treated with respect by sales & installation people.They arrived on site on time and did everything they said they would.The installation of the new furnace & a/c looks great and works great.The installers were friendlly & went through all the operating procedures with me.They left the work site cleaner than it was before they arrived
I look forward to having these people return to help me maintain the efficient operation of my new system. They are welcome to work at my home anytime.

Approximate cost of services:
$6,994.00
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Company Response

A wonderful review which makes us proud! David thank you for choosing Aire One to take care of your comfort needs.

chris from Cambridge
chris from Cambridge
1 review Cambridge, ON
10/10

air conditioner

excellent workmanship. Very professional work ethics nice bunch of guys and yes a great product this product was installed on the day booked. they had no problems and did a very professional looking job. could not of done a better job myself .

Approximate cost of services:
$3,400.00
What could this company do to improve their services?
nothing any better keep up the great work
Any advice to offer fellow homeowners facing a similar project?
call aire one
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Company Response

The "nice bunch of guys" thank you for taking the time to write this review.

lincoln from Kitchener
lincoln from Kitchener
1 review Kitchener, ON
3/10

Air condition

MY experience with Air one wasn't total great. The salesmen did not honour our verbal agreement on dropping price by $50.00 I know not much, and yes these days you can't hold any body word it has to be in writing. I also confronted the company when I learned through a promotion that the same unit I bought was cheaper when I confronted the salesmen he said they do that to ramp up business. They say other company's do the same say one price to suck you in and then their additional fees so in the end you pay the original price. I thought about going to the BBB in my area I might still.
Thank-you

Approximate cost of services:
$3,200.00
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Company Response

We are sorry, Lincoln, we didn't send you the $50 refund in a timely manner. I am sure by now you have already cashed the cheque. Our intention was to refund you immediately but we did not properly communicate between the departments and thus we delayed refunding the extra $50 we had charged. As a result of this mistake we have reviewed the policies within our office to prevent such situations from happening again.
Regarding the ad for a "cheaper unit": we generally advertise as "from xxxxx dollars" based on the price of the smallest unit. Normally the smallest unit we install is 18000 btu. In July we bought a few smaller units (12000 btu) which are a few hundred dollars cheaper, so we advertised the "from xxxxx dollars" based on the price of the 12000 btu unit rather than the 18000 btu. We have sold them all and the ad runs again based on the 18000 btu. The product you had purchased had exactly the same price during both promos.

Aleiandro from Kitchener
Aleiandro from Kitchener
1 review Kitchener, ON
10/10

wasn't getting hot water in the shower

The technician came and gave a very thorough check at my furnace, and quickly discover the problem, and the solution, no pushing or forcing me to make a choice on the way to go, I'm tired of sales people if you know what I mean, I do recommend Aire One, thanks

Approximate cost of services:
$200.00
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Company Response

Thank you Aleiandro for recommending our company and for feeling comfortable dealing with us.

Keith Hehn from ST CLEMENTS
Keith Hehn from ST CLEMENTS
2 reviews St Clements, ON
10/10

Annual Maintainence

The technician arrived on time, was polite and knowledgeable. Good Service. They had all required parts on the truck so no return call was required. He was here and finished in no time at all.

Review has 1 previous version
Approximate cost of services:
$700.00
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Company Response

Thank you Keith for appreciating our technician's professionalism.

Jahan noori from Guelph
Jahan noori from Guelph
1 review Guelph, ON
10/10

Air conditioner tune-up

They ate very helpful and answered all my questions amd the were on time and did their job and double checked everything. Im happy to reccomend them to anyone because their a great company to work with and their techs are helpful

Approximate cost of services:
$135.00
What could this company do to improve their services?
Nothing
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Company Response

Thank you Jahan for the kind words you had for our colleagues.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Aire One Heating & Cooling Kw

Aire One was established in the late 1980's by a group of professionals with experience in the Heating & Cooling business and has since grown to become one of the leaders in the residential HVAC industry.

All our technicians (over 70 gas techs work for Aire One in the tri-city area) are gas authority certified and are qualified refrigeration techs. Due to exceptional quality and professional service, Aire One has been growing at an unprecedented rate.

Public Recognition:

Aire One has won several awards from recognized leaders of the industry for their achievements and exceptional loyal and dedicated customer service such as Lennox Customer Service Awards, York growth Awards and many more. We are a Carrier Factory Authorized Dealer.

Technical Team:

Experienced, Bonded, Factory trained and licensed technical specialists will install and service your equipment with an incomparable professionalism. Our 24-hour emergency service with electronically dispatched technicians are available to respond quickly to our customer’s needs.

CATEGORIES
Heating & Air Conditioning, Electricians, Duct Cleaning, and Plumbing
PRODUCTS
SERVICE & INSTALLATION of residential furnaces, air conditioners, HRV, whole house dehumidifiers, humidifiers, indoor air quality products, filters.
SERVICES
FIX, REPAIR AND INSTALL RESIDENTIAL FURNACES, AIR CONDITIONERS, HEAT PUMPS, HUMIDIFIERS, WATER HEATERS, WATER SOFTENERS, REVERSE OSMOSIS, PLUMBING SERVICES
BRANDS
CARRIER, PAYNE, AIREONE, MITSUBISHI, NAVIEN, LENNOX, TRANE, GOODMAN, AMANA, KEEPRITE, RHEEM, RUUD, APRILAIRE, iWAVE,
SPECIALITIES
heating, cooling service and installation. plumbing services and repairs
WEBSITE
https://aireonekw.ca
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
132
RETURN POLICY
100% Customer Satisfaction Guaranteed
PAYMENT METHOD
Cash, Cheque, MasterCard, Visa, AMEX, Snap! Financial, Authorized City of Kitchener dealer for 12 Months No Interest, No Payment (to Kitchener residen
LICENSES
G2, Oil Burners, 313D, TSSA Registered
MEMBERSHIPS
HRAI, TSSA, Kitchener Utilities Dealer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.