Found out that skunk(s) got in my back yard, and saw it under the deck. Technician (Viktor) came by and assessed the situation. He was friendly, knowledgeable and professional. Answered out questions that we had, presented the quote and followed up with subsequent visits as promised (total of 4 visits). The skunk(s) moved out of under the deck as the screens installed did not allow it/them to go back in. Wish the cost was a bit lighter since there was already a screen mesh in the front and left side of the deck and they were not removed. An overall great experience, and I will definitely call again if needed their services.